Tea grounds in tea!
Sweet tea hardly ever sweet.
Management is ZERO!
Food: 1
Service: 1
Rene Vasquez
Poor attitudes and very unclear directions from employees. Management doesn't care to resolve the issue.
Service: 1
joe gonzalez
last time i went . they put something in my drink and i had stomach pains for a couple of days. i quit on my temp employer because i wasn't sure if he put something in my drink or the restaurant. i am sure it was the restaurant..Next visit was
Atmosphere: 3
Food: 4
Service: 3
Nancy Marquis
Used drive-in, not much atmosphere. The order taker was pleasent, but when l asked about 'sides', he mentioned only Cole slaw and green beans. It wasn't until he returned with my card and order l noticed corn nuggets.He did say he would go back to get some, but l had waited a while already and declined.
Atmosphere: 1
Food: 4
Service: 4
Candy Medrano
Horrible drive thru. While I'm in my car 1st one on the 1st line. The people behind were getting their orders taken, while I’m waiting in the front for my order to be taken, no one acknowledged if I was helped or not, not a thumbs up or down. Told one of the employees I wasn’t helped yet, said “okay” went back inside and never came out again. While other employees kept helping other cars and completely ignoring me. Waited a whole 15 minutes, and NOTHING.
J Dawg
Good tenders with a nice clean lobby and employees who are always quick to see their customers be taken care of.
Atmosphere: 4
Food: 5
Service: 5
Anigha Williams
You’re better off going to the one at the Central Texas market place. I went an hour before closing and the food was cold. Definitely not worth it. Don’t waste your time or money here. The food is over definitely overpriced for the quality.
Food: 1
Service: 1
Cameron Norris
Greatest chicken around too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tenders
Wendy Young (Breezy)
Very down to earth
Atmosphere: 5
Food: 5
Service: 5
Catrina Hoffman
Usually pretty great. I am super sad tonight because my tender meal box is missing gravy and the requested serendipity salt ?
Got a 4 piece tender meal. The “tenders” were about 10 nugget size bites. More breading than chicken on each as well. I’m not sure whose idea it was to only allow 2 serendipity packets per meal but, come on, that’s incredibly disappointing. Especially since the price hike has gotten so high. It used to be good chicken. Same price as raising canes for worse chicken. I don’t know what changed but it’s pretty bad now.
Service: 1
james Johnson
Terrible cold tenders. Orders 2 tender meal got 4 hard pieces of skin. Roll was cold and hard. Will not go here ever again.
Atmosphere: 4
Food: 2
Service: 5
Y Calhoun
Change was dropped when handed back to me. The sprite needed to be changed out. ?
Atmosphere: 3
Food: 3
Service: 1
Alexis Santos
Horrible drive through service Friday, November 3rd, 2023 at Bush’s Chicken 1425 N New Road, Waco, Texas 76710.Visited drive through at about 7:50 PM and left at about 8:20 PM.I placed my order in the drive through and was hit by a vehicle from behind. My mom and I had to gather evidence and information from the person who hit our vehicle. During this time, four different workers, one including the manager, came out on three separate occasions rudely telling us to leave. These employees along with their manager wanted us to leave because they were too worried about one lane being closed due to the incident we just had. They have a total of three lanes in the drive through. No one was behind us in the drive through except for the person who hit us and there were two other lanes open. Even if there was a vehicle behind us, YOU CANNOT LEAVE the scene of an accident until all information has been gathered. It was extremely obvious that the three employees along with their manager were all too rude and ignorant to know that. I also want to quickly mention that I have seen the manager talk down to her employees and yell at them. She (the manager) is extremely disrespectful. We were not once asked if we were okay or if we needed help. We were told in a rude and forceful manner to leave the drive through, three different times! One male employee came out after the manager and was shouting at my mom and had an attitude with her! Then a few minutes later two other employees came up to us (one boy and one girl). We were speaking to the person who hit us and the employees rudely interrupted our conversation and kept talking over my mom and I and kept bothering us to move! They were extremely rude and started laughing at our situation. Both of them were laughing! These people along with their manager have no class, respect, compassion or common courtesy whatsoever. Who laughs at people in a stressful situation after they were just hit by a car? Not only that, but my mom was in pain from the hit and I was scared and so was my dog. Terrible people. Terrible service. Disgusting manager and embarrassing and tacky employees. Also, there is always something wrong with our orders. Always! They either leave something out or the food is soggy and not hot. Both of which happened during this visit. Absolutely terrible service!
Atmosphere: 1
Food: 2
Service: 1
Maria Montoya
This is my favorite Bush's in waco. However here lately. They have been off. Twice in the last month. The servers are getting confused with cars. While I'm in my car 1st in line. The people behind me were getting their orders ordered and getting their food. While I'm still waiting for someone to get my order. As I type this. I'm still waiting.
