McDonald's

713 Pat Booker Rd, Universal City
(210) 658-1551

Recent Reviews

Angel Guerragarcia

If they're too busy they will ignore you to dine in I rather go to Whataburger across the street

Sam Sam

It’ll be a lot faster to buy cattle, raise them, and make your burger than wait for them.

Atmosphere: 1

Food: 1

Service: 1

desha jones

This place is slow over 20 minute wait and rude

Atmosphere: 1

Food: 2

Service: 1

jeric jose

If there is lower than one star rating, im gonna give it! This branch of Mcdonald is horrible, they serve our food lapse, burger was not warm, takes a long time to serve your lapse food, and staffs are too busy to assist customers. MAKE YOUR CUSTOMERS BE YOUR PRIORITY!I WILL NEVER GO BACK TO THIS STORE! EVER!

Atmosphere: 1

Food: 1

Service: 1

Onigiri Chan

Staffs are rude, food was not great either so yourself a favor, go to Chesterburger.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger, Big Mac, Quarter Pounder Hamburger, Mcchicken, French Fries

William Searcy

This store is trash. They close at 9 o’clock. Service is mean and they have 20 employees in there but shutting it down for what?

Atmosphere: 1

Food: 1

Service: 1

Stephanie Sanchez

Filthy, workers talking back to manager, AirPods in ears, yeah on the floor, employ cups on counter, just gross inside and long

Atmosphere: 1

Food: 1

Service: 1

Kyle Kasper

Do yourself a favor and go anywhere else in the area for fast food.Zero consistency. High turnover it seems. I've been extremely patient and forgiving over the past six months with missing items shotty food preparation but this place is a massive pathetic excuse for a franchise.

Atmosphere: 1

Food: 1

Service: 1

Sawyer

I love McDonald'

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sándwich de Pollo

Francisco Caloca

I don't go there often but my visit was very outstanding food was hot and personnel was very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, French Fries

Teine Samoa

I went through the drive-thru many times, and the customer service was a hit or miss. Food quality has declined, and orders placed aren't correct. It's been a few years since I entered this McDonald's.This time, I went in for a remake of my order, and OMG! They were busy, customers were angry, and the place was filthy...floors were dirty and just nasty. I am surprised that they passed a health inspection.I almost walked out, but I waited in the car for a simple remake, and they forgot...to top it off they were rude! I do not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Mark Sarpy (SarpyJr)

It's McDonald's, I don't eat here much, but it just reminds me of when I was a lot younger

Atmosphere: 4

Food: 4

Service: 5

Charity King

I just came here to say sidel is the sweetest and most personable drive thru cashier there! She makes your day brighter without even trying.. that one is a keeper McDonald's ?

Atmosphere: 4

Food: 5

Service: 5

Jesus Diaz

In the NESATX Optimo, highly PATIENCE to reach this destination.

Atmosphere: 4

Food: 4

Service: 4

Allison Alegria

The staff here are very rude. They took a long time to get our order out. They forgot half of our order then gave us hell about it. Even though we showed them the receipt, they were still being very rude and not wanting to accept responsibility for their error. Then once they did, they said they would throw in a free hash brown, they didn’t. They jipped us in the butter and syrup and other condiments. On top of that, there were parts of the food that were cold. I do not recommend this location at all. The staff needs way better attitudes.

Atmosphere: 1

Food: 2

Service: 1

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