No Burrito Tortillas, very low customer service engagement, rice was crunchy
Atmosphere: 2
Food: 3
Service: 2
Silvia Diaz
Place was DIRTY, the trash can maxed out with the trash over flowing to the floor. Looked like there was a food fight in there. Wish I would got a pic to post it but I didn’t stick around. Never again
Sandra
Will be edited after tasting and going inside but it’s 11:08 and they are still closed…
Service: 1
Coco Reyna
From the moment you walk in the doors and floors are dirty, as they took my order I'm wondering where I'm sitting, because most of the table's were so dirty and food dropping under the tables was just a sore eye for me! So I took my order to go!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Ruslan Karpov
👍 fast line, delicious burrito, good vibes, and professional personal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Guacamole
Ryan
Burritos keep getting smaller and smaller
Sungje
Price would be decent if the portion was how it’s supposed to be however, it isn’t. I went when it wasn’t busy at all yet the workers weren’t very attentive to the customers. Barely a scoop of rice and beans, and a laughable half scoop of chicken. Y’all gotta step it up.
Update: Just ate and a few of the chicken pieces were disgusting and tasted old. 🤦🏻♂️
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Bowl
Christen Kelling
We went here a few days ago around 8pm and the restaurant and bathroom were filthy. From what I could tell the kitchen was also not very clean. Workers were handling customers' credit cards and wiping off counters in the same gloves they used to prepare other customer's food. They were out of black beans, shredded cheese, and sour cream and probably should have just closed early given how things were going!
Just parking is not enough. Food is fresh and good quantity .
Atmosphere: 5
Food: 5
Service: 5
Lori Morse-Jallo
Service is usually good, but there has been a time or two not much care was given to my order.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
Lalima Srivastava
Chipotle bowl’s taste was not same as other Chipotle branch
Atmosphere: 5
Food: 3
Service: 5
Tys World
Everytime I order here they get my order wrong. They need some structure. Never ordering here again👎
Atmosphere: 1
Food: 1
Service: 1
Cammy S
If I’m leaving a one star review somewhere, it has to be because the experience was atrocious. Well, that is exactly how I would’ve described my visit this evening.
I walk in five minutes after my pick up time for my mobile order. The food was not on the pick up stand. I asked the cashier (who, might I add, I couldn’t hear over the blaring, explicit rap music coming from the kitchen) if they had my order. He says that they already made it, and it should be on the shelf which it wasn’t.
He then asked the employee working the line if he had made it. The employee said he did, but since it wasn’t there, they started to make my order again. Instead of printing a ticket of my order or asking me, the employee working the line decided to make it by memory.
He got towards the end and put the wrong ingredients on each burrito. I yelled out that he put the wrong ingredients on the burrito and he seemed annoyed at the fact that I was saying anything at all. He then said “Well do you want me to remake it?” Uhhhh, yes I do! I paid close to $35 for these 2 burritos.
So for a third time they remake my food, which this time it was slopped together quickly and with no care. They slammed it in a bag and sent it to me across the counter to me without a thank you or a I’m sorry.
I’m not sure what happened to this location, but it was never this bad until recently. I had a similar experience last time I visited a couple weeks ago and chalked it up to just being the staff at the time.
Mark my words, I will never step foot in this location again after how I was treated as a customer tonight. The people working here need a serious lesson in customer service.
Great place to eat, not enough room or parking during lunch rush.
Parking: If you go during lunch, be prepared to wait in line. Crazy line and parking is awful. Good luck!!!!!!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Guacamole, Chips & Guacamole, Chips
Portions is crappy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
No Burrito Tortillas, very low customer service engagement, rice was crunchy
Atmosphere: 2
Food: 3
Service: 2
Place was DIRTY, the trash can maxed out with the trash over flowing to the floor. Looked like there was a food fight in there. Wish I would got a pic to post it but I didn’t stick around. Never again
Will be edited after tasting and going inside but it’s 11:08 and they are still closed…
Service: 1
From the moment you walk in the doors and floors are dirty, as they took my order I'm wondering where I'm sitting, because most of the table's were so dirty and food dropping under the tables was just a sore eye for me! So I took my order to go!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
👍 fast line, delicious burrito, good vibes, and professional personal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Guacamole
Burritos keep getting smaller and smaller
Price would be decent if the portion was how it’s supposed to be however, it isn’t. I went when it wasn’t busy at all yet the workers weren’t very attentive to the customers. Barely a scoop of rice and beans, and a laughable half scoop of chicken. Y’all gotta step it up.
Update: Just ate and a few of the chicken pieces were disgusting and tasted old. 🤦🏻♂️
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Bowl
We went here a few days ago around 8pm and the restaurant and bathroom were filthy. From what I could tell the kitchen was also not very clean. Workers were handling customers' credit cards and wiping off counters in the same gloves they used to prepare other customer's food. They were out of black beans, shredded cheese, and sour cream and probably should have just closed early given how things were going!
Restaurantji Recommends
Just parking is not enough. Food is fresh and good quantity .
Atmosphere: 5
Food: 5
Service: 5
Service is usually good, but there has been a time or two not much care was given to my order.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
Chipotle bowl’s taste was not same as other Chipotle branch
Atmosphere: 5
Food: 3
Service: 5
Everytime I order here they get my order wrong. They need some structure. Never ordering here again👎
Atmosphere: 1
Food: 1
Service: 1
If I’m leaving a one star review somewhere, it has to be because the experience was atrocious. Well, that is exactly how I would’ve described my visit this evening.
I walk in five minutes after my pick up time for my mobile order. The food was not on the pick up stand. I asked the cashier (who, might I add, I couldn’t hear over the blaring, explicit rap music coming from the kitchen) if they had my order. He says that they already made it, and it should be on the shelf which it wasn’t.
He then asked the employee working the line if he had made it. The employee said he did, but since it wasn’t there, they started to make my order again. Instead of printing a ticket of my order or asking me, the employee working the line decided to make it by memory.
He got towards the end and put the wrong ingredients on each burrito. I yelled out that he put the wrong ingredients on the burrito and he seemed annoyed at the fact that I was saying anything at all. He then said “Well do you want me to remake it?” Uhhhh, yes I do! I paid close to $35 for these 2 burritos.
So for a third time they remake my food, which this time it was slopped together quickly and with no care. They slammed it in a bag and sent it to me across the counter to me without a thank you or a I’m sorry.
I’m not sure what happened to this location, but it was never this bad until recently. I had a similar experience last time I visited a couple weeks ago and chalked it up to just being the staff at the time.
Mark my words, I will never step foot in this location again after how I was treated as a customer tonight. The people working here need a serious lesson in customer service.
Atmosphere: 1
Food: 1
Service: 1
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