They did a catering order for the band. 250 meals to go, and they rocked it! Thanks to the Freebirds crew, everyone ate well!
Dietary restrictions: They accommodated everything!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burritos
JAYLYN WARREN
Tried to redeem a free freebird offer and it was refused by management after she had told me 3 minutes prior that it will work and to redeem the offer. She claimed I have to check in at least five times to redeem the offer but nothing in the fine print says that. Poor management and customer service catfishing for business with coupons that don’t work.
Atmosphere: 1
Food: 5
Service: 1
Cindy Branson
I had not had Freebirds since 2014. Absolutely amazing and the manager and staff went above and beyond to help us with things due to my elderly disabled mother having dietary restrictions. Beyond grateful. Great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burritos, Bowls
Alyssia Ramos
Awesome service, quick and friendly! Nice portions and also gave extra scoops. Very clean and a nice chill vibe! Would come here over Chipotle! 10/10 !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
Dylan Deleon
Food was horrible and cold to touch and found 2 stands of hair in my food. When I asked the manager Laci for a refund I was denied. Do not spend your money here staff was very rude
Gracefulmender
Great everything here. Easily my favorite burrito place in McLennan county.
Atmosphere: 5
Food: 5
Service: 5
Ginger Bruyn
So it started off good then we came to the meat and my son wanted white chicken and I wanted dark chicken they gave us the same kind of chicken and told me it was dark and told him it was white. They didn't really know what they had or what kind of meat they were putting on then we get down to putting stuff on it mind you I never liked how they have 2 on one tray because they always get stuff on mine that was only suppose to go on the other one so after the meat and the guy being careless and getting spicy stuff on mine I told him I no longer wanted it because it was not what I wanted and I was not going to pay for it and not eat it since he was so careless he got mad and would not give me the BBQ sause that I requested for the other burrito for my son. This is the second time they have let me down guess I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Joshua
I’m deaf. Marquette is employee and understand what I want to order and she smile make my smile and sweet as calm. I will see her again someday. She doing awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Burrito
Ryan Willick
Was hungry for a burrito but quickly lost my appetite when I reached the counter and saw flies landing in the open food and on the counter. This was my second time visiting this location and witnessing the same thing. Additionally... the staff failed to greet me. This hasn't been my experience with other Freebirds locations. This store needs to address the issue with the flies and implement a pest management strategy to address the fly problem, keep food covered when not being served and clean regularly. Additionally, the seating area tables and floors appeared to be unclean with unclean tables and floors. This store is being poorly managed!
Atmosphere: 1
Food: 1
Service: 1
Ruth Ann “Tattoo_whore”
JAYDEN!!! If I could give 10 stars I would! The food was absolutely delicious and outstanding service from Jayden! He is the epitome of what service should be! Great job Jayden! I will return just because of this young man!
Love this Freebirds location. The food is always great. The service is always friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Sidney 3
Pretty good, no complaints, good service!!!
Atmosphere: 4
Food: 4
Service: 5
Joseph de la garza
Really good considering a major Storm hit town damaging wind flooding tornado in the area.
Atmosphere: 5
Food: 5
Service: 5
Janette C
Got a togo order today and I was very disappointed with the quality and portion of my bowl. The rice was over cooked and just mush. The sauteed pepper and onions were so few I thought they forgot to even put them in. My beans were dry and cold. Definitely not wanting to order from this place again. Maybe it was an off day I dont know... They definitely need to do better than that.
They did a catering order for the band. 250 meals to go, and they rocked it! Thanks to the Freebirds crew, everyone ate well!
Dietary restrictions: They accommodated everything!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burritos
Tried to redeem a free freebird offer and it was refused by management after she had told me 3 minutes prior that it will work and to redeem the offer. She claimed I have to check in at least five times to redeem the offer but nothing in the fine print says that. Poor management and customer service catfishing for business with coupons that don’t work.
Atmosphere: 1
Food: 5
Service: 1
I had not had Freebirds since 2014. Absolutely amazing and the manager and staff went above and beyond to help us with things due to my elderly disabled mother having dietary restrictions. Beyond grateful. Great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burritos, Bowls
Awesome service, quick and friendly! Nice portions and also gave extra scoops. Very clean and a nice chill vibe! Would come here over Chipotle! 10/10 !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
Food was horrible and cold to touch and found 2 stands of hair in my food. When I asked the manager Laci for a refund I was denied. Do not spend your money here staff was very rude
Great everything here. Easily my favorite burrito place in McLennan county.
Atmosphere: 5
Food: 5
Service: 5
So it started off good then we came to the meat and my son wanted white chicken and I wanted dark chicken they gave us the same kind of chicken and told me it was dark and told him it was white. They didn't really know what they had or what kind of meat they were putting on then we get down to putting stuff on it mind you I never liked how they have 2 on one tray because they always get stuff on mine that was only suppose to go on the other one so after the meat and the guy being careless and getting spicy stuff on mine I told him I no longer wanted it because it was not what I wanted and I was not going to pay for it and not eat it since he was so careless he got mad and would not give me the BBQ sause that I requested for the other burrito for my son. This is the second time they have let me down guess I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
I’m deaf. Marquette is employee and understand what I want to order and she smile make my smile and sweet as calm. I will see her again someday. She doing awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Burrito
Was hungry for a burrito but quickly lost my appetite when I reached the counter and saw flies landing in the open food and on the counter. This was my second time visiting this location and witnessing the same thing. Additionally... the staff failed to greet me. This hasn't been my experience with other Freebirds locations. This store needs to address the issue with the flies and implement a pest management strategy to address the fly problem, keep food covered when not being served and clean regularly. Additionally, the seating area tables and floors appeared to be unclean with unclean tables and floors. This store is being poorly managed!
Atmosphere: 1
Food: 1
Service: 1
JAYDEN!!! If I could give 10 stars I would! The food was absolutely delicious and outstanding service from Jayden! He is the epitome of what service should be! Great job Jayden! I will return just because of this young man!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Queso, Guacamole, Nachos, Tacos, Burritos, Bowls
Restaurantji Recommends
Food is delicious! Enjoyed it.
Dietary restrictions: Carb conscious
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Guacamole, Salad, Bowls
Love this Freebirds location. The food is always great. The service is always friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Pretty good, no complaints, good service!!!
Atmosphere: 4
Food: 4
Service: 5
Really good considering a major Storm hit town damaging wind flooding tornado in the area.
Atmosphere: 5
Food: 5
Service: 5
Got a togo order today and I was very disappointed with the quality and portion of my bowl. The rice was over cooked and just mush. The sauteed pepper and onions were so few I thought they forgot to even put them in. My beans were dry and cold. Definitely not wanting to order from this place again. Maybe it was an off day I dont know... They definitely need to do better than that.
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