Burger King
1210 N Valley Mills Dr, Waco
(254) 776-1116
Recent Reviews
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STAY AWAY! This whole company is disgusting! They should be REPORTED for violating local and federal laws!
Atmosphere: 1
Food: 1
Service: 1
Bro I'm going here since 5 years old right now I'm 11 this is the best service such childhood
Atmosphere: 5
Food: 5
Service: 5
Food was very cold …..trash all over the soda machines . Restroom were very nasty .
Atmosphere: 2
Food: 1
Service: 2
My husband & I had lunch here and the staff was oh so friendly and kind. I had to compliment them as you don't get that often from fast food workers. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Always have a great experience
Food: 5
Service: 5
I just went through the drive through, and the last at the window was so pleasant! She was so helpful, and spoke clearly on the speaker! I didn’t have to wait long at all I was in the line for less than three minutes! My burger and chicken fries were hot, and fresh! The exterior of the business was kept tidy, and there was no trash in the parking lot! Amazing service, can’t wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Shelia is a sweetheart. Very friendly and a happy person!
Atmosphere: 5
Food: 5
Service: 5
Better than mcdonald
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Chocolate Chip Cookies
Clean store, great cheeseburgers and Miss Sheila has the best customer service I've had at a drive through in ages!! 10/10
Atmosphere: 5
Food: 5
Service: 5
Miss Shelia was VERY RUDE! they provided our drinks with NO ICE . I said ma’am our drinks do not have ice. She said pull around you are running up my time. I said I can wait she said “move around my building your wasting my time” I said is everything ok? I’m being respectful we waited like 10 mins for food. And the pregnant girl who took it was VERY RUDE! I said what’s corporate number. I work in the corporate field myself. I am very respectful when I speak to anyone. I asked her for corporates number and she said “google it and get out of my line. I’ve never ever experienced this type of behavior with a place me and my children love to eat there. But we definitely won’t be going back. The manager was so disrespectful over being asked for a cup of ice. I hope someone from
Corporate contacts me.
Restaurantji Recommends
Slow staff Front door always lock. Honestly, this place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Ordered the Dragon meal. Should have included - mozzarella fries and a sundae. Got burger, regular fries and strawberry lemonade. I really didn't need the sundae, but was looking forward to it.
Atmosphere: 5
Food: 3
Service: 5
I walk in and the workers are in the back gossiping and on the phone, I wait around 5 minutes until they finally look up to see me and take my order. The manager comes to take my order and gives me attitude then as well as rush me not letting me decide what to get. 1/10 they burnt my food bread and all where it was uneditable so I had to throw it away. A complete waste of money
Atmosphere: 1
Food: 1
Service: 1
I go to BK only 2x per year, as all the other family members prefer McD's, Sonic or Wendy's, I'm the only BK fan, so I was by myself and I was hungry, so I swung in for a double whopper.
I asked for the meat to be well done (supposed to ensure freshness and actually done)... I repeated this when she didn't mention it in the read-back, and she seemed to have ignored it, so I said it a 3rd time.
Food comes out...guess what? The food was done... But it was barely above tepid! Not hot, not cold-cold, so I ate what I could stomach and then left. It's a shame what's become of the service industry. I've spent 43 years in customer service... All I can do is shake my head in disgust. 😞
Atmosphere: 2
Food: 2
Service: 2
I went for the how to train your dragon meal. On the app it gave the option for the sundae drink burger and mozzarella fries, we went to eat in. We paid more than if we paid online with everything included (meaning the cute box for the mozz fries and cup for the drink as well as the sundae) and we did not get the sundae, drink cup, nor cute box for the mozz fries. Why is it that you’d pay less and get everything online but go inside pay more money to not get what you go for? Overall disappointed with the amount spent for what was given. I see everyone else getting the cup, box, sundae, and me and my boyfriend? The classic fry wrapper, classic bk cup, and no sundae.
Atmosphere: 1
Food: 3
Service: 2
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