Used to always go here love it God bless Jesus died for u amen
Sherry Pattillo
I came in thru the drive thru! The guy that waited on me at the menu was so, so rude! I came to the window, and after receiving my order i said ty, and 8 hippie you have the ready you deserve! He replied to you as well very very rude and then even said something as I drove off. I couldn't believe it! He was rude at the window when i was trying to order!
Atmosphere: 1
Food: 3
Service: 1
MRS. V.VEGA (ROSIE)
After my last delivery of the day I wanted DQ. Do I go through Drive through… the Customer service sucked, “what can I get you” what ever happened to welcoming the customer? I get to the pay window and I have my card ready and hand it to her she looks at me and turns to look behind her to another co worker and they start talking and laughing didn’t even acknowledge me until they finished their conversation. Didn’t repeat my order to me. Get to the next window to pick up my food and this girl says you had the jalitos burger and tacos? I’m like nope I had a #4 she’s like no you didn’t… with attitude! I’m like ma’am I ordered a #4 and she’s like give me your receipt, so I hand it to her and she’s like yea you ordered no ma’am that’s what they charged me for. Won’t be going back even if I do live the pumpkin pie blizzards!!
Atmosphere: 1
Food: 5
Service: 3
Daniel Smith
Good consistency, friendly staff. Thanks for offering reduced sugar treats!
Atmosphere: 4
Food: 4
Service: 5
Janie Cuellar
Hot food always nice and clean..great costumes service 👌
Atmosphere: 5
Food: 5
Service: 5
Donnetta Byrd
**Thank you for your response...educated employees is the end goal to ensure those with disabilities are treated with care and respect and I appreciate your plan to retrain your employees**
I hate to leave a bad review because the food is good. However, my daughter visited with her service dog. Manager asked for vest and paperwork. Vests are not required by ADA law and paperwork is a scam. She caused undue anxiety. When I calmly went to talk to her later simply to explain the law and how she can ask only two questions she refused to listen and kept arguing about the health department and other guests complaining (which I didn’t see anyone say anything. The dog was quietly under the table as trained). She simply does not care about the law or the undue anxiety and tension she caused. I also explained that she can deny a service dog if they are misbehaving and as far as other guests go she can simply explain the law and how they will not discriminate against someone who has a service dog. She also told me we could use to-go instead.
Atmosphere: 1
Food: 5
Service: 1
Ashley S
I saw a crispy chicken sandwich on their menu online so I ordered one when I went through the drive thru. The person taking the order and the person taking payment both repeated back crispy chicken sandwich. When our food came it was grilled and when I questioned I was told they don't serve such a thing. I'm not sure why when it is offered both in the app and online, and on the menus for door dash and Uber eats, not to mention the two employees who allowed me to order and pay for it. They offered a chicken strip sandwich instead, and it was delicious, which was appreciated,but it was awkward and made me feel like I had done something wrong. I still gave 4 stars because I did still get a crispy chicken sandwich, and the quality of the food at this dq is always on point.
Food: 5
Service: 4
EME ENTERPRISE GROUP LLC
Sign says they close at 12:00 and decide to close at 10:00 pm
major reese
Over priced food, Meh customer service.
Atmosphere: 3
Food: 5
Service: 2
Rebekkah Chatham
Great deals and good food and friendly staff
Kid-friendliness: Kids menu and high chairs available
Wheelchair accessibility: Wheelchair accessible entrance, restrooms and seating available as well
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Fingers Basket, Kids Chicken Strips, Banana Split, Chili Cheese Fries, Small Ice Cream Cone
The energy level of the place early in the morning was spectacular. White chocolate shake was delicious. The breakfast delicious.
Atmosphere: 5
Food: 5
Service: 5
Matthew Prichard
I am still fairly new to the area, but so far this DQ is on par with all the other fast food chains in Victoria. It’s acceptable, but not quite as good as the DQs in other regions.
Food: 3
Service: 3
Stephanie De La Rosa
Day shift always has great customer service not sure what’s going on with the night crew had to go in to make sure our burger was made right because it was wrong on the receipt and it still ended up wrong, crew was rude fries are old wasted money tonight the guy on the grill did try to be helpful that’s about it but again it was still wrong
Marjorie Cavalier
The Dairy Queen on Red River in Victoria was such an amazing experience. Management must be doing something right. All the employees were happy. What a nice atmosphere. The food was great also. I had the taco salad; fresh and delivered at a timely manner!
