I ordered a bacon cheeseburger with jalapeños online. i got there at the designated time 10:19. and I waited nearly 30 minutes for my food. Customers that arrived 10 minutes later still got their food before me. I saw the manager(wearing blue collared shirt) there grab my food from under some table as if it seemed like it was sitting there for some time because I saw her throw away the fries. she had to make me new fries. So she ended up giving me the burger that was sitting there for 20 minutes and it also didnt come with jalapenos. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Kris
Good peeps
Atmosphere: 5
Food: 5
Service: 5
Tino Gonzalez
This was my go to place as I was leaving Victoria on my way home. I normally would go through the drive through and by the time I would get to the window my order was ready but not anymore. I went there twice last week wit minimal cars in the parking lot (maybe 4) and 3 in the drive through and it took about 20 to 30 minutes to get to the window. When I finally got my order and left I realized they didn't pur napkins or Catchup in the bag. Luckily I had spare napkins in my truck. I'll just have to find another whataburger or just try another burger place. Sorry but it seems most the whataburger places I've tried are going downhill.
Atmosphere: 2
Food: 4
Service: 2
Critical Rick
Served old tea and the replacement root beer was flat. Burgers have went down in quality over the past month or so
Evan Spencer
Writing this from the drive through I've spent 15 minutes waiting in, only four card ahead of me when I pulled up for breakfast. I'm getting held hostage for my breakfast sandwich, maybe I should call the police
Atmosphere: 1
Food: 4
Service: 1
Michell Balcom
The burger was delicious what's the best I ever had in Victoria...
Atmosphere: 5
Food: 5
Service: 5
Nerd Gamer Buddy
they dont even melt the cheese on the burger and its just thrown together. there is a long wait, fries often cold and they cant even be bothered to melt the cheese on the patty. get taquitos instead about the only thing thats good if you dont mind waiting for a really long time
Atmosphere: 2
Food: 1
Service: 3
Kathryn van der Pol
Fast and friendly folks!
Regina Villarreal
Waited in the drive-through for just a plain hamburger patty while everybody else went around me and got their orders. Spent my entire lunch break waiting and then finally had to get off and go inside and tell them something. This was not fast food!
Service: 1
lost highway
I'm a delivery driver and I refuse to accept orders from this location anymore. On average I wait 35 minutes for an online order and it affects my tips. Often I see my order sitting there behind the counter and no one bothers to check and give it to me. The workers are always confused about who is supposed to do what. No one works the counter half the time and I see people wait 5 minutes at the register before someone comes to take their order.
It's not normal.
I accept orders for actual restaurants that are ready in 10-15 minute on average. This is supposed to be fast food. Seriously.
Whenever owns this location, if you're reading this, GET IT TOGETHER.
This is the ONLY place now that I refuse to accept an order from. And given this is Victoria, that's saying a lot.
Whataburger is an excellent choice for a hamburger. My favorite is the jalapeno cheeseburger. Their food is consistent at any location you try.
Atmosphere: 5
Food: 5
Service: 5
Aaron Franco
It should never take 30 minutes for Whataburger.
Atmosphere: 1
Food: 1
Service: 1
Kevin Clark
This is the most awful location I can think of. Place an online order? Well it'll take 45 minutes because the employees don't know what the hell they're doing and only pay attention to the drive-thru. I absolutely hate this location, nobody knows what the hell they're doing there. This is the most incompetent and slow fast food joint I've ever experienced in my life.
