Dairy Queen
4021 N 19th St, Waco
(254) 754-1138
Recent Reviews
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30 min wait, but when I pulled up I thought they were closed that’s how dead it was…. Make it make sense….tell them it’s been 30 minutes they’re arguing in the back cussing tb “it already went out” which is crazy when I was the first person here…? If it was gone already I would be gone too duh??????
Atmosphere: 1
Service: 1
Welcoming and clean
Atmosphere: 5
Food: 5
Service: 5
They forgot to put whip cream on our Sunday's an then forgot to give us our change an they were not very busy.
Atmosphere: 3
Food: 4
Service: 3
Delicious ice cream sundae. Free Dilly Bar when you complete the survey from the receipt.
Atmosphere: 4
Food: 4
Service: 4
Stopped here from out of town. Really liked them having the old school look on the outside but nice and clean on the inside. Food was good and fresh and staff working were both very nice and friendly.
Location has improved over the years with better service but still long wait times. Oreo blizzard came out pretty well and the old style of the restaurant is nice.
Atmosphere: 5
Food: 5
Service: 3
I LOVE YOUR REAPER TACOS THAT SHOULD BE PERMANENTLY ON THE MENU...I WOULD EAT THERE MORE OFTEN.THE BURGERS ARE GOOD AS WELL.
Food: 5
Night shift from 7pm-closing is Bad customer service,horrible attitudes as well.
Gave us unclear instructions on “pulling around” as we pulled back around gave us our things and told us “next time we say pull around that means park” and slams window on my face. Next time I will say something in person to their face if they gotta issue and doesn’t like their job to be giving people very ugly attitudes under a mask as well is diabolical.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Choco Brownie Extreme Blizzard Treat
Came at 9:15pm and they said the kitchen was closed already. 45 minutes earlier than the restaurant closed. Seems unfair
Service: 1
I ordered a burger and chili cheese fries ,they got the burger completely wrong and the chili cheese fries seemed like they been sittin there for hours ..horrible on everything ..don’t go here if u don’t expect bs food service ..the chili cheese fries
We’re as hard as a card board box do not go there
Restaurantji Recommends
If you make a mistake on my order and I ask you to correct it, DON'T get an attitude with me. Or try to give me some kind of guilt trip for asking you to correct it. Unless you wanna pay for my order. I won't be stopping here again. I had stopped a time back, before the front of the restaurant got bull dozed by a vehicle. But giving it a second chance, a young Black man, who appeared to be the manager, gave me exceptional service and changed my mind and I started coming back. After today, 10.25.2024 at 4:30pm, I'll be sure to take my business a little further down the road. Going above and beyond speaks volumes of who you are and the service you give. It wasn't given and being kind and courteous to you, there's no excuse.
Atmosphere: 3
Food: 4
Service: 1
The employees are always friendly and smiling! Place is always clean and food is always good!
Atmosphere: 5
Food: 5
Service: 5
Called in 4 burgers, handed the bag and told thank you. I could’ve walked out without paying, they then had trouble charging me. I located a Coworker outside in a meeting with another gentleman and asked if he worked there? He said yes, I told him I could’ve gotten away with a $30 order, they need help in there!!
Atmosphere: 2
Food: 3
Service: 3
I believe that Dairy Queen is too much on the high end for fast food price wise to not have good customer service and not have your order correct. The service received was not great and they weren’t so polite in addition my blizzard size was incorrect as well. It was a watered down strawberry blizzard instead of a cheesecake. Just disappointing over all.
Atmosphere: 1
Food: 2
Service: 1
Had a great experience at this DQ. Christopher was super professional and quick with my order. That $7 meal deal is solid ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
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