I visited this location recently and was very disappointed with the service. Two employees were standing around and not putting in effort, which left the rest of the staff to pick up the slack. Because of this, the line of cars was extremely long and moving very slowly. The employees who were working hard looked overwhelmed while the others did little to help. Management should really address this issue, as it’s unfair to the staff who are carrying the extra weight and frustrating for customers who are waiting too long. 😡😤
Atmosphere: 2
Food: 3
Service: 1
Krishna Patterson
Martha and the crew were amazing. The food was fresh and delicious. The restaurant and the restroom was clean. 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
kim brinkley
Two high and not good
Atmosphere: 2
Food: 2
Service: 2
Jennifer Michelle
Didn't have the best food this time. The tenders were like popcorn chicken and the livers were old and not edible.
Atmosphere: 3
Food: 3
Service: 4
Cheryl Smeltser
I arrived at the 19th street location and went inside to pick up a delivery for DoorDash. I waited about a minute for a young lady to approach the front cash register and ask how she could help me, I told her which DoorDash delivery I was there to pick up. I waited a total of 13 minutes to receive a 1 meal order. There were no other patrons inside the restaurant but the drive thru was busy. 13 minutes was too long to wait for what the order consisted of. The restaurant was clean, neat and tidy. I was never once greeted by a friendly, smiling face. A couple of employees appeared to be lost in translation, while others worked so hard and fast that they never looked up. This store doesn't appear that it would possess the ability to handle a busy drive thru and a busy dining room. This store clearly lacked a manager or floor lead managing the floor by example. Employees won't know how to work effectively without an example showing them how!
Atmosphere: 4
Food: 5
Service: 3
Hayden Scott
Since new building was built the tea is just NOT right. They need to fix their tea machine. Am I the only one that feels this way? Its like drinking sugar water with a very dim bit of tea just enough to make it look like dirty water. I will never buy another gallon of tea from 19th street bushs until they fix the issue. I drive to new road and get 100% better tea
Atmosphere: 5
Food: 1
Service: 5
Jazcenia Paredez
Less crust and more bigger chicken tenders I feel like there bite size
The manager is rude taking our order in the drive thru. Like she was inconvenienced to get 4 drinks!
Rhoda Williams
Dry chicken tenders and very salty. Not a good fit for seniors.
Bruce Fornols
Great place to eat, great service.
T5508OQtinae
I just wanted to say Bush's in 18th in Waco, tx, I'm sorry but your. Chicken Fried Steak is not all that. It was too hard, like the girl just threw it in the box. And to top it off why would I put hit sauce ketchup and serendipity sauce on the steak, she pilled a lot of it in the bag. I thought for the price it would be right, but no it's not. Sorry but will not be ordering that anymore.
enjoyed the fried okra, green beans d mc n cheese
Atmosphere: 3
Food: 3
Service: 4
Had to wait a while for the food.
Atmosphere: 3
Food: 4
Service: 2
I visited this location recently and was very disappointed with the service. Two employees were standing around and not putting in effort, which left the rest of the staff to pick up the slack. Because of this, the line of cars was extremely long and moving very slowly. The employees who were working hard looked overwhelmed while the others did little to help. Management should really address this issue, as it’s unfair to the staff who are carrying the extra weight and frustrating for customers who are waiting too long. 😡😤
Atmosphere: 2
Food: 3
Service: 1
Martha and the crew were amazing. The food was fresh and delicious. The restaurant and the restroom was clean. 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Two high and not good
Atmosphere: 2
Food: 2
Service: 2
Didn't have the best food this time. The tenders were like popcorn chicken and the livers were old and not edible.
Atmosphere: 3
Food: 3
Service: 4
I arrived at the 19th street location and went inside to pick up a delivery for DoorDash. I waited about a minute for a young lady to approach the front cash register and ask how she could help me, I told her which DoorDash delivery I was there to pick up. I waited a total of 13 minutes to receive a 1 meal order. There were no other patrons inside the restaurant but the drive thru was busy. 13 minutes was too long to wait for what the order consisted of. The restaurant was clean, neat and tidy. I was never once greeted by a friendly, smiling face. A couple of employees appeared to be lost in translation, while others worked so hard and fast that they never looked up. This store doesn't appear that it would possess the ability to handle a busy drive thru and a busy dining room. This store clearly lacked a manager or floor lead managing the floor by example. Employees won't know how to work effectively without an example showing them how!
Atmosphere: 4
Food: 5
Service: 3
Since new building was built the tea is just NOT right. They need to fix their tea machine. Am I the only one that feels this way? Its like drinking sugar water with a very dim bit of tea just enough to make it look like dirty water. I will never buy another gallon of tea from 19th street bushs until they fix the issue. I drive to new road and get 100% better tea
Atmosphere: 5
Food: 1
Service: 5
Less crust and more bigger chicken tenders I feel like there bite size
Atmosphere: 5
Food: 3
Service: 5
Amazing employees and the place is very clean
Restaurantji Recommends
The manager is rude taking our order in the drive thru. Like she was inconvenienced to get 4 drinks!
Dry chicken tenders and very salty. Not a good fit for seniors.
Great place to eat, great service.
I just wanted to say Bush's in 18th in Waco, tx, I'm sorry but your. Chicken Fried Steak is not all that. It was too hard, like the girl just threw it in the box. And to top it off why would I put hit sauce ketchup and serendipity sauce on the steak, she pilled a lot of it in the bag. I thought for the price it would be right, but no it's not. Sorry but will not be ordering that anymore.
The tea fries and rolls gives me life...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coke & Dr Pepper Products Medium 20oz, Buffalo Fries, 16 Tenders 4 Rolls, Fried Chicken, 8pc Mix 4 Rolls, 3pc Mix 1 Roll, 6 Tenders 1 Roll, Family Gravy
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