People that work there do half ass work. I went to buy a spicy mcchicken and whoever place the item in the bag didn’t bother to add sauce or anything to the mcchicken. It was dry and nasty. Lazy worker and worst location 😡🤬
Bryce Vernon
Good old Ronald has really upped his ff game. We are always satisfied with what we order and if you use the app you can save on every order
Atmosphere: 4
Food: 5
Service: 4
Craig Williams
Not a fan of fast food and really don't like McDonald's but this is the best location I've ever been to. Always friendly and the food has always been hot and fresh (for what it is). Also the iced coffee is always on point.
Atmosphere: 5
Food: 5
Service: 5
Loretta Pitts
Ordered on the app. Food was soo cold, limp french fries, ( not sure they know how to fry fresh fries!! Double cheeseburger cold! Bun was so hard you couldn't eat it!!! Threw most of my 40 dollar order in the trash. Called and they told me to come back for a refund, of course when I got there, they wouldn't give me one. This is the worst McDonald's ever!!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Paul Mccraw
This location has always had fast and friendly service except for one girl who works the drive through who makes sure to go out of her way to do her job completely without any kindness of any kind at all. When you are polite to her, she will not be polite in return. She is always ascots as though she hates her job. She will not say thank you or have a good day. Not even when you say it to her. She is a blond. She was working the window taking money on July 7-25. Thank you and have a good day goes a long way in customer service. If you are that rude, you should not be in any kind of customer service job. Thank you and have a great day!
Reynard Frey
I don't recommend ordering any fountain drinks here. Consistently, for the past few months, their sodas have tasted like industrial dish sanitizer. I don't think the spouts for the fountain are being properly rinsed before being put back on. Or, worse, their water source that is being mixed with the soda is tainted by some chemicals. It tastes awful, and though I had patience the first few times, I'm pretty sure ingesting dish sanitizer is not safe. This location desperately needs to reevaluate food and drink safety.
Atmosphere: 3
Food: 1
Service: 1
Tia Thomas
I just left McDonald's in Van Alstyne. I ordered double filet fish mean, charge 10. I was asked to pull to Lane 1 even though there where no other cars in line. After waiting over 15 minutes for sandwich. I pulled off without checking bag only to discover a 6 piece nugget and a fry wad in the bag. Wouldn't u know it they won't answer the phone
Atmosphere: 1
Food: 1
Service: 1
T C
Ordered the McChicken Crispy Strips and a double burger and neither were up to par. If I could give 0 stars, I would. The strips were burnt; looked and tasted like they'd been fried in week old oil. My burger had too much mayo, when I asked for light mayo and absolutely no mustard when I asked for light mustard. It was also cold and I didn't have time to go back and get a remake. Also, the kiosk machines don't print out the receipts for the orders and the staff act as if they don't really want to be there. I don't recommend going to this location to eat, but it's convenient if you're in a big hurry and need something to eat, on the way to work.
Atmosphere: 1
Food: 1
Service: 1
Jessie Tucker
Why even bother having a dining room if you are just going to ignore the customers when they are in it??
Atmosphere: 2
Food: 3
Service: 2
Dylan Bernard
Wait 10 min and 20 car went by and order a burger and medium fry place sucks wouldn't give them your money it
Lyle is the BEST employee! He’s always so nice when taking the order without constantly asking “what else” , always has a smile when stopping at the window to pay.
Service: 5
anthony galan
I went through drive thru and this guy was so rude, all the way from the way he greeted us until the time that he literally almost tossed the receipt in my car. We payed and he closed the window. Didn't tell me pull ahead or nothing. I was waiting for my receipt and he never gave it to me so I waved him down and I asked for my receipt. The process of getting breakfast was bitter and as long as he's there I dont want to go back....
Atmosphere: 1
Food: 5
Service: 1
Ramona Zamora
Kids love it
Atmosphere: 5
Food: 5
Service: 5
Jill Shinault
Went through drive thru. Had to wait to get our order. Girl who brought it out RUDE !!
