10/10 experience thanks to michealla and catelyn i come in all the time and everytime i come in im always in and out in 10 minutes they are so fast and efficient and so sweet! Highly recommend coming for dinner! These girls are always here
Atmosphere: 5
Food: 5
Service: 5
Local besties
Catelyn and Michealla are the GOATS!! Best subway employees always great service and they are fast and efficient and so nice, will always come here when they are here!!
Atmosphere: 5
Food: 5
Service: 5
Phil J
haven't had a sub from here in a while. got a bogo coupon . surprised by new selection and improvement in bread selections. was a pretty good sub. we enjoyed ours and will definitely be back , even without a coupon.
Atmosphere: 3
Food: 5
Service: 5
Destiny Ulibarri
Rosalyn and Ariana helped me today and their customer service was PHENOMENAL! They were very attentive and friendly. Def will be back
Atmosphere: 5
Food: 5
Service: 5
The Baroness
Super friendly staff Fresh ingredients They even remember my order preference! Reasonable prices
And remember order food with a smile, be happy to eat and appreciate life.
Atmosphere: 5
Food: 5
Service: 5
Mark Lopez
Won’t be coming here again rude service and my order was not what i ordered
Atmosphere: 1
Food: 1
Service: 1
Caleb Gallegos
Cruddy service, but you'll always get the same subway taste no matter the location. I like it what can I say.
Atmosphere: 1
Food: 5
Service: 1
Lucy Andrade
How can you not have RANCH! I ordered a bacon chicken ranch sandwich online and when I got to the store I was told they didn’t have ranch. The store manager needs to do better on ordering her products. I will be calling corporate and put in a complaint about this store.
Atmosphere: 1
Food: 1
Service: 1
Justin Serna
Not much customer service effort, they didn't follow the notes and where heavy handed with the sauces so sandwiches where covered in sauce when unwrapped.
We ordered the footling nachos!!!! All I can say is where are the chips????? Definitely not worth it. Very disappointing.
Food: 1
Brett Maxwell
Two employees working, one is restocking the self serve fridge and the other one is making on line orders. Took the one making on line orders 5 mins to acknowledge my existence. The other employee just stocked and stocked and pretended no customers were in the store. The stocker finished and went in the back, still completely disregarding the customers. Bad service is way too common in San Antonio but this is just awful. You could not pay me to return to this location for any reason. (Kitty hawk by heb) And I genuinely like Subway.
Service: 1
Kathy Brewer
So I placed my order on the app 25 min ago for pickup at 930 and I get here and my order wasn’t even started it didn’t even get started until 10 minutes after I arrived so I’ve now been sitting in the store for about 20 extra minutes waiting on my order which is still not ready I didn’t even get anything complicated just a turkey foot long with only mustard and onions toasted. What’s the point of offering order ahead if you have to wait anyways and at this point it would’ve been faster for me to of just came 40 minutes ago and placed the order in store.
Atmosphere: 1
Food: 5
Service: 1
A M (alnima)
I placed two mobile orders through the Subway app and expected them to be ready at the time listed. Unfortunately, this turned out to be one of the most frustrating and disappointing visits I have ever experienced at a restaurant.
When I arrived, there was one employee working at the front. He was a younger Black man who was polite, respectful, and doing his best to keep up. He acknowledged me right away and asked another employee to begin working on my order. That is where the problems began.
The second employee, an older white woman with facial piercings and no hairnet, ignored his request and chose to help a customer who had arrived after me. She chatted casually with that customer while I waited for quite a while. When she finally turned to me, I asked her about the note on my ticket that said to cut my sandwich into three pieces. She responded by saying she would just cut one of the halves in half. I told her I would prefer she not do that, because it would result in uneven pieces. Instead of correcting the issue, she dismissed my request and acted like I was being difficult.
I ended up waiting inside the restaurant for almost thirty minutes. It was extremely hot and uncomfortable inside. The air felt stuffy and unpleasant, and it was a noticeable relief just to step outside.
Along with the poor service, I saw multiple concerns related to food safety. The woman preparing the food did not wear a hairnet, which is a requirement under Texas Food Establishment Rule section 228.133. Her long hair was completely uncovered. She also had visible facial piercings while handling food. This raises hygiene concerns, especially in food service environments. Many franchises restrict or discourage this to maintain safety standards. When I finally asked for a refund, I was handed a voided receipt with no confirmation of any refund being issued. I left without my food and without knowing if I would get my money back.
The younger man working up front did what he could, but the older woman was dismissive, careless, and disrespectful. This location clearly needs better training and accountability. I hope someone from Subway corporate sees this and addresses these issues seriously. I will not be returning.
