Taco Bell / KFC
213 Pat Booker Rd, Universal City
(210) 591-0708
Recent Reviews
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Staff was helpful. Didn't have lids for the large cups and no medium cups.
Atmosphere: 4
Food: 5
Service: 5
Convenient for near base. Staff is friendly
Atmosphere: 3
Food: 3
Service: 3
Placed order 20 minutes ago and still waiting such bs will not come here again definitely need more staff and nicer crew
Atmosphere: 1
Food: 1
Service: 1
You will wait over 15 minutes, every time. Your food will be cold, every time. You will regret your visit to this location, every time. Keep up the pathetic work guys.
Atmosphere: 1
Food: 1
Service: 1
Just average blah blah blah.
Atmosphere: 2
Food: 2
Service: 2
A little of everything...quick drive window service
Atmosphere: 3
Food: 4
Service: 4
Always slow even if the place is empty
Cinnamon twist tasted like burnt oil. A drink was offered as a substitution for a refund.
Atmosphere: 1
Food: 1
Service: 1
Food was great but I was told they were unable to swap sides for the luxe box which is bs because other locations have done it for me just like the app says we can. Just lazy management. And they got my order wrong. Figures.
Asked for fries made to order then waited 15 minutes for them which would not have been a problem if we received fresh fries but they were lukewarm at best! When my wife went in to dispute this they argued with her saying they were made to order. I swear they weren’t when they finally gave us the made to order fries they were actually hot and fresh not like warm and soggy. Overall waited like 25 min for fries it’s ridiculous and treatment of Customer is also rude. The manager also didn’t acknowledge my wife when she entered to complain my wife had to flag him down and say hello? They also weren’t busy we were the only car in the drive thru and the only people in the dining room.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Scary looking area and forgot my straws 3 times
Chicken was old. Tasted as bad homemade chicken. Not the Colone’s recipe
Atmosphere: 1
Food: 1
Service: 2
The food was 🥶 cold. The tacos shells were hard, stale, and uneatable! They gave us someone elses order. I didn't realize I started eating out of their bag. She came back to our car & asked for the bag back. I told her I ate out of it. She said she didn't care. She then gave it to the car in front of us.
I know these fast food places are struggling, but do these parents/managers not teach these teens common rules of health?
Food: 2
Service: 1
Always did love the recipe..
But only extra crispy..
Can't really deal with that original..
To me it's not all that great
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this location especially after the remodel and stuff! Sadly this is the second time i was given a raw biscuit 😭
Other than that good job everyone!
Atmosphere: 5
Food: 4
Service: 5
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