KFC
213 Pat Booker Rd, Universal City
(210) 591-0708
Recent Reviews
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It took 40 minutes for my order.
Atmosphere: 1
Food: 2
Service: 1
Apparently at night it’s drive through only 2 employees walked by and told me hi and still did not take my order
Atmosphere: 1
Service: 1
Excellent customer service food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Last option for Togo food in this hood that is edible. We came in the late afternoon knowing that it could be a wait.Almost 15 minutes but the food was fresh.Used my Google pay from the phone for the first time.It was very easy and convenient.
Parking: Drive thru always packed but plenty of adjacent parking for walk up to go orders.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mashed Potatoes, Gravy, Original Fried Chicken Disintegrated
This is the 2nd time my order was incomplete. Missing gravy for mash potatoes this time... :(
Food: 3
Service: 2
Was sitting in lobby waiting on my order when a tiny mouse ran right across the room to the back when intokd the manager she said they bare working on getting that handled. This is not ok! How can you be open????? Had the manager issue me a refund and went on my way.
Atmosphere: 1
Food: 1
Service: 1
The people here at NEVERA at the counter nor paying attention at this location. You have to dang near yell at them to get their attention and get some service, which is piss poor
Atmosphere: 1
Food: 1
Service: 1
Waited over 46 min for my order. Granted it was 38 pieces of chicken but Never again.
Atmosphere: 5
Food: 5
Service: 5
They were organized. Really fast service
Atmosphere: 5
Food: 5
Service: 5
Horrible service and I waited for 22 minutes to be acknowledged in the lobby. I placed my online order and it said it was ready but wasn't. The lady at the front counter said I would have to wait since it's online but I kindly informed her I've been waiting in the lobby for 22 minutes after my order was ready.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Last year ordered a chicken pot pie, I received chicken skin. I ordered again today, I have a potato pot pie. I give up!
They forgot the gravy on my potatoes
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 2 Piece Drum & Thigh Meal, Mashed Potatoes, Gravy, Original Fried Chicken Disintegrated, 2 PC Chicken Combo
Not sure who was working the drive-thru window the evening I went, but he was friendly and professional.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, 2 PC Chicken Combo
The pieces of chicken were tiny.. $32 for family 8pc meal.. Not worth it . Salty checked.. blah mashed potatoes ..
Atmosphere: 1
Food: 1
Service: 2
Warning: avoid this place at all costs! The staff is clueless and incapable of getting even the simplest things right. When you try to correct them, they’ll argue with you like they’re somehow right. It’s mind-boggling. Don’t waste your time or energy on this incompetent establishment. Take your business (and your sanity) elsewhere cause it’s not worth it
Atmosphere: 1
Food: 3
Service: 1
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