Tea grounds in tea! Sweet tea hardly ever sweet. Management is ZERO!
Food: 1
Service: 1
Poor attitudes and very unclear directions from employees. Management doesn't care to resolve the issue.
Service: 1
last time i went . they put something in my drink and i had stomach pains for a couple of days. i quit on my temp employer because i wasn't sure if he put something in my drink or the restaurant. i am sure it was the restaurant..Next visit was
Atmosphere: 3
Food: 4
Service: 3
Used drive-in, not much atmosphere. The order taker was pleasent, but when l asked about 'sides', he mentioned only Cole slaw and green beans. It wasn't until he returned with my card and order l noticed corn nuggets.He did say he would go back to get some, but l had waited a while already and declined.
Atmosphere: 1
Food: 4
Service: 4
Horrible drive thru. While I'm in my car 1st one on the 1st line. The people behind were getting their orders taken, while I’m waiting in the front for my order to be taken, no one acknowledged if I was helped or not, not a thumbs up or down. Told one of the employees I wasn’t helped yet, said “okay” went back inside and never came out again. While other employees kept helping other cars and completely ignoring me. Waited a whole 15 minutes, and NOTHING.
Good tenders with a nice clean lobby and employees who are always quick to see their customers be taken care of.
Atmosphere: 4
Food: 5
Service: 5
You’re better off going to the one at the Central Texas market place. I went an hour before closing and the food was cold. Definitely not worth it. Don’t waste your time or money here. The food is over definitely overpriced for the quality.
Food: 1
Service: 1
Greatest chicken around too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tenders
Very down to earth
Atmosphere: 5
Food: 5
Service: 5
Usually pretty great. I am super sad tonight because my tender meal box is missing gravy and the requested serendipity salt ?
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Got a 4 piece tender meal. The “tenders” were about 10 nugget size bites. More breading than chicken on each as well. I’m not sure whose idea it was to only allow 2 serendipity packets per meal but, come on, that’s incredibly disappointing. Especially since the price hike has gotten so high. It used to be good chicken. Same price as raising canes for worse chicken. I don’t know what changed but it’s pretty bad now.
Service: 1
Terrible cold tenders. Orders 2 tender meal got 4 hard pieces of skin. Roll was cold and hard. Will not go here ever again.
Atmosphere: 4
Food: 2
Service: 5
Change was dropped when handed back to me. The sprite needed to be changed out. ?
Atmosphere: 3
Food: 3
Service: 1
Horrible drive through service Friday, November 3rd, 2023 at Bush’s Chicken 1425 N New Road, Waco, Texas 76710.Visited drive through at about 7:50 PM and left at about 8:20 PM.I placed my order in the drive through and was hit by a vehicle from behind. My mom and I had to gather evidence and information from the person who hit our vehicle. During this time, four different workers, one including the manager, came out on three separate occasions rudely telling us to leave. These employees along with their manager wanted us to leave because they were too worried about one lane being closed due to the incident we just had. They have a total of three lanes in the drive through. No one was behind us in the drive through except for the person who hit us and there were two other lanes open. Even if there was a vehicle behind us, YOU CANNOT LEAVE the scene of an accident until all information has been gathered. It was extremely obvious that the three employees along with their manager were all too rude and ignorant to know that. I also want to quickly mention that I have seen the manager talk down to her employees and yell at them. She (the manager) is extremely disrespectful. We were not once asked if we were okay or if we needed help. We were told in a rude and forceful manner to leave the drive through, three different times! One male employee came out after the manager and was shouting at my mom and had an attitude with her! Then a few minutes later two other employees came up to us (one boy and one girl). We were speaking to the person who hit us and the employees rudely interrupted our conversation and kept talking over my mom and I and kept bothering us to move! They were extremely rude and started laughing at our situation. Both of them were laughing! These people along with their manager have no class, respect, compassion or common courtesy whatsoever. Who laughs at people in a stressful situation after they were just hit by a car? Not only that, but my mom was in pain from the hit and I was scared and so was my dog. Terrible people. Terrible service. Disgusting manager and embarrassing and tacky employees. Also, there is always something wrong with our orders. Always! They either leave something out or the food is soggy and not hot. Both of which happened during this visit. Absolutely terrible service!
Atmosphere: 1
Food: 2
Service: 1
This is my favorite Bush's in waco. However here lately. They have been off. Twice in the last month. The servers are getting confused with cars. While I'm in my car 1st in line. The people behind me were getting their orders ordered and getting their food. While I'm still waiting for someone to get my order. As I type this. I'm still waiting.
Atmosphere: 3
Food: 5
Service: 2