Chick-fil-A

700 Kitty Hawk Rd, Universal City
(210) 767-9333

Recent Reviews

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Patty Ferguson

Utilized drive 🚗 thru

Food: 5

Service: 5

Briana Jones

I love that this location was built by our house which made it super convenient for deliveries and mobile orders. However, this is another instance where I have a placed an order and received an incomplete order, it has been happening with deliveries, pickups, and it happened again today on my mobile order I placed. I have always complimented how Chik fil a in general is one of the most efficient fast food chains to ever exist. With that being said I think there needs to be more attention to detail and taking the time to make sure the orders are complete before handing the customer the bag.

Atmosphere: 4

Food: 3

Service: 2

Joanna Castillo

I went through your drive-thru today and received the wrong salad. My husband went back to have it corrected, but it was still made incorrectly a second time. This was really frustrating, especially after the extra trip.

Peter Alvarado

Best chick fil a ever

Atmosphere: 5

Food: 5

Service: 5

Krystal Darby

As I’m devouring my salad a long strain of hair is in it!!!!!😭 Hair nets definitely need to be worn.

Food: 1

Fred Sanna

Outstanding customer service. Fast and friendly. Food hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Maria Herrera

Delicious

Atmosphere: 5

Food: 5

Service: 5

Edward Campos

Drive thru only.

Food: 5

Service: 5

Patricia A

It's alway a good place for a quick fast food. The only this is kinda tricky to get to the location. Fast service in and out under 10 minutes

Atmosphere: 3

Food: 4

Service: 4

Maria Santacruz

I've been to this location a few times since it opened up and have always had a great experience. It's always clean, food is warm and great customer service. I especially like Jazmyn Barreto, she's so friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

tracie ramirez

Had the chicken minis, bread was hard,chicken was hard and hard.

Atmosphere: 5

Food: 2

Service: 5

Jose Fuentes

Jazmyn was very helpful and Courteous.

Atmosphere: 4

Food: 4

Service: 5

Serena Cubillo

Very welcoming. Thank goodness for their patience while I was ordering-I had my 2 year old granddaughter with me and very Thankful for their assistance in helping me with my order.

Atmosphere: 5

Food: 5

Service: 5

Matthew Sinclair

Food was fine as usual. The issue with this location is the way the drive through is designed. They have regular drive thru on one side and the mobile thru on the other. Only one person working regular side and the line was so long I couldn't easily get into the mobile side. Leaving was just as hard since the line was so backed up I couldn't even leave. Poorly designed location.

Food: 4

grace h

Slowest Chick Fil A Ive ever been to. Every single time i order here i use “mobile thru” its nowhere near faster than the Drive Thru this Drive thru takes way too long to get through I have never experienced slowness from an establishment like i have here.

Atmosphere: 1

Food: 2

Service: 2

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