Wow, what a change since my last visit. Best KFC I've had in a long time! There was a small problem with my order, they offered a more than fair solution. Great service!
Atmosphere: 3
Food: 5
Service: 5
Crystal Lopez
I pre-ordered at 815am for 6pm pick up Of course because it's Friday. WHO WOULDNT.. I get there 6 NOTHING in pick up area. I ask get told working on it. I got it at 6:15. Then why do they ask? What sauces you want and then don't put them in the bag. Also, no napkins for a to go order. Then I'm getting in my car putting on my seat belt, and somebody's knocking on my window telling me they gave me the wrong order. So I had to switch food with him, and that means my food was ready later than 615. Don't offer timed orders if it can't get done.
Atmosphere: 3
Food: 2
Service: 1
Ron Preetorius
1st thing ordered was 2 piece fill up. Guy says we're out of dark and can substitute white. Said that would be fine. More on that later. Have to park out front with no way to enter the store if it's wrong btw. Anyway, get our order and ask if we got our sauce for the tacos. Nope, he goes to get it. We start checking the bag and he comes back and we say we're missing a taco. Off he goes again. Comes back with the taco and we inform him the portion of mashed we ordered was also missing. Off he goes again. Come back and we leave. I pretty much had given up at that point. Get home and the substitute piece of chicken was the smallest wing ive ever seen. Would have taken maybe three of those to equal a leg. Not to mention the baja blast wasn't even close. Guy in front of me went back through the drive. His order was probably wrong too. Server was nice about it, but man, what a messed up order it was. We eat there a lot too.
Atmosphere: 1
Food: 4
Service: 2
Shawn Brown
Waited 20 mins then asked where my food was and they said they were starting to make it now. Sounded like they forgot to make it. Constantly getting my orders wrong and taking too long to give people their food.
Service: 1
Ana CMS
It took 40 minutes for my order.
Atmosphere: 1
Food: 2
Service: 1
Chris Allmon
Apparently at night it’s drive through only 2 employees walked by and told me hi and still did not take my order
Atmosphere: 1
Service: 1
tracie hein
Excellent customer service food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Richard Butler
Last option for Togo food in this hood that is edible. We came in the late afternoon knowing that it could be a wait.Almost 15 minutes but the food was fresh.Used my Google pay from the phone for the first time.It was very easy and convenient.
Parking: Drive thru always packed but plenty of adjacent parking for walk up to go orders.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mashed Potatoes, Gravy, Original Fried Chicken Disintegrated
Regina Schacher
This is the 2nd time my order was incomplete. Missing gravy for mash potatoes this time... :(
Food: 3
Service: 2
Brice Fritter
Was sitting in lobby waiting on my order when a tiny mouse ran right across the room to the back when intokd the manager she said they bare working on getting that handled. This is not ok! How can you be open????? Had the manager issue me a refund and went on my way.
The people here at NEVERA at the counter nor paying attention at this location. You have to dang near yell at them to get their attention and get some service, which is piss poor
Atmosphere: 1
Food: 1
Service: 1
Jose Garza
Waited over 46 min for my order. Granted it was 38 pieces of chicken but Never again.
Atmosphere: 5
Food: 5
Service: 5
Melissa Grey
They were organized. Really fast service
Atmosphere: 5
Food: 5
Service: 5
I'sha Dnalb
Horrible service and I waited for 22 minutes to be acknowledged in the lobby. I placed my online order and it said it was ready but wasn't. The lady at the front counter said I would have to wait since it's online but I kindly informed her I've been waiting in the lobby for 22 minutes after my order was ready.
Atmosphere: 1
Food: 1
Service: 1
Asm Msa
Last year ordered a chicken pot pie, I received chicken skin. I ordered again today, I have a potato pot pie. I give up!
Wow, what a change since my last visit. Best KFC I've had in a long time! There was a small problem with my order, they offered a more than fair solution. Great service!
Atmosphere: 3
Food: 5
Service: 5
I pre-ordered at 815am for 6pm pick up Of course because it's Friday. WHO WOULDNT.. I get there 6 NOTHING in pick up area. I ask get told working on it. I got it at 6:15. Then why do they ask? What sauces you want and then don't put them in the bag. Also, no napkins for a to go order. Then I'm getting in my car putting on my seat belt, and somebody's knocking on my window telling me they gave me the wrong order. So I had to switch food with him, and that means my food was ready later than 615. Don't offer timed orders if it can't get done.
Atmosphere: 3
Food: 2
Service: 1
1st thing ordered was 2 piece fill up. Guy says we're out of dark and can substitute white. Said that would be fine. More on that later. Have to park out front with no way to enter the store if it's wrong btw. Anyway, get our order and ask if we got our sauce for the tacos. Nope, he goes to get it. We start checking the bag and he comes back and we say we're missing a taco. Off he goes again. Comes back with the taco and we inform him the portion of mashed we ordered was also missing. Off he goes again. Come back and we leave. I pretty much had given up at that point. Get home and the substitute piece of chicken was the smallest wing ive ever seen. Would have taken maybe three of those to equal a leg. Not to mention the baja blast wasn't even close. Guy in front of me went back through the drive. His order was probably wrong too. Server was nice about it, but man, what a messed up order it was. We eat there a lot too.
Atmosphere: 1
Food: 4
Service: 2
Waited 20 mins then asked where my food was and they said they were starting to make it now. Sounded like they forgot to make it. Constantly getting my orders wrong and taking too long to give people their food.
Service: 1
It took 40 minutes for my order.
Atmosphere: 1
Food: 2
Service: 1
Apparently at night it’s drive through only 2 employees walked by and told me hi and still did not take my order
Atmosphere: 1
Service: 1
Excellent customer service food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Last option for Togo food in this hood that is edible. We came in the late afternoon knowing that it could be a wait.Almost 15 minutes but the food was fresh.Used my Google pay from the phone for the first time.It was very easy and convenient.
Parking: Drive thru always packed but plenty of adjacent parking for walk up to go orders.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mashed Potatoes, Gravy, Original Fried Chicken Disintegrated
This is the 2nd time my order was incomplete. Missing gravy for mash potatoes this time... :(
Food: 3
Service: 2
Was sitting in lobby waiting on my order when a tiny mouse ran right across the room to the back when intokd the manager she said they bare working on getting that handled. This is not ok! How can you be open????? Had the manager issue me a refund and went on my way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The people here at NEVERA at the counter nor paying attention at this location. You have to dang near yell at them to get their attention and get some service, which is piss poor
Atmosphere: 1
Food: 1
Service: 1
Waited over 46 min for my order. Granted it was 38 pieces of chicken but Never again.
Atmosphere: 5
Food: 5
Service: 5
They were organized. Really fast service
Atmosphere: 5
Food: 5
Service: 5
Horrible service and I waited for 22 minutes to be acknowledged in the lobby. I placed my online order and it said it was ready but wasn't. The lady at the front counter said I would have to wait since it's online but I kindly informed her I've been waiting in the lobby for 22 minutes after my order was ready.
Atmosphere: 1
Food: 1
Service: 1
Last year ordered a chicken pot pie, I received chicken skin. I ordered again today, I have a potato pot pie. I give up!
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