Deserves 6 stars! Great creamy and rich custard and even better service! Renell (a manager?) was super helpful and gave us a few samples. We will be back in 2 days on our way back to Dallas!
Cris Castro
I got an old fashion banana split with shortcake. It was delicious. Shout out to the purple haired girl. She was so nice and amazing! Thank you!
Cynquavia Mays
I enjoy this place but it was disheartening to be sitting here enjoying tacos and ice cream and my daughter peed her pants because you guys didn’t have a Publix bathroom .
Evelyn C.
When we got there close to closing time, all they had left was butter pecan.
G J
SO FREAKING AMAZING I LOVE THIS PLACE SO MUCH!!!! Drove from Houston because I loved my first time here so much!!!! 10/10 would marry Katie is she asked me to
Elliott Wellman
Yummy yummy custard. A Waco classic.
Rebecca “Becky” Windom
Waited for 45 mins just for them to make our order wrong.
Sergio Chapa
⭐️⭐️⭐️⭐️⭐️ Katie’s Frozen Custard is hands down the best spot for a sweet treat! The custard is unbelievably creamy, rich, and always hits the spot. They have a great variety of flavors and toppings, and everything tastes fresh and homemade.
The staff is always friendly and quick, making it a fun and easy stop whether you’re grabbing something after dinner or cooling off on a hot Texas evening. The portions are generous, the prices are fair, and the quality is unbeatable.
Katie’s has that classic, nostalgic charm that makes it more than just dessert—it’s an experience. If you’re in the area, do yourself a favor and stop by. One taste and you’ll see why it’s a local favorite!
Andrew Smith
Always good. Lines go decently quick for the service they are providing. Classic sweet treats
myesha mccants
That butter pecan ice cream on a comb was very good and it had plenty of pecans in it. The only thing I didn’t like was I had to wait 30 to 40 minutes to get the ice cream.
DELICIOUS! Our group of 6 ate every bite. Very flavorful and we will definitely be back next time we’re in Waco!!!
Maria Vadan
I’ve never written a review before, but my experience at Katie’s Custard in Waco was frustrating enough that I felt like I needed to speak up.
First off, we had to wait over three minutes in the scorching Texas heat after ringing the bell for outdoor service—meanwhile, the staff prioritized the drive-thru. I understand drive-thru times matter, but customers standing outside shouldn’t be ignored.
Then there’s the pricing, which is way off from what’s listed online. The online menu is much cheaper, and it hasn’t been updated, which feels really misleading. On top of that, the portions were tiny—shockingly small for the price. If I had known how small they were, I wouldn’t have ordered.
My boyfriend ordered a sundae and asked for a medium but got a small instead. The woman at the register kept asking if he wanted liquid fudge and whipped cream—never disclosing that those were an extra $2. He assumed they were just clarifying what came with the sundae. His total went from $9 to $11 for a small. Mine was nearly $8 for a small as well.
We ended up paying almost $18 total for two tiny desserts, and honestly, it was just not worth it. This place price gouges like crazy, and the lack of transparency was the most frustrating part. It felt like they were just trying to upsell without being honest about it.
I won’t be back. There are better dessert spots in Waco that actually give you fair portions and honest service.
I’d give it 0 stars if I could. Even Andy’s is cheaper than this and you get twice the amount. Didn’t even get our order right. Wish we could get refunded.
Adam Beheler
Fast, Delicious and convenient
Nick Beiermann
It was great! Highly recommend, staff is quick and friendly. Ice cream was tasty.
Nick Garza
Best place in town to get a cold sweet treat. Very inexpensive and delicious. I will drive there instead of getting ice cream it's so good.
Deserves 6 stars! Great creamy and rich custard and even better service! Renell (a manager?) was super helpful and gave us a few samples. We will be back in 2 days on our way back to Dallas!
I got an old fashion banana split with shortcake. It was delicious. Shout out to the purple haired girl. She was so nice and amazing! Thank you!
I enjoy this place but it was disheartening to be sitting here enjoying tacos and ice cream and my daughter peed her pants because you guys didn’t have a Publix bathroom .
When we got there close to closing time, all they had left was butter pecan.
SO FREAKING AMAZING I LOVE THIS PLACE SO MUCH!!!! Drove from Houston because I loved my first time here so much!!!! 10/10 would marry Katie is she asked me to
Yummy yummy custard. A Waco classic.
Waited for 45 mins just for them to make our order wrong.
⭐️⭐️⭐️⭐️⭐️
Katie’s Frozen Custard is hands down the best spot for a sweet treat! The custard is unbelievably creamy, rich, and always hits the spot. They have a great variety of flavors and toppings, and everything tastes fresh and homemade.
The staff is always friendly and quick, making it a fun and easy stop whether you’re grabbing something after dinner or cooling off on a hot Texas evening. The portions are generous, the prices are fair, and the quality is unbeatable.
Katie’s has that classic, nostalgic charm that makes it more than just dessert—it’s an experience. If you’re in the area, do yourself a favor and stop by. One taste and you’ll see why it’s a local favorite!
Always good. Lines go decently quick for the service they are providing. Classic sweet treats
That butter pecan ice cream on a comb was very good and it had plenty of pecans in it. The only thing I didn’t like was I had to wait 30 to 40 minutes to get the ice cream.
Restaurantji Recommends
DELICIOUS! Our group of 6 ate every bite. Very flavorful and we will definitely be back next time we’re in Waco!!!
I’ve never written a review before, but my experience at Katie’s Custard in Waco was frustrating enough that I felt like I needed to speak up.
First off, we had to wait over three minutes in the scorching Texas heat after ringing the bell for outdoor service—meanwhile, the staff prioritized the drive-thru. I understand drive-thru times matter, but customers standing outside shouldn’t be ignored.
Then there’s the pricing, which is way off from what’s listed online. The online menu is much cheaper, and it hasn’t been updated, which feels really misleading. On top of that, the portions were tiny—shockingly small for the price. If I had known how small they were, I wouldn’t have ordered.
My boyfriend ordered a sundae and asked for a medium but got a small instead. The woman at the register kept asking if he wanted liquid fudge and whipped cream—never disclosing that those were an extra $2. He assumed they were just clarifying what came with the sundae. His total went from $9 to $11 for a small. Mine was nearly $8 for a small as well.
We ended up paying almost $18 total for two tiny desserts, and honestly, it was just not worth it. This place price gouges like crazy, and the lack of transparency was the most frustrating part. It felt like they were just trying to upsell without being honest about it.
I won’t be back. There are better dessert spots in Waco that actually give you fair portions and honest service.
I’d give it 0 stars if I could. Even Andy’s is cheaper than this and you get twice the amount. Didn’t even get our order right. Wish we could get refunded.
Fast, Delicious and convenient
It was great! Highly recommend, staff is quick and friendly. Ice cream was tasty.
Best place in town to get a cold sweet treat. Very inexpensive and delicious. I will drive there instead of getting ice cream it's so good.
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