McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
713 Pat Booker Rd, Universal City
(210) 658-1551
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McDonald's Reviews
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This is a horrendous restaurant. Dirty, cold as in freezing, worse service EVER. Why not just close the restaurant and save the ugly
image this store reflects for McDonald. Thank you for listening.
I normally don’t go out of my way to blast a restaurant, but my experience with this store was less than par and I needed them to know on as many outlets as possible since they didn’t seem to care when I called. We have done a curbside pickup order and punched in which stall we were at when we arrived. We assumed putting in the stall number would tell them where exactly the food went, but apparently we were wrong as three different employees came up with wrong orders and eventually...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Universal City Also Viewed
McDonald's is a basic fast-food restaurant that offers breakfast options, including the classic sausage biscuit and hash brown. The drive-thru service can be slow at times, but most customers find their orders are correct, with mistakes happening only occasionally. On a recent Saturday morning, a customer observed that the restaurant was looking good, with team members actively cleaning and maintaining the dining area. Although there was a broom and dustpan behind the pillars, the overall atmosphere was pleasant and inviting. Many customers noted the friendly staff, who were polite and patient, even during high traffic times. The restaurant relies heavily on kiosks and apps, which may not be preferred by all customers. One family enjoyed their meal and found it phenomenal compared to other McDonald's locations, while another customer praised the presentation of their Big Mac, highlighting the team's effort that day. However, some customers mentioned long wait times, particularly for curbside orders, so it is advisable to plan accordingly if on a time crunch. Isabelle and Roxanne have been recognized for their excellent management, contributing to a warm and inviting experience for customers.