There are dozens of better options for burritos or bowls in the area. Undercooked meat. Food poisoning warning! I confronted them about the meat and they said it was cooked to 165… laughable. Maybe they touch the grill with them temp reader and not the internal meat. I will say 50% of the steak in my bowl was safe to eat. 50% was not. They gave me a hard time when I brought them my plate showing the meat and said “we can’t control your preferences how you like your meat”. Pretty sure if it’s cooked to safe (135-165) I wouldn’t be writing this post. Pretty reasonable standards if you ask me.
SeRae Smith
Brandy and Bethany made our visit amazing. They have the best attitude and laughed with us. Thanks ladies for making our dinner the best
Nakota Neville
New girl working that just kept talking about how bad she was at making the burritos, and had to tell her a chip’s and queso 3 times.
Jayden Rodriguez
There’s this guy that’s named Jayden that works there. He’s very nice and works pretty fast. Will come again
dommi gutierrez
Love coming to this restaurant. Everyone is so nice and Laci goes above and beyond every visit.
Cindy Palmer
Someone please explain how I was able to spend $81 for 4 people to eat here.... and then after that shock... please explain why my food and my husband's food was crunching... we didn't order chips. There was hard pieces of i dont know what with every bite I took... now I see why they closed all locations close to where I live. So after I almost threw up whatever that crunchy crap was and spending $81 on 3 burritos and 1 bowl, we threw the food away. Waste. Waste of food and money. Never again. Ha! On the bottom it asks which food from here i recommend for future customers. I recommend eating .... anywhere else! $20 per person... for a mystery crunch to donate to the trash. You're welcome for my recommendation
Eardie Curry
They did a catering order for the band. 250 meals to go, and they rocked it! Thanks to the Freebirds crew, everyone ate well!
Dietary restrictions: They accommodated everything!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burritos
JAYLYN WARREN
Tried to redeem a free freebird offer and it was refused by management after she had told me 3 minutes prior that it will work and to redeem the offer. She claimed I have to check in at least five times to redeem the offer but nothing in the fine print says that. Poor management and customer service catfishing for business with coupons that don’t work.
Atmosphere: 1
Food: 5
Service: 1
Cindy Branson
I had not had Freebirds since 2014. Absolutely amazing and the manager and staff went above and beyond to help us with things due to my elderly disabled mother having dietary restrictions. Beyond grateful. Great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burritos, Bowls
Alyssia Ramos
Awesome service, quick and friendly! Nice portions and also gave extra scoops. Very clean and a nice chill vibe! Would come here over Chipotle! 10/10 !!!!!!
Food was horrible and cold to touch and found 2 stands of hair in my food. When I asked the manager Laci for a refund I was denied. Do not spend your money here staff was very rude
Gracefulmender
Great everything here. Easily my favorite burrito place in McLennan county.
Atmosphere: 5
Food: 5
Service: 5
Ginger Bruyn
So it started off good then we came to the meat and my son wanted white chicken and I wanted dark chicken they gave us the same kind of chicken and told me it was dark and told him it was white. They didn't really know what they had or what kind of meat they were putting on then we get down to putting stuff on it mind you I never liked how they have 2 on one tray because they always get stuff on mine that was only suppose to go on the other one so after the meat and the guy being careless and getting spicy stuff on mine I told him I no longer wanted it because it was not what I wanted and I was not going to pay for it and not eat it since he was so careless he got mad and would not give me the BBQ sause that I requested for the other burrito for my son. This is the second time they have let me down guess I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Joshua
I’m deaf. Marquette is employee and understand what I want to order and she smile make my smile and sweet as calm. I will see her again someday. She doing awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Burrito
Ryan Willick
Was hungry for a burrito but quickly lost my appetite when I reached the counter and saw flies landing in the open food and on the counter. This was my second time visiting this location and witnessing the same thing. Additionally... the staff failed to greet me. This hasn't been my experience with other Freebirds locations. This store needs to address the issue with the flies and implement a pest management strategy to address the fly problem, keep food covered when not being served and clean regularly. Additionally, the seating area tables and floors appeared to be unclean with unclean tables and floors. This store is being poorly managed!
