Chick-fil-A
700 Kitty Hawk Rd, Universal City
(210) 767-9333
Recent Reviews
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Ive never had a bad chick fila experience, until now. I frequent this location very often as I live virtually across the street. I mobile order every time and it takes forever each time. Constant regular drive up goes by quicker while mobile is a stand still. Really just need some improvement on managing the lines. Also seems a bit of the workers do not know what they are doing so maybe more training on some of the new staff. Really hope it improves!
Atmosphere: 3
Food: 4
Service: 1
Food is good. Just had a couple of times where I placed an order on the Mobile Thru and the the line that placed their order there, moved out 3-4 cars before I received my order. The inside service is great.
Atmosphere: 5
Food: 5
Service: 4
Used drive through. Reasonable amount of time to get through. My hash brown bowl was good.
Atmosphere: 5
Food: 5
Service: 5
Julieta was incredible! She was very attentive and helpful with my questions during my order. Excellent worker.
This Chick-fil-A is slowest Chick-fil-A I've been to. We waited a while for our to go order. It wasn't even that busy when I went. Might have been 3 cars ahead of me.
Food: 5
Service: 3
Worst chik fil a I've been to. Slow and bad food.
Atmosphere: 1
Food: 1
Service: 1
2 order of fries were missing from my order and one of the drinks was wrong. They didn’t bother to check the order. Very disappointed and hungry.
Atmosphere: 2
Food: 2
Service: 1
Did a mobile order and still had to wait for the food. I really thought they would get their act together by now 🤦🏼♀️
Atmosphere: 1
Food: 2
Service: 1
The new mobile thru line is basically a reg drive thru line. They are not any faster in face the drive thru line ran faster while I waited 20mins for my that I placed 15mins before I got here.
Atmosphere: 5
Food: 4
Service: 3
Most aggressive experience at chick fil an ever, didn’t know I was rolling up to wrestlemania 3 to wrestle the hulkster himself.
Felt like I was speaking to my father after breaking the window to the kitchen while playing catch with my brothers.
This was not a pleasure for me.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
What is it with fast food places now these days? No condiments, no sauces, no utensils, no nothing. Do we ALWAYS have to check bags before leaving to make sure that y’all are doing YOUR job. Whats the point of asking/ordering stuff through the app if yall don’t even get it right.
Finally! A Chick-fil-A on the NE side that has a mobile app drive thru lane! I wish Cibolo and Schertz would do the same!
Atmosphere: 5
Food: 5
Service: 5
Good place to catch a quick bite or have dinner at. The food is always good and service is typically always fast. Took me a second to find parking but it was also during dinner time.
Atmosphere: 4
Food: 4
Service: 4
Very disappointed. I arrived at the drive thru before 10:15. The breakfast menu was out and I ordered chicken biscuits. I waited more than 20 minutes for my order and I didn't get what I ordered. They gave me the lunch menu, which I didn't want nor did I order.
This is a late post but the chicken and waffle sandwich was delicious! The waffle was a little tough (hard) then I expected but having bacon on it was delicious!! I hope they bring them back permanently
Atmosphere: 5
Food: 3
Service: 5
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