This location messes up orders constantly. This visit was no different. Burger was slapped together, ingredients falling out, and overall just low effort. Not worth the time or the money. I’m done coming here.
Atmosphere: 1
Food: 1
Service: 1
Iztherelife
Loooong wait. Only to get a completely wrong order. Wanted cheese no onions. Got pile of onions and zero cheese. And I was charged for the stupid cheese. Disgusting burger. Don't ask me how many slices only to put zero slices.
Atmosphere: 3
Food: 2
Service: 1
BobbyRay
Takes FOREVER on drive thru… will not be back !
Atmosphere: 1
Food: 4
Service: 1
Brett Skinner
It's fast food.
Atmosphere: 3
Food: 3
Service: 4
Max Raymond
First, I want to say that I've been a fan of Whataburger for decades. Most of them are well-run and provide good food in a timely manner. But this is what I experienced Saturday night at the Whataburger in Victoria, Texas located on Navarro near Mockingbird. From the time I placed my order, it took 30 minutes to get the food. Granted, I had a large order and there was a lot of business, but this particular Whataburger seemed understaffed. My hamburger was served just barely warm. Then there are the washrooms. The men's restroom smelled like a sewer. The trash cans were full of trash and obviously hadn't been emptied in quite some time. My daughter said the same about the women's restroom. I won't be eating there again, and neither will my daughter or her family.
Atmosphere: 1
Food: 1
Service: 1
david santos
Updated the store has too many roches and rats needs to be closed down.Overall needs lots of change in management and in fairness with employees which is this heart of any restaurant, good moral and good ethics with your employees can make a restaurant be the hot spot to be at when your hungry and with staff on low customer service and management disregard for fairness and good moral ethics with your employees effects food ,food services, customer satisfaction and just Overall performance of the establishment. The food is good quality. But its made by employees who don't get equal pay and discrimination a retaliation from management that disregard employee rights and ethics and food safety.
Atmosphere: 1
Food: 1
Service: 1
Daniel Vient
terrible.
Atmosphere: 1
Food: 2
Service: 1
Aurora Escochea.
This one was nice and clean... While eating there I only had one issue with a fly....
Dave Miller
This location has the nicest window staff. Always a positive experience.
Atmosphere: 4
Food: 4
Service: 5
Jane McGill
There should be a sign that indicates if you order chicken, don’t be in a hurry because it took 30 minutes to get our food. They had us pull up and car after car pulled around us with their orders which leads me to think they forgot about us. I made the fatal error of opening the side door to check on our order and was told that’s not allowed to open that door. She said chicken takes a minute then she came outside and said she was putting in free pies because of our trouble. She should have said pie. One free pie. For two people. For a wait longer than it should have been and rude service.
The lady at the drive thru past midnight was amazing she was friendly and had a smile, she deserves credit especially dealing with all the drunk hungry bar hoppers.... one of the best employees at that site
Atmosphere: 3
Food: 3
Service: 4
Zandi Cotner (Sidhe)
I found a hair in my burger.... Not happy.
Atmosphere: 3
Food: 2
Service: 3
April
I really wanted to compliment them for how helpful they are. I ordered a spicy burger by mistake (I didn't know it had chipotle sauce) and I can't tolerate spicy food. The server understood and replaced my burger with no charge. Errika had a good personality and worked hard to help all the customers, even when there was a lot going on. My sister and I had a great experience at this location.
Atmosphere: 5
Food: 5
Service: 5
Michelle Sierra
I did an online order for just onion rings!, I still waited 15min in line and they were cold and soggy.
Atmosphere: 1
Food: 1
Service: 1
D Coker
Noone there to take my order. Only after a previous customer came back in from her car to complain that they had left chrese off her burger and hollared for help dis soneone come forward. After they helped her noone offered to take my order. I had to ask themto take my order as they walked to the back. My change included some pennies which they short changed me. This was the 2nd time they did that. There was some very loud discussion in the back which sounded like arguing. I could not see who it was but the loud ones were women. This was around 3pm at 4302 Navarro, Victoria.