Top 10 best places to eat
Atmosphere: 5
Food: 5
Service: 5
10/10 experience thanks to michealla and catelyn i come in all the time and everytime i come in im always in and out in 10 minutes they are so fast and efficient and so sweet! Highly recommend coming for dinner! These girls are always here
Atmosphere: 5
Food: 5
Service: 5
Catelyn and Michealla are the GOATS!! Best subway employees always great service and they are fast and efficient and so nice, will always come here when they are here!!
Atmosphere: 5
Food: 5
Service: 5
haven't had a sub from here in a while. got a bogo coupon . surprised by new selection and improvement in bread selections. was a pretty good sub. we enjoyed ours and will definitely be back , even without a coupon.
Atmosphere: 3
Food: 5
Service: 5
Rosalyn and Ariana helped me today and their customer service was PHENOMENAL! They were very attentive and friendly. Def will be back
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff
Fresh ingredients
They even remember my order preference!
Reasonable prices
And remember order food with a smile, be happy to eat and appreciate life.
Atmosphere: 5
Food: 5
Service: 5
Won’t be coming here again rude service and my order was not what i ordered
Atmosphere: 1
Food: 1
Service: 1
Cruddy service, but you'll always get the same subway taste no matter the location. I like it what can I say.
Atmosphere: 1
Food: 5
Service: 1
How can you not have RANCH! I ordered a bacon chicken ranch sandwich online and when I got to the store I was told they didn’t have ranch. The store manager needs to do better on ordering her products. I will be calling corporate and put in a complaint about this store.
Atmosphere: 1
Food: 1
Service: 1
Not much customer service effort, they didn't follow the notes and where heavy handed with the sauces so sandwiches where covered in sauce when unwrapped.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
We ordered the footling nachos!!!! All I can say is where are the chips????? Definitely not worth it. Very disappointing.
Food: 1
Two employees working, one is restocking the self serve fridge and the other one is making on line orders. Took the one making on line orders 5 mins to acknowledge my existence. The other employee just stocked and stocked and pretended no customers were in the store. The stocker finished and went in the back, still completely disregarding the customers. Bad service is way too common in San Antonio but this is just awful. You could not pay me to return to this location for any reason. (Kitty hawk by heb) And I genuinely like Subway.
Service: 1
So I placed my order on the app 25 min ago for pickup at 930 and I get here and my order wasn’t even started it didn’t even get started until 10 minutes after I arrived so I’ve now been sitting in the store for about 20 extra minutes waiting on my order which is still not ready I didn’t even get anything complicated just a turkey foot long with only mustard and onions toasted. What’s the point of offering order ahead if you have to wait anyways and at this point it would’ve been faster for me to of just came 40 minutes ago and placed the order in store.
Atmosphere: 1
Food: 5
Service: 1
I placed two mobile orders through the Subway app and expected them to be ready at the time listed. Unfortunately, this turned out to be one of the most frustrating and disappointing visits I have ever experienced at a restaurant.
When I arrived, there was one employee working at the front. He was a younger Black man who was polite, respectful, and doing his best to keep up. He acknowledged me right away and asked another employee to begin working on my order. That is where the problems began.
The second employee, an older white woman with facial piercings and no hairnet, ignored his request and chose to help a customer who had arrived after me. She chatted casually with that customer while I waited for quite a while. When she finally turned to me, I asked her about the note on my ticket that said to cut my sandwich into three pieces. She responded by saying she would just cut one of the halves in half. I told her I would prefer she not do that, because it would result in uneven pieces. Instead of correcting the issue, she dismissed my request and acted like I was being difficult.
I ended up waiting inside the restaurant for almost thirty minutes. It was extremely hot and uncomfortable inside. The air felt stuffy and unpleasant, and it was a noticeable relief just to step outside.
Along with the poor service, I saw multiple concerns related to food safety. The woman preparing the food did not wear a hairnet, which is a requirement under Texas Food Establishment Rule section 228.133. Her long hair was completely uncovered. She also had visible facial piercings while handling food. This raises hygiene concerns, especially in food service environments. Many franchises restrict or discourage this to maintain safety standards. When I finally asked for a refund, I was handed a voided receipt with no confirmation of any refund being issued. I left without my food and without knowing if I would get my money back.
The younger man working up front did what he could, but the older woman was dismissive, careless, and disrespectful. This location clearly needs better training and accountability. I hope someone from Subway corporate sees this and addresses these issues seriously. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Food was not too bad
Parking: Not really
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 1
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