Atmosphere: 3
Food: 4
Service: 1
Brian Shelton
Horrible experience Took 3 people to input my order and it wasn't correct then about 15 minutes after placing my order i went up to see why it was taking so long and it was just sitting there on the counter getting cold. I was sitting where I could see the counter and the manager never came out and call my name. I asked and he said he did but you could tell he wasn't telling the truth. I will never come back to this location and i advise others also stop going there
Atmosphere: 1
Food: 2
Service: 1
MRS. V.VEGA (ROSIE)
Slow as all helll!!! Do not come here if you are actually hungry! Especially drive through they don’t even give you your drinks until the food comes. Huge mistake!!! Do not recommend 0/10
I ordered a bacon cheeseburger with jalapeños online. i got there at the designated time 10:19. and I waited nearly 30 minutes for my food. Customers that arrived 10 minutes later still got their food before me. I saw the manager(wearing blue collared shirt) there grab my food from under some table as if it seemed like it was sitting there for some time because I saw her throw away the fries. she had to make me new fries. So she ended up giving me the burger that was sitting there for 20 minutes and it also didnt come with jalapenos. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Good peeps
Atmosphere: 5
Food: 5
Service: 5
This was my go to place as I was leaving Victoria on my way home. I normally would go through the drive through and by the time I would get to the window my order was ready but not anymore. I went there twice last week wit minimal cars in the parking lot (maybe 4) and 3 in the drive through and it took about 20 to 30 minutes to get to the window. When I finally got my order and left I realized they didn't pur napkins or Catchup in the bag. Luckily I had spare napkins in my truck. I'll just have to find another whataburger or just try another burger place. Sorry but it seems most the whataburger places I've tried are going downhill.
Atmosphere: 2
Food: 4
Service: 2
Served old tea and the replacement root beer was flat. Burgers have went down in quality over the past month or so
Writing this from the drive through I've spent 15 minutes waiting in, only four card ahead of me when I pulled up for breakfast. I'm getting held hostage for my breakfast sandwich, maybe I should call the police
Atmosphere: 1
Food: 4
Service: 1
The burger was delicious what's the best I ever had in Victoria...
Atmosphere: 5
Food: 5
Service: 5
they dont even melt the cheese on the burger and its just thrown together. there is a long wait, fries often cold and they cant even be bothered to melt the cheese on the patty. get taquitos instead about the only thing thats good if you dont mind waiting for a really long time
Atmosphere: 2
Food: 1
Service: 3
Fast and friendly folks!
Waited in the drive-through for just a plain hamburger patty while everybody else went around me and got their orders. Spent my entire lunch break waiting and then finally had to get off and go inside and tell them something. This was not fast food!
Service: 1
I'm a delivery driver and I refuse to accept orders from this location anymore. On average I wait 35 minutes for an online order and it affects my tips. Often I see my order sitting there behind the counter and no one bothers to check and give it to me. The workers are always confused about who is supposed to do what. No one works the counter half the time and I see people wait 5 minutes at the register before someone comes to take their order.
It's not normal.
I accept orders for actual restaurants that are ready in 10-15 minute on average. This is supposed to be fast food. Seriously.
Whenever owns this location, if you're reading this, GET IT TOGETHER.
This is the ONLY place now that I refuse to accept an order from. And given this is Victoria, that's saying a lot.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Whataburger is an excellent choice for a hamburger. My favorite is the jalapeno cheeseburger. Their food is consistent at any location you try.
Atmosphere: 5
Food: 5
Service: 5
It should never take 30 minutes for Whataburger.
Atmosphere: 1
Food: 1
Service: 1
This is the most awful location I can think of. Place an online order? Well it'll take 45 minutes because the employees don't know what the hell they're doing and only pay attention to the drive-thru. I absolutely hate this location, nobody knows what the hell they're doing there. This is the most incompetent and slow fast food joint I've ever experienced in my life.
Atmosphere: 3
Food: 4
Service: 1
Horrible experience
Took 3 people to input my order and it wasn't correct then about 15 minutes after placing my order i went up to see why it was taking so long and it was just sitting there on the counter getting cold. I was sitting where I could see the counter and the manager never came out and call my name. I asked and he said he did but you could tell he wasn't telling the truth. I will never come back to this location and i advise others also stop going there
Atmosphere: 1
Food: 2
Service: 1
Slow as all helll!!! Do not come here if you are actually hungry! Especially drive through they don’t even give you your drinks until the food comes. Huge mistake!!! Do not recommend 0/10
Atmosphere: 1
Food: 4
Service: 1
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