People that work there do half ass work. I went to buy a spicy mcchicken and whoever place the item in the bag didn’t bother to add sauce or anything to the mcchicken. It was dry and nasty. Lazy worker and worst location 😡🤬
Good old Ronald has really upped his ff game. We are always satisfied with what we order and if you use the app you can save on every order
Atmosphere: 4
Food: 5
Service: 4
Not a fan of fast food and really don't like McDonald's but this is the best location I've ever been to. Always friendly and the food has always been hot and fresh (for what it is). Also the iced coffee is always on point.
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app. Food was soo cold, limp french fries, ( not sure they know how to fry fresh fries!! Double cheeseburger cold! Bun was so hard you couldn't eat it!!! Threw most of my 40 dollar order in the trash. Called and they told me to come back for a refund, of course when I got there, they wouldn't give me one. This is the worst McDonald's ever!!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
This location has always had fast and friendly service except for one girl who works the drive through who makes sure to go out of her way to do her job completely without any kindness of any kind at all. When you are polite to her, she will not be polite in return. She is always ascots as though she hates her job. She will not say thank you or have a good day. Not even when you say it to her. She is a blond. She was working the window taking money on July 7-25.
Thank you and have a good day goes a long way in customer service. If you are that rude, you should not be in any kind of customer service job.
Thank you and have a great day!
I don't recommend ordering any fountain drinks here. Consistently, for the past few months, their sodas have tasted like industrial dish sanitizer. I don't think the spouts for the fountain are being properly rinsed before being put back on. Or, worse, their water source that is being mixed with the soda is tainted by some chemicals. It tastes awful, and though I had patience the first few times, I'm pretty sure ingesting dish sanitizer is not safe. This location desperately needs to reevaluate food and drink safety.
Atmosphere: 3
Food: 1
Service: 1
I just left McDonald's in Van Alstyne. I ordered double filet fish mean, charge 10. I was asked to pull to Lane 1 even though there where no other cars in line. After waiting over 15 minutes for sandwich. I pulled off without checking bag only to discover a 6 piece nugget and a fry wad in the bag. Wouldn't u know it they won't answer the phone
Atmosphere: 1
Food: 1
Service: 1
Ordered the McChicken Crispy Strips and a double burger and neither were up to par. If I could give 0 stars, I would. The strips were burnt; looked and tasted like they'd been fried in week old oil. My burger had too much mayo, when I asked for light mayo and absolutely no mustard when I asked for light mustard. It was also cold and I didn't have time to go back and get a remake. Also, the kiosk machines don't print out the receipts for the orders and the staff act as if they don't really want to be there. I don't recommend going to this location to eat, but it's convenient if you're in a big hurry and need something to eat, on the way to work.
Atmosphere: 1
Food: 1
Service: 1
Why even bother having a dining room if you are just going to ignore the customers when they are in it??
Atmosphere: 2
Food: 3
Service: 2
Wait 10 min and 20 car went by and order a burger and medium fry place sucks wouldn't give them your money it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lyle is the BEST employee! He’s always so nice when taking the order without constantly asking “what else” , always has a smile when stopping at the window to pay.
Service: 5
I went through drive thru and this guy was so rude, all the way from the way he greeted us until the time that he literally almost tossed the receipt in my car. We payed and he closed the window. Didn't tell me pull ahead or nothing. I was waiting for my receipt and he never gave it to me so I waved him down and I asked for my receipt. The process of getting breakfast was bitter and as long as he's there I dont want to go back....
Atmosphere: 1
Food: 5
Service: 1
Kids love it
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru. Had to wait to get our order. Girl who brought it out RUDE !!
Atmosphere: 2
Food: 4
Service: 2
Good old mickey D's! Always consistent!!
Atmosphere: 4
Food: 4
Service: 5
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