Pizza Hut
1530 Pat Booker Rd, Universal City
(210) 658-5481
Recent Reviews
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Lucy is so sweet ! Love her, she has amazing customer service !
Atmosphere: 5
Food: 5
Service: 5
Lucy and her Team did great! Great customer service. Great energy. Thank you Lucy!
Atmosphere: 5
Food: 5
Service: 5
Order over the phone and they said delivery was 50 mins. Ok fine but after two hours I called back and apparently when you call it goes to a call center not the store and they couldn’t tell me anything just transferred me to the store location and they didn’t answer either. The quality of the food was also terrible, rushed. Some of the pizza had no sauce and cheese bread was not cut it was just one whole slab.
Food: 1
Service: 1
Placed an order for a large pizza with 3 toppings. They were out of a topping and they took it upon themselves to replace with their choice without ask. I only took the pizza because didn’t have time to wait for another. They should have called to ask. Plus, it was cold. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
cashier was very kind she was really cool
Atmosphere: 5
Food: 5
Service: 5
The young lady at the Counter was amazing, very welcoming, had a big smile on her face, and even though they were extremely busy, she was still smiling. Great service, and still got my order quickly. That's definitely the kind of customer service I love.
Atmosphere: 5
Food: 5
Service: 5
The pizza is always super delicious, and Brad is always the one who delivers to us. Brad is extremely kind and always checks to make sure everything looks good for us. It's always good to see Brad's positive attitude!!
Atmosphere: 5
Food: 5
Service: 5
Great service and sweet staff . Ordered on a Friday and my pizza was made wrong , called in the manager was super sweet and had our pizza remade and delivered fresh with a smile . Best Pizza Hut in the area .
Atmosphere: 5
Food: 5
Service: 5
The staff was super friendly and polite. Pizza was awesome. Definitely worth coming back
Atmosphere: 3
Food: 5
Service: 5
Really bad service and a manager who’s terrible with customers I’d go to a different Pizza Hut if I were you. Even the shift manager said he’s terrible with customers.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Place an order for delivery. I guess the delivery driver didn’t want a cash tip. Just place my order at my door and just bounce without giving a cash tip
Enjoyed myself
Atmosphere: 5
Food: 5
Service: 5
Terrible location
The store is not very clean..went a little after 1130 and I had to ask for table to be cleaned..waitress was not friendly at first but before I left she was ...
Atmosphere: 1
Food: 3
Service: 2
I ordered delivery i was brought the wrong pizza I ordered
I called to see if i could get this fixed was on wait for a long time just to get transferred to the manger just to hear i needed to be transferred again and more waiting over all nothing was done bad service they need to work on this good luck if you order here
Atmosphere: 1
Food: 1
Service: 1
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