McDonald's
1001 W Stephens, Van Alstyne
(903) 712-2006
Recent Reviews
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This McDonald's has very incompetent staff. Every day I buy my breakfast and coffee through the app and they never have my order on time. Today was the worst. They didn't have coffee. How can that happen? It's really incredible.
Good morning, this morning we woke up without coffee, how could it be that it doesn't continue if it is what sells the most?
I hope the general manager read rhis, this store is the most horrible starting the manager store co workers and general service very slow atention to costumer is horriblee never i hope mcdonals change soon work crew on this location when i say all crew is every sinhle person working here 😡😡😡
It was great
Atmosphere: 2
Food: 2
Service: 3
I'm giving two stars because I have had some good experiences at this place before. I've never been in a more dysfunctional drive-thru. The employee is being polite who they have running back and forth to the parking lot, he says there is some type of issue in the kitchen. I've been here almost half an hour. Every car in the drive-thru gets told to pull to a parking space or pull forward. Super long wait.
Atmosphere: 2
Food: 4
Service: 2
I absolutely love the McDonald's app I've gotten so much free food and very cheap food through this app
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Egg Mcmuffin, Big Mac
I wouldn’t recommend this McDonald’s to anyone who actually wants to receive their food. I’ve ordered from them twice using the mobile app, and both times, someone else picked up my order. They couldn’t tell me who took it. This place feels like a scam; it takes your money, so be cautious!
Atmosphere: 1
Food: 2
Service: 1
They seem to have the next batch of new kids working. It's running a bit low right now. Give them a week and they will be back to normal speed.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Did the drive thru, and since I am not from this area, I didn’t know you shouldn’t go to the far out lane due to the screens being busted. Anyway, I forgot to say extra fries instead of just apples and spoke with the guy at the first window about making the change - which he said sure! I go to the second window and check the happy meals and see there are apples. I let the lady know about the mix up (nicely, because it’s not her fault it got missed), so she asks to see inside the happy meals and sees the apples. Long story short, she was quick to bring my kids the fries and was super friendly during the whole exchange. If my volleyball player plays Van Alstyne again, I’ll be sure to stop by again just by her personality alone.
Atmosphere: 4
Food: 5
Service: 5
Quick and efficient service, friendly and courteous personal attention, very helpful all the time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A very nice well stocked convenient store.
Atmosphere: 5
Food: 4
Service: 5
My cheese burger was good but my fries not they are cool and old ðŸ˜ðŸ˜ðŸ˜
Atmosphere: 5
Food: 4
Service: 5
I love coffee
Kid-friendliness: My boy loves to eat nagges
Visited this location about 3 days ago was yelled at by an associate that I received my food when I did not I went in thinking that would help but I was screamed at at the register the manager Maria allowed an associate to argue with me about food that I paid for at that point I did not want the food I just wanted my money which I received after a 5-minute argument with a teenage associate this is very aggressive and unprofessional behavior you guys need a whole new team the one you have now is a cancer to the business reading through all these reviews you ought to be ashamed of yourselves
At least fries were hot
Food: 3
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