I have never had a bad experience at Van Alstynes Sonic location if anything they need to all get a raise! They’re always quick, always have a smile, and go the extra mile with seasonal stickers and even if you only order a drink they bring you a classic Sonic mint on top. Best Sonic I have ever been to!
Atmosphere: 5
Food: 3
Service: 5
José Yustiz
Super fast!
Atmosphere: 5
Food: 5
Service: 5
Lone Star Overland
This location has had its troubles in the past but I have to say they have turned it around and improved a lot. Placed an online order, checked-in at our spot and the car hop came out with our order quickly and was very polite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Tots, Fries, Sonic Bacon Cheeseburger
Daniel McGee
Fast, friendly hometown sonic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney
taytor head
I like purchase drinks through the app for 1/2 price and use coupons or specials for food purchases.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Chili Cheese Coney, Sonic Cheeseburger
Joseph Benson
I came to this Sonic because it was close to my job. I ordered food, and I was told it would be brought out to me shortly. I waited 20 minutes and still didn't have any food. I pushed the button to see what was taking so long because they weren't very busy. After waiting another 10 minutes, I just decided to leave. Stay away from this Sonic location at all cost. They are horrible with their service. This was the first and definitely the very last time I will ever come to this Sonic.
Atmosphere: 1
Food: 1
Service: 1
Doryce Smith
I got the garlic butter cheeseburger, and it was hot. All the flavors were balanced. I received it in a timely manner. It was delivered very professionally. Best service from Sonic in over a year.
Atmosphere: 5
Food: 5
Service: 5
Marlene Rivera
Such great customer service. So pleasant and sweet. Fast response. And fast food.
Atmosphere: 4
Food: 5
Service: 5
m shead
Food poisoning ! I am sick, it's coming out of both ends. If I would have read the reviews first I would have kept going. Need a negative -10 and I will be contacting the manager. The didn't give me a receipt. I need to file a report.
Food: 1
David Pollock
This is a top notch Sonic! Food is always quick and fresh and cooked perfectly!
I love the Deliveries to my home since I'm disabled.
Atmosphere: 5
Food: 5
Service: 5
Geoffrey Walters
I came Sunday October 8th. Ordered a burger with 2 modifications. Not only did they get that wrong (no pickle, no tomatoes) they added none of the other vegetables to the burger.Worst of all the bugerat pink juice covering the whole burger when it was unwrapped. Cut it open and it's soft pink mushy in the middle.I work in the food service, I know fast food is fast food. But come on this is just a lack of care on all fronts from the order taking to the actual cooking process.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Hodges
Rude place. Took over 30 minutes to get cheese sticks and a sweet tea. I had to get back to work. REQUESTED for a CREDIT receipt... never recieved it. Still waiting. Food comes out Cold. I returned it with the server. Called spoke to them. Lady was very Rude, disrespectful. I will never go there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks
Susie Ramer
We get drinks thru the app to save $, and go pick them up. Line is slow, but the employees are trying. Normally friendly.
Atmosphere: 3
Food: 3
Service: 3
Tyler Wood
On August 30, 2023 at approximately 4:18 PM I arrived at Sonic in Van Alstyne. I placed an order for a Route 44 Dr. Pepper, corn dog and a soft pretzel. It was moderately busy at this location and I noticed there was only one car hop and she was working very hard. I waited patiently approximately 15 to 20 minutes for my order and when the lone car hop came to my window I told her she was working hard and needed a raise in pay. She took offense because she informed me that she was the general manager. Anyways I got my order and drove off. Got about 3 minutes and realized I didn’t get my corn dog. Almost didn’t want to go back for it but I did. I went to the front door and a nice gentleman got me my corn dog. Then general manager came up to my window and asked me what I was doing back there and I told her why. She was looking at me like I did something wrong. Then the owner gets out of his truck and tells a customer next to me that he is going to be the last customer of the day. Long story short I got to see the owners operate and I’m not impressed. You made feel like I was doing something wrong by returning to get what I paid for. And I didn’t like the way the owner was talking to customer next to me. I’ve been to a lot of sonic’s in my lifetime and I never seen owners acting so strange at a sonic. It’s there business and they can do what they want but SMH.
