I went to this place the service was amazing nice people my cousin actually works there and she is the best employee you will ever see?Kid-friendliness: Every kids loves ice cream and also they are really friendly with the kids and the kids actually like their service there.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Specialties Mangonada Loca, Corn in a Cup, 12 Oz Corn in a Cup, Cookies & Cream
Adrianna Villanueva
If I can give it no stars I would. Walked in and the girls working just give us all the death stare, no one greets you no one smiles, they look miserable. Then when I got the crazy watermelon drink she dipped in chamoy leaving it dripping all on the side doesn’t bother wiping it off so when I go to grab it had chamoy all over my hands, there was no candy as shown in picture. Then when cashing out she’s tapping her nails as if she’s in a rush nobody wasn’t even in line. And honestly the worst place I’ve ever been. Stop hiring ppl with poor customer service.
erica S
Extremely poor experience. Walked in and given a very cold greeting. Went to look at what flavors they had and was asked rudely " what do you want...". Took my daughter to the bathroom and one of the employees told another employee to come out and help because " there were too many white people". Seriously? If this was in the summer and my skin would have been significantly darker, they would have been speaking Spanish to me and my experience would have been completely different. I know because it has happened to me my entire life due to me being mixed. I don't believe in treating someone poorly solely based on skin color.
Atmosphere: 1
Food: 1
Service: 1
Marlen Galicia
The truth is that the day I rode the bike it was very dirty, they are very disorganized and the employees who serve do not wear gloves, their nails are very long and so they put their hands in the fresh water and in the food.
Alexis Aleen
Great ice cream, wide variety of snacks like elotes/esquites, dorilocos etc. Very reasonable prices as well.
Atmosphere: 5
Food: 5
Service: 5
Juan Medina
Hours are either outdated, or they decided to close the door to customers early. However, I'm pretty sure that the hours are outdated since on Google it does say the correct time. However, whenever I do visit later during the day the workers seem very unwelcoming and bothered. Giving them benefit of the doubt, its late and I get you're tired. Otherwise the ice-cream and drinks are wonderful.
Atmosphere: 2
Food: 5
Service: 2
Lazy M91
I bought some nachos, and they were stale, tasted like they had expired already. Ice cream was bomb, though.
Food: 2
Daniel Corral
Very bad service, the place is very dirty, the coolers are dirty, the bathroom is out of order!
Atmosphere: 1
Food: 3
Service: 1
Bob Morrison
Very authentic Mexican ice cream flavors, drinks, and specialty foods. It made me homesick for Mexico City, where we lived.
Atmosphere: 4
Food: 4
Service: 4
Nhật Khánh
Needs to update business hour. They say they close at 9:30 but never update the time on website.How about being considerate for your customers driving in this cold weather to give you business and end up being turned away. So disrespectful and inconsiderate.
Great place to taste a good Mexican ice cream, give it a try.
Atmosphere: 5
Food: 5
Service: 5
E Mal
Attempted to go later at night around 9:20 since they said it closed at 10. However when we got there, the worker said they couldn’t help us because they were closed. I mentioned that online and on the door it says they close at 10, but she said that’s a question I needed to ask the owner because he told them to close at 9:30. If you are updating your hours whether it be during winter etc. update the hours online and on the door, so that people aren’t wasting their time. This isn’t the first bad experience I’ve had at this location, the service and quality has been deteriorating.
Service: 1
nancy salicrup
Our favorite ice-cream shop in town! We love their Mexican-style ice-cream, all the fun flavors! Their mangonadas are also on point! So good and affordable!
Tracy Reid - Mathis
This is one of our must haves whenever we are in Waco! The ice cream is wonderful, creamy and very fresh! The tres leches flavor is my favorite. I keep saying I am going to try something else but I never do. My granddaughter loves the chocolate and it's nice that they also carry Blue Bell for the not so adventurous! Very kid friendly and the staff is always so nice and patient! They will let you taste, so you can try before committing to a whole scoop!
I went to this place the service was amazing nice people my cousin actually works there and she is the best employee you will ever see?Kid-friendliness: Every kids loves ice cream and also they are really friendly with the kids and the kids actually like their service there.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Specialties Mangonada Loca, Corn in a Cup, 12 Oz Corn in a Cup, Cookies & Cream
If I can give it no stars I would. Walked in and the girls working just give us all the death stare, no one greets you no one smiles, they look miserable. Then when I got the crazy watermelon drink she dipped in chamoy leaving it dripping all on the side doesn’t bother wiping it off so when I go to grab it had chamoy all over my hands, there was no candy as shown in picture. Then when cashing out she’s tapping her nails as if she’s in a rush nobody wasn’t even in line. And honestly the worst place I’ve ever been. Stop hiring ppl with poor customer service.
Extremely poor experience. Walked in and given a very cold greeting. Went to look at what flavors they had and was asked rudely " what do you want...". Took my daughter to the bathroom and one of the employees told another employee to come out and help because " there were too many white people". Seriously? If this was in the summer and my skin would have been significantly darker, they would have been speaking Spanish to me and my experience would have been completely different. I know because it has happened to me my entire life due to me being mixed. I don't believe in treating someone poorly solely based on skin color.
Atmosphere: 1
Food: 1
Service: 1
The truth is that the day I rode the bike it was very dirty, they are very disorganized and the employees who serve do not wear gloves, their nails are very long and so they put their hands in the fresh water and in the food.
Great ice cream, wide variety of snacks like elotes/esquites, dorilocos etc. Very reasonable prices as well.
Atmosphere: 5
Food: 5
Service: 5
Hours are either outdated, or they decided to close the door to customers early. However, I'm pretty sure that the hours are outdated since on Google it does say the correct time. However, whenever I do visit later during the day the workers seem very unwelcoming and bothered. Giving them benefit of the doubt, its late and I get you're tired. Otherwise the ice-cream and drinks are wonderful.
Atmosphere: 2
Food: 5
Service: 2
I bought some nachos, and they were stale, tasted like they had expired already. Ice cream was bomb, though.
Food: 2
Very bad service, the place is very dirty, the coolers are dirty, the bathroom is out of order!
Atmosphere: 1
Food: 3
Service: 1
Very authentic Mexican ice cream flavors, drinks, and specialty foods. It made me homesick for Mexico City, where we lived.
Atmosphere: 4
Food: 4
Service: 4
Needs to update business hour. They say they close at 9:30 but never update the time on website.How about being considerate for your customers driving in this cold weather to give you business and end up being turned away. So disrespectful and inconsiderate.
Service: 1
Restaurantji Recommends
Great service and delicious desserts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn in a Cup
Great place to taste a good Mexican ice cream, give it a try.
Atmosphere: 5
Food: 5
Service: 5
Attempted to go later at night around 9:20 since they said it closed at 10. However when we got there, the worker said they couldn’t help us because they were closed. I mentioned that online and on the door it says they close at 10, but she said that’s a question I needed to ask the owner because he told them to close at 9:30. If you are updating your hours whether it be during winter etc. update the hours online and on the door, so that people aren’t wasting their time. This isn’t the first bad experience I’ve had at this location, the service and quality has been deteriorating.
Service: 1
Our favorite ice-cream shop in town! We love their Mexican-style ice-cream, all the fun flavors! Their mangonadas are also on point! So good and affordable!
This is one of our must haves whenever we are in Waco! The ice cream is wonderful, creamy and very fresh! The tres leches flavor is my favorite. I keep saying I am going to try something else but I never do. My granddaughter loves the chocolate and it's nice that they also carry Blue Bell for the not so adventurous! Very kid friendly and the staff is always so nice and patient! They will let you taste, so you can try before committing to a whole scoop!