Terrible experience at this location. The milk in my coffee was clearly spoiled—it had a sour taste and upset my stomach. The donuts were hard and stale like they’d been sitting out all day. Nothing was fresh. Really disappointed and won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Max
Coffee was lukewarm and water down. Plus they did not have dark night coffee. Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
S R
I don’t understand how the same exact coffee order can come out different every single time. I’m tired of seeing everyone live their best Dunkin life on tiktok but I can’t get one coffee drink to come as ordered.
Atmosphere: 2
Food: 1
Service: 2
Sandy AKA
Asked for the croissant breakfast sandwich and they didn't have any. We had to get the English muffin.
Atmosphere: 4
Food: 3
Service: 4
anisa cruz
I used to work here. & this is how they serve the donuts. Any donuts with glaze on it has gnats on them. They are extremely dirty. And extremely unprofessional and disrespectful. I wouldnt waste my money here or my time coming at all.
Atmosphere: 1
Food: 1
Service: 1
Kim Morgan
All locations in Waco are poorly managed. This is a disappointment as so many Dunkin donut locations have a great reputation. The staff is always changing, which is a reflection on the OWNER and management. I have noticed there is never a line anymore due to the inconsistency of accuracy, availability, and atmosphere. Do not recommend unless you just want throw your order and money away.
Atmosphere: 1
Food: 1
Service: 1
Rosy Madrid
I never had any issues in DD this place is horrible, no food, no sugar, the coffee was horrible, i
Atmosphere: 1
Food: 1
Service: 1
I said what I said
There was no donuts, hash browns, wraps, basically nothing. They only had small cups and got my drink terribly wrong. I asked for a caramel iced coffee WITH CREAM SUGAR AND COLD FOAM. I only got the caramel and cold foam. Where’s the sugar and cream go is it out too???
It would be really nice if when you ordered something on the app, the store had it. If you don’t have it, the app shouldn’t show it. Wasting my time.
Atmosphere: 5
Food: 4
Service: 4
Marcin Bąk
Unpleasant service and earthy, watered down coffee... Employees seemed to be working as punishment. Better to go to Dutch
Atmosphere: 1
Food: 1
Service: 1
Maddie Guercia
Usually have no issues but it’s like the last couple of times my coffee has been just not good … werid after taste not sure what going on,
Atmosphere: 3
Food: 1
Service: 2
maitica #maitica
Clearly I ordered a decaffeinated coffee and the girl had to spend until 3:00 am without being able to sleep until later, I don't drink anything with caffeine and it was the only cappuccino I had that day, and there you have me yes to be able to sleep and I get up at 6:00 am please don't do whatever happens to anyone again if it's DECAFFEINATED it's for a reason not for pleasure 😞
Atmosphere: 1
Food: 2
Service: 1
Rebecca Smith
When I walked in the smell was offensive almost of dirty bathroom and then the service was nonexistent. Waited at the counter and only person I saw working wouldn’t even make eye contact with me and kept walking past me like I wasn’t there. Never spoke or looked in my direction. I waited several minutes and finally left. I only wanted to buy a gift card and from this experience I will never go back.
they never have what i want to order! every time!
Atmosphere: 1
Food: 1
Service: 1
No mini bagels here :(
Atmosphere: 4
Food: 4
Service: 4
Terrible experience at this location. The milk in my coffee was clearly spoiled—it had a sour taste and upset my stomach. The donuts were hard and stale like they’d been sitting out all day. Nothing was fresh. Really disappointed and won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Coffee was lukewarm and water down. Plus they did not have dark night coffee. Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
I don’t understand how the same exact coffee order can come out different every single time. I’m tired of seeing everyone live their best Dunkin life on tiktok but I can’t get one coffee drink to come as ordered.
Atmosphere: 2
Food: 1
Service: 2
Asked for the croissant breakfast sandwich and they didn't have any. We had to get the English muffin.
Atmosphere: 4
Food: 3
Service: 4
I used to work here. & this is how they serve the donuts. Any donuts with glaze on it has gnats on them. They are extremely dirty. And extremely unprofessional and disrespectful. I wouldnt waste my money here or my time coming at all.
Atmosphere: 1
Food: 1
Service: 1
All locations in Waco are poorly managed. This is a disappointment as so many Dunkin donut locations have a great reputation. The staff is always changing, which is a reflection on the OWNER and management. I have noticed there is never a line anymore due to the inconsistency of accuracy, availability, and atmosphere. Do not recommend unless you just want throw your order and money away.
Atmosphere: 1
Food: 1
Service: 1
I never had any issues in DD this place is horrible, no food, no sugar, the coffee was horrible, i
Atmosphere: 1
Food: 1
Service: 1
There was no donuts, hash browns, wraps, basically nothing. They only had small cups and got my drink terribly wrong. I asked for a caramel iced coffee WITH CREAM SUGAR AND COLD FOAM. I only got the caramel and cold foam. Where’s the sugar and cream go is it out too???
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
It would be really nice if when you ordered something on the app, the store had it. If you don’t have it, the app shouldn’t show it. Wasting my time.
Atmosphere: 5
Food: 4
Service: 4
Unpleasant service and earthy, watered down coffee... Employees seemed to be working as punishment. Better to go to Dutch
Atmosphere: 1
Food: 1
Service: 1
Usually have no issues but it’s like the last couple of times my coffee has been just not good … werid after taste not sure what going on,
Atmosphere: 3
Food: 1
Service: 2
Clearly I ordered a decaffeinated coffee and the girl had to spend until 3:00 am without being able to sleep until later, I don't drink anything with caffeine and it was the only cappuccino I had that day, and there you have me yes to be able to sleep and I get up at 6:00 am please don't do whatever happens to anyone again if it's DECAFFEINATED it's for a reason not for pleasure 😞
Atmosphere: 1
Food: 2
Service: 1
When I walked in the smell was offensive almost of dirty bathroom and then the service was nonexistent. Waited at the counter and only person I saw working wouldn’t even make eye contact with me and kept walking past me like I wasn’t there. Never spoke or looked in my direction. I waited several minutes and finally left. I only wanted to buy a gift card and from this experience I will never go back.
Atmosphere: 1
Service: 1
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