I have never had a bad experience at Van Alstynes Sonic location if anything they need to all get a raise! They’re always quick, always have a smile, and go the extra mile with seasonal stickers and even if you only order a drink they bring you a classic Sonic mint on top. Best Sonic I have ever been to!
Atmosphere: 5
Food: 3
Service: 5
Super fast!
Atmosphere: 5
Food: 5
Service: 5
This location has had its troubles in the past but I have to say they have turned it around and improved a lot. Placed an online order, checked-in at our spot and the car hop came out with our order quickly and was very polite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Tots, Fries, Sonic Bacon Cheeseburger
Fast, friendly hometown sonic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney
I like purchase drinks through the app for 1/2 price and use coupons or specials for food purchases.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Chili Cheese Coney, Sonic Cheeseburger
I came to this Sonic because it was close to my job. I ordered food, and I was told it would be brought out to me shortly. I waited 20 minutes and still didn't have any food. I pushed the button to see what was taking so long because they weren't very busy. After waiting another 10 minutes, I just decided to leave. Stay away from this Sonic location at all cost. They are horrible with their service. This was the first and definitely the very last time I will ever come to this Sonic.
Atmosphere: 1
Food: 1
Service: 1
I got the garlic butter cheeseburger, and it was hot. All the flavors were balanced. I received it in a timely manner. It was delivered very professionally. Best service from Sonic in over a year.
Atmosphere: 5
Food: 5
Service: 5
Such great customer service. So pleasant and sweet. Fast response. And fast food.
Atmosphere: 4
Food: 5
Service: 5
Food poisoning ! I am sick, it's coming out of both ends. If I would have read the reviews first I would have kept going. Need a negative -10 and I will be contacting the manager. The didn't give me a receipt. I need to file a report.
Food: 1
This is a top notch Sonic! Food is always quick and fresh and cooked perfectly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the Deliveries to my home since I'm disabled.
Atmosphere: 5
Food: 5
Service: 5
I came Sunday October 8th. Ordered a burger with 2 modifications. Not only did they get that wrong (no pickle, no tomatoes) they added none of the other vegetables to the burger.Worst of all the bugerat pink juice covering the whole burger when it was unwrapped. Cut it open and it's soft pink mushy in the middle.I work in the food service, I know fast food is fast food. But come on this is just a lack of care on all fronts from the order taking to the actual cooking process.
Atmosphere: 1
Food: 1
Service: 1
Rude place. Took over 30 minutes to get cheese sticks and a sweet tea. I had to get back to work. REQUESTED for a CREDIT receipt... never recieved it. Still waiting. Food comes out Cold. I returned it with the server. Called spoke to them. Lady was very Rude, disrespectful. I will never go there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks
We get drinks thru the app to save $, and go pick them up. Line is slow, but the employees are trying. Normally friendly.
Atmosphere: 3
Food: 3
Service: 3
On August 30, 2023 at approximately 4:18 PM I arrived at Sonic in Van Alstyne. I placed an order for a Route 44 Dr. Pepper, corn dog and a soft pretzel. It was moderately busy at this location and I noticed there was only one car hop and she was working very hard. I waited patiently approximately 15 to 20 minutes for my order and when the lone car hop came to my window I told her she was working hard and needed a raise in pay. She took offense because she informed me that she was the general manager. Anyways I got my order and drove off. Got about 3 minutes and realized I didn’t get my corn dog. Almost didn’t want to go back for it but I did. I went to the front door and a nice gentleman got me my corn dog. Then general manager came up to my window and asked me what I was doing back there and I told her why. She was looking at me like I did something wrong. Then the owner gets out of his truck and tells a customer next to me that he is going to be the last customer of the day. Long story short I got to see the owners operate and I’m not impressed. You made feel like I was doing something wrong by returning to get what I paid for. And I didn’t like the way the owner was talking to customer next to me. I’ve been to a lot of sonic’s in my lifetime and I never seen owners acting so strange at a sonic. It’s there business and they can do what they want but SMH.
Atmosphere: 1
Food: 4
Service: 1