I sat for 30 minutes in drive thru to not receive any food. There were 3 other cars waiting just as long and longer than I. Time was 8:15 when I arrived on Saturday 10/19. I left and got Popeyes for dinner. Enjoy my free money.
Atmosphere: 1
Food: 1
Service: 1
Tarrah Bailey
Dont waste your time people who work there are rude afll
Atmosphere: 1
Service: 1
Matthew Nelson
When I entered the establishment a gentleman shouted at me that I had to use the self ordering kiosk. Fine I used it but I had to pay with cash. When I completed my and the machine asked me to pay at the counter. A young woman very rudely asked me why I couldn't pay on the kiosk. I explained cash. And she said not another word to me. Get it together folks. Staff seems hostile about all guests using the kiosks.
Atmosphere: 5
Food: 5
Service: 1
April Allison
This place is so dirt.You can see handprints on the door from last year
Atmosphere: 1
Food: 2
Service: 1
Tina Garibay
We came in at 4:30 ordered good and it's now 5:30 and still haven't got food
Atmosphere: 1
Food: 1
Service: 1
Shanna W
So I haven't ate here in quite some time I told my mom to stop bc we were pressed for time and there was nobody in drive thru or parking lot. Lady thru speaker didn't sound happy put a damper on the mood, after correcting her twice with order we pull to window I pay, mind u nobody is here she asked us to pull up and she'd bring it out to me this was at 11:03 here we set at 11:27. Someone finally pulls in the drive thru behind us as we r waiting he pulls over to waiting parking spot for curb side she then ten minutes later walks past us takes him his food so I walk in and there are two women standing in line that was there for eating in and still haven't received their food and they are upset talking bout what a attitude this women has and how they been waiting still no customers but the three of us. I waited a total of 33 minutes sitting in car with one other vehicle that was after me thru drive thru and he got their food before us. Not happy about it and hungry and not happy is not okay won't be going back jus do to the rude and long service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Chicken Sandwich
Brent Fleming
Arrived at the drive thru and was promptly greeted, asked for just a moment as I was gathering our order. A few seconds later another voice greets me, I ask for just a second as we decide. A few seconds later yet another voice asks "Can I help you decide?" I advise we're almost ready, just need a second. She replies "Well we're on a timer so you need to hurry!!"
All of this was within less than 45 seconds at max. Once I placed my order she proceeded to ask 3+ questions about rounding up, donating, helping, etc. If they're in that big of a hurry and can't allow patrons a literal minute to place their order we don't have time to hear 3 options to donate.
Once I arrived at the window and the lady was extremely rude and demanded my card and practically threw my order at me.
I don't care what kind of timer you're on; I'm a paying customer, you will wait as long as I choose and do so happily as you're still getting paid!! Don't rush me or tell me to hurry up because you're on a timer.
Food: 3
Service: 1
Darius Jackson
Slow down by….
Rakshasa89
Extremely rude drive thru service, I pull up to place my order, the manager tells me they will be right with me, 5 secs later they say "Ok" I proceed to place my order only to have them YELL back at me "I SAID I WILL BE RIGHT WITH YOU!" I understand if you are super slammed that stuff gets stressful, but don't take it out on the customer like that, guess I'm frequenting Popeye's
Edit: After a few more trips, the overall experience has evened out, staff were polite, cordial and the food was of good quality; what is even more important though in my opinion is that the establishment was clean and well maintained, I have never seen flies or other pests buzzing or scurrying about which shows the diligence and consistency of the staff
I received the worst service so far this year at this place. Never got a chance to chase the chicken because of the rudeness of the person attempting to take the order unfortunately
Atmosphere: 1
Service: 1
Tamara Gatlin
Tbh, didn’t eat here due to the uncleanliness of the restrooms. See pictures. Also, no toilet paper or paper towels in the ladies’ restroom. If the restaurant is that unclean, I don’t trust the food.
Atmosphere: 2
Food: 5
Service: 2
Brenda Frost
I went order a meal in it to 20 mins, don't give u a recipe, this is slowly place ever, I also forgot to add they serve old chicken some times, And OH My Gosh Service here Is So So
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Carole Walton
Very rude both the person that took the order and the one that practically threw the bag in the car...So this is the second time going thru the drive thru and once again the girl was VERY rude.. someone needs to take a course in customer service because she sucks at it...
