Jimmy John's
824 Hewitt Dr Ste. 100, Waco
(254) 666-1900
Recent Reviews
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4 out of the last 4 times I've been they've made my to go sandwhich wrong. I only end up finding out when I get home. Most of the time Jimmy John's are good. This place has been terrible recently.
I've tried giving feedback via their system in the past.
Atmosphere: 5
Food: 1
Service: 1
I hate to add a not so nice review, but here it is. I went here yesterday and they’ve always been so good, but unfortunately yesterday my food was very subpar. I ordered the lulu and the bacon was white and the turkey was pork pink. I was concerned about it so unfortunately I didn’t eat it and paid for something I literally threw in the trash. The staff were so sweet and nice when talking to me. They deserve to be praised for their service and communication.
Atmosphere: 5
Food: 1
Service: 5
How hard is it to make a sandwich with turkey and cheese on it?!!!! I asked for turkey and cheese and you threw the whole garden at it
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
19.10 11/2/24 rude help staff. Not coming back ever
Atmosphere: 1
Service: 1
Used to be a good JJ's when Larry was running the show. Now all the employees are incompetent and lazy.
Atmosphere: 3
Food: 4
Service: 1
Great for gluten free low carb options
Dietary restrictions: Lots of healthy selections
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Subs
Pre-ordered online and waited 20 min in the drive through. There were only 2 cars in front of me. Each only had 2 sandwiches and it still took 20 mins. They actually tried to give my order to the car in front of me. When I asked about the Freaky Fast they advertised, I was told that there were only 2 employees working. 4 sandwich's=20 mins(?)Nothing fast about this visit!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Freaky Fast Delivery!! Zach K. was so friendly and followed the delivery instructions perfectly!! He deserves all of the awards and a raise! Keep up the great work!!! -Nursing staff thanks you!!!
Food: 5
Service: 5
Recommended dishes: Sandwich, Jalapeño Chips
You have to take their sandwich how they make it
Atmosphere: 5
Food: 2
Service: 5
Good Jimmy John's location.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Today I thought I would treat myself on lunch. I ordered a beach club with extra avocado, extra mayo and no tomato or cheese. The sandwich was prepared exactly the way the menu describes it instead of the way I ordered it. Just got back to work with it and now I have what is for me an expensive lunch that I can't eat. I am lactose intolerant to the point where I can't eat something if dairy has touched it. Very disappointed and frankly pretty hungry until I can leave for home in 6 hours. Please do better.
Atmosphere: 5
Food: 1
Service: 1
Amazing customer service!!! The sandwich artist was so sweet and made the sandwich exactly as my daughter wanted and even cut it in half for her!! I am thoroughly impressed and my daughter loved her sandwich!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service!!! The sandwich artist was so sweet and made the sandwich exactly as my daughter wanted and even cut it in half for her!! I am thoroughly impressed and my daughter loved her sandwich!! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Great staff and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
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