There are dozens of better options for burritos or bowls in the area. Undercooked meat. Food poisoning warning! I confronted them about the meat and they said it was cooked to 165… laughable. Maybe they touch the grill with them temp reader and not the internal meat. I will say 50% of the steak in my bowl was safe to eat. 50% was not. They gave me a hard time when I brought them my plate showing the meat and said “we can’t control your preferences how you like your meat”. Pretty sure if it’s cooked to safe (135-165) I wouldn’t be writing this post. Pretty reasonable standards if you ask me.
Brandy and Bethany made our visit amazing. They have the best attitude and laughed with us. Thanks ladies for making our dinner the best
New girl working that just kept talking about how bad she was at making the burritos, and had to tell her a chip’s and queso 3 times.
There’s this guy that’s named Jayden that works there. He’s very nice and works pretty fast. Will come again
Love coming to this restaurant. Everyone is so nice and Laci goes above and beyond every visit.
Someone please explain how I was able to spend $81 for 4 people to eat here.... and then after that shock... please explain why my food and my husband's food was crunching... we didn't order chips. There was hard pieces of i dont know what with every bite I took... now I see why they closed all locations close to where I live. So after I almost threw up whatever that crunchy crap was and spending $81 on 3 burritos and 1 bowl, we threw the food away. Waste. Waste of food and money. Never again. Ha! On the bottom it asks which food from here i recommend for future customers. I recommend eating .... anywhere else! $20 per person... for a mystery crunch to donate to the trash. You're welcome for my recommendation
They did a catering order for the band. 250 meals to go, and they rocked it! Thanks to the Freebirds crew, everyone ate well!
Dietary restrictions: They accommodated everything!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burritos
Tried to redeem a free freebird offer and it was refused by management after she had told me 3 minutes prior that it will work and to redeem the offer. She claimed I have to check in at least five times to redeem the offer but nothing in the fine print says that. Poor management and customer service catfishing for business with coupons that don’t work.
Atmosphere: 1
Food: 5
Service: 1
I had not had Freebirds since 2014. Absolutely amazing and the manager and staff went above and beyond to help us with things due to my elderly disabled mother having dietary restrictions. Beyond grateful. Great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burritos, Bowls
Awesome service, quick and friendly! Nice portions and also gave extra scoops. Very clean and a nice chill vibe! Would come here over Chipotle! 10/10 !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
Restaurantji Recommends
Food was horrible and cold to touch and found 2 stands of hair in my food. When I asked the manager Laci for a refund I was denied. Do not spend your money here staff was very rude
Great everything here. Easily my favorite burrito place in McLennan county.
Atmosphere: 5
Food: 5
Service: 5
So it started off good then we came to the meat and my son wanted white chicken and I wanted dark chicken they gave us the same kind of chicken and told me it was dark and told him it was white. They didn't really know what they had or what kind of meat they were putting on then we get down to putting stuff on it mind you I never liked how they have 2 on one tray because they always get stuff on mine that was only suppose to go on the other one so after the meat and the guy being careless and getting spicy stuff on mine I told him I no longer wanted it because it was not what I wanted and I was not going to pay for it and not eat it since he was so careless he got mad and would not give me the BBQ sause that I requested for the other burrito for my son. This is the second time they have let me down guess I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
I’m deaf. Marquette is employee and understand what I want to order and she smile make my smile and sweet as calm. I will see her again someday. She doing awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Burrito
Was hungry for a burrito but quickly lost my appetite when I reached the counter and saw flies landing in the open food and on the counter. This was my second time visiting this location and witnessing the same thing. Additionally... the staff failed to greet me. This hasn't been my experience with other Freebirds locations. This store needs to address the issue with the flies and implement a pest management strategy to address the fly problem, keep food covered when not being served and clean regularly. Additionally, the seating area tables and floors appeared to be unclean with unclean tables and floors. This store is being poorly managed!
Atmosphere: 1
Food: 1
Service: 1
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