I sat for 30 minutes in drive thru to not receive any food. There were 3 other cars waiting just as long and longer than I. Time was 8:15 when I arrived on Saturday 10/19. I left and got Popeyes for dinner. Enjoy my free money.
Atmosphere: 1
Food: 1
Service: 1
Dont waste your time people who work there are rude afll
Atmosphere: 1
Service: 1
When I entered the establishment a gentleman shouted at me that I had to use the self ordering kiosk. Fine I used it but I had to pay with cash. When I completed my and the machine asked me to pay at the counter. A young woman very rudely asked me why I couldn't pay on the kiosk. I explained cash. And she said not another word to me. Get it together folks. Staff seems hostile about all guests using the kiosks.
Atmosphere: 5
Food: 5
Service: 1
This place is so dirt.You can see handprints on the door from last year
Atmosphere: 1
Food: 2
Service: 1
We came in at 4:30 ordered good and it's now 5:30 and still haven't got food
Atmosphere: 1
Food: 1
Service: 1
So I haven't ate here in quite some time I told my mom to stop bc we were pressed for time and there was nobody in drive thru or parking lot. Lady thru speaker didn't sound happy put a damper on the mood, after correcting her twice with order we pull to window I pay, mind u nobody is here she asked us to pull up and she'd bring it out to me this was at 11:03 here we set at 11:27. Someone finally pulls in the drive thru behind us as we r waiting he pulls over to waiting parking spot for curb side she then ten minutes later walks past us takes him his food so I walk in and there are two women standing in line that was there for eating in and still haven't received their food and they are upset talking bout what a attitude this women has and how they been waiting still no customers but the three of us. I waited a total of 33 minutes sitting in car with one other vehicle that was after me thru drive thru and he got their food before us. Not happy about it and hungry and not happy is not okay won't be going back jus do to the rude and long service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Chicken Sandwich
Arrived at the drive thru and was promptly greeted, asked for just a moment as I was gathering our order. A few seconds later another voice greets me, I ask for just a second as we decide. A few seconds later yet another voice asks "Can I help you decide?" I advise we're almost ready, just need a second. She replies "Well we're on a timer so you need to hurry!!"
All of this was within less than 45 seconds at max. Once I placed my order she proceeded to ask 3+ questions about rounding up, donating, helping, etc. If they're in that big of a hurry and can't allow patrons a literal minute to place their order we don't have time to hear 3 options to donate.
Once I arrived at the window and the lady was extremely rude and demanded my card and practically threw my order at me.
I don't care what kind of timer you're on; I'm a paying customer, you will wait as long as I choose and do so happily as you're still getting paid!! Don't rush me or tell me to hurry up because you're on a timer.
Food: 3
Service: 1
Slow down by….
Extremely rude drive thru service, I pull up to place my order, the manager tells me they will be right with me, 5 secs later they say "Ok" I proceed to place my order only to have them YELL back at me "I SAID I WILL BE RIGHT WITH YOU!" I understand if you are super slammed that stuff gets stressful, but don't take it out on the customer like that, guess I'm frequenting Popeye's
Edit: After a few more trips, the overall experience has evened out, staff were polite, cordial and the food was of good quality; what is even more important though in my opinion is that the establishment was clean and well maintained, I have never seen flies or other pests buzzing or scurrying about which shows the diligence and consistency of the staff
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Just grabbed some lunch this is extremely
Food: 1
Restaurantji Recommends
Poor service that day.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
I received the worst service so far this year at this place. Never got a chance to chase the chicken because of the rudeness of the person attempting to take the order unfortunately
Atmosphere: 1
Service: 1
Tbh, didn’t eat here due to the uncleanliness of the restrooms. See pictures. Also, no toilet paper or paper towels in the ladies’ restroom. If the restaurant is that unclean, I don’t trust the food.
Atmosphere: 2
Food: 5
Service: 2
I went order a meal in it to 20 mins, don't give u a recipe, this is slowly place ever, I also forgot to add they serve old chicken some times, And OH My Gosh Service here Is So So
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Very rude both the person that took the order and the one that practically threw the bag in the car...So this is the second time going thru the drive thru and once again the girl was VERY rude.. someone needs to take a course in customer service because she sucks at it...
Atmosphere: 2
Food: 2
Service: 2
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