Yvonne McCulley
Great service by the young men, Nathan & Richardo every time we go. I love the beef taco salad!
Used to always go here love it God bless Jesus died for u amen
I came in thru the drive thru! The guy that waited on me at the menu was so, so rude! I came to the window, and after receiving my order i said ty, and 8 hippie you have the ready you deserve! He replied to you as well very very rude and then even said something as I drove off. I couldn't believe it! He was rude at the window when i was trying to order!
Atmosphere: 1
Food: 3
Service: 1
After my last delivery of the day I wanted DQ. Do I go through Drive through… the Customer service sucked, “what can I get you” what ever happened to welcoming the customer? I get to the pay window and I have my card ready and hand it to her she looks at me and turns to look behind her to another co worker and they start talking and laughing didn’t even acknowledge me until they finished their conversation. Didn’t repeat my order to me. Get to the next window to pick up my food and this girl says you had the jalitos burger and tacos? I’m like nope I had a #4 she’s like no you didn’t… with attitude! I’m like ma’am I ordered a #4 and she’s like give me your receipt, so I hand it to her and she’s like yea you ordered no ma’am that’s what they charged me for. Won’t be going back even if I do live the pumpkin pie blizzards!!
Atmosphere: 1
Food: 5
Service: 3
Good consistency, friendly staff. Thanks for offering reduced sugar treats!
Atmosphere: 4
Food: 4
Service: 5
Hot food always nice and clean..great costumes service 👌
Atmosphere: 5
Food: 5
Service: 5
**Thank you for your response...educated employees is the end goal to ensure those with disabilities are treated with care and respect and I appreciate your plan to retrain your employees**
I hate to leave a bad review because the food is good. However, my daughter visited with her service dog. Manager asked for vest and paperwork. Vests are not required by ADA law and paperwork is a scam. She caused undue anxiety. When I calmly went to talk to her later simply to explain the law and how she can ask only two questions she refused to listen and kept arguing about the health department and other guests complaining (which I didn’t see anyone say anything. The dog was quietly under the table as trained). She simply does not care about the law or the undue anxiety and tension she caused. I also explained that she can deny a service dog if they are misbehaving and as far as other guests go she can simply explain the law and how they will not discriminate against someone who has a service dog. She also told me we could use to-go instead.
Atmosphere: 1
Food: 5
Service: 1
I saw a crispy chicken sandwich on their menu online so I ordered one when I went through the drive thru. The person taking the order and the person taking payment both repeated back crispy chicken sandwich. When our food came it was grilled and when I questioned I was told they don't serve such a thing. I'm not sure why when it is offered both in the app and online, and on the menus for door dash and Uber eats, not to mention the two employees who allowed me to order and pay for it. They offered a chicken strip sandwich instead, and it was delicious, which was appreciated,but it was awkward and made me feel like I had done something wrong. I still gave 4 stars because I did still get a crispy chicken sandwich, and the quality of the food at this dq is always on point.
Food: 5
Service: 4
Sign says they close at 12:00 and decide to close at 10:00 pm
Over priced food, Meh customer service.
Atmosphere: 3
Food: 5
Service: 2
Great deals and good food and friendly staff
Kid-friendliness: Kids menu and high chairs available
Wheelchair accessibility: Wheelchair accessible entrance, restrooms and seating available as well
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Fingers Basket, Kids Chicken Strips, Banana Split, Chili Cheese Fries, Small Ice Cream Cone
Restaurantji Recommends
The energy level of the place early in the morning was spectacular. White chocolate shake was delicious. The breakfast delicious.
Atmosphere: 5
Food: 5
Service: 5
I am still fairly new to the area, but so far this DQ is on par with all the other fast food chains in Victoria. It’s acceptable, but not quite as good as the DQs in other regions.
Food: 3
Service: 3
Day shift always has great customer service not sure what’s going on with the night crew had to go in to make sure our burger was made right because it was wrong on the receipt and it still ended up wrong, crew was rude fries are old wasted money tonight the guy on the grill did try to be helpful that’s about it but again it was still wrong
The Dairy Queen on Red River in Victoria was such an amazing experience. Management must be doing something right. All the employees were happy. What a nice atmosphere. The food was great also. I had the taco salad; fresh and delivered at a timely manner!
Great service by the young men, Nathan & Richardo every time we go.
I love the beef taco salad!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad Beef Combo
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