This location messes up orders constantly. This visit was no different. Burger was slapped together, ingredients falling out, and overall just low effort. Not worth the time or the money. I’m done coming here.
Atmosphere: 1
Food: 1
Service: 1
Loooong wait. Only to get a completely wrong order. Wanted cheese no onions. Got pile of onions and zero cheese. And I was charged for the stupid cheese. Disgusting burger. Don't ask me how many slices only to put zero slices.
Atmosphere: 3
Food: 2
Service: 1
Takes FOREVER on drive thru… will not be back !
Atmosphere: 1
Food: 4
Service: 1
It's fast food.
Atmosphere: 3
Food: 3
Service: 4
First, I want to say that I've been a fan of Whataburger for decades. Most of them are well-run and provide good food in a timely manner. But this is what I experienced Saturday night at the Whataburger in Victoria, Texas located on Navarro near Mockingbird.
From the time I placed my order, it took 30 minutes to get the food. Granted, I had a large order and there was a lot of business, but this particular Whataburger seemed understaffed. My hamburger was served just barely warm. Then there are the washrooms. The men's restroom smelled like a sewer. The trash cans were full of trash and obviously hadn't been emptied in quite some time. My daughter said the same about the women's restroom. I won't be eating there again, and neither will my daughter or her family.
Atmosphere: 1
Food: 1
Service: 1
Updated the store has too many roches and rats needs to be closed down.Overall needs lots of change in management and in fairness with employees which is this heart of any restaurant, good moral and good ethics with your employees can make a restaurant be the hot spot to be at when your hungry and with staff on low customer service and management disregard for fairness and good moral ethics with your employees effects food ,food services, customer satisfaction and just Overall performance of the establishment. The food is good quality. But its made by employees who don't get equal pay and discrimination a retaliation from management that disregard employee rights and ethics and food safety.
Atmosphere: 1
Food: 1
Service: 1
terrible.
Atmosphere: 1
Food: 2
Service: 1
This one was nice and clean... While eating there I only had one issue with a fly....
This location has the nicest window staff. Always a positive experience.
Atmosphere: 4
Food: 4
Service: 5
There should be a sign that indicates if you order chicken, don’t be in a hurry because it took 30 minutes to get our food. They had us pull up and car after car pulled around us with their orders which leads me to think they forgot about us. I made the fatal error of opening the side door to check on our order and was told that’s not allowed to open that door. She said chicken takes a minute then she came outside and said she was putting in free pies because of our trouble. She should have said pie. One free pie. For two people. For a wait longer than it should have been and rude service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The lady at the drive thru past midnight was amazing she was friendly and had a smile, she deserves credit especially dealing with all the drunk hungry bar hoppers.... one of the best employees at that site
Atmosphere: 3
Food: 3
Service: 4
I found a hair in my burger.... Not happy.
Atmosphere: 3
Food: 2
Service: 3
I really wanted to compliment them for how helpful they are. I ordered a spicy burger by mistake (I didn't know it had chipotle sauce) and I can't tolerate spicy food. The server understood and replaced my burger with no charge. Errika had a good personality and worked hard to help all the customers, even when there was a lot going on. My sister and I had a great experience at this location.
Atmosphere: 5
Food: 5
Service: 5
I did an online order for just onion rings!, I still waited 15min in line and they were cold and soggy.
Atmosphere: 1
Food: 1
Service: 1
Noone there to take my order. Only after a previous customer came back in from her car to complain that they had left chrese off her burger and hollared for help dis soneone come forward. After they helped her noone offered to take my order. I had to ask themto take my order as they walked to the back. My change included some pennies which they short changed me. This was the 2nd time they did that. There was some very loud discussion in the back which sounded like arguing. I could not see who it was but the loud ones were women. This was around 3pm at 4302 Navarro, Victoria.
Atmosphere: 2
Food: 5
Service: 1
Loading...