Nice people working there, but I received the wrong order at the drive thru
Atmosphere: 5
Food: 5
Service: 3
Shelley Renee' Main (Nae-Nae)
Mc Donald’s is insane with their customer service
Atmosphere: 2
Food: 4
Service: 2
Hannah S.
Won't be back, don't ever ask for extra onions at a mcdonalds. Every single time I do this, they argue and say it says no onions when it clearly does on the paper... they leave them off entirely and it's so damn frustrating.
Atmosphere: 1
Food: 1
Service: 1
Gary L Bilicki Jr
The manager on the night shift is so rude she makes customers feel like they shouldn't even be there when really they should just get rid of her because she's nothing but a headache
Atmosphere: 1
Food: 1
Service: 1
Wesley Knudsen
Worst customer service I've ever dealt with. Misscommunicated an order and in return they decided to be rude and acted like it ruined their whole day over a single item. Was there from 3-3:15Pm on Mon Feb 17th. Spoke to 2 black ladies on the intercom who was pissed that they had to do thier job.
Atmosphere: 1
Food: 1
Service: 1
Bryce Lind
I was made to Waite 10 minutes while my food got cold rude employees, worst customer service I have ever experienced at a McDonald's!!!
Atmosphere: 1
Food: 1
Service: 1
Crystal Lanette
Only been here 3 times...I always go through the drive thru and my food is always hot.
They never put my sauce in the bag when I doordash. They are stupid
Ericlee Herrera
Bring rushed out by employees do to the fact that my wife and I have a backpack. Harassed every 5 minutes being told that we have 30 minutes to eat or reorder something. Our coffee is still hold and we have only been there for 10 minutes. Be for being approached and harassed. I grew up at a McDonald's and never been treated like this for. Sitting and enjoying your beverages or meal. I even use to work at this same restaurant long ago and no employees would ever approach a customer to harassed them in anyway. It changes the dynamic of what McDonald's use to be to what this McDonald's is now. Rude and very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Rabalais
Hot and ready.
Atmosphere: 5
Food: 5
Service: 5
Robert Bobby Bernal
Good coffee 😎
Kid-friendliness: There is a Play area for kids.
Atmosphere: 4
Food: 4
Service: 4
izzy M
They lack in customer service,very rude. Also the person that took our payment wanted us to drive back around just to get some fries and wouldn't just add them to the order when there was no other cars..he said he was already taking someone else's order...no multi tasking skills..
Fries 🍟 and drink were not full.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Slowest McDonald of Waco
Service: 1
they are elite , very nice , sophisticated
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Fries
Nice people working there, but I received the wrong order at the drive thru
Atmosphere: 5
Food: 5
Service: 3
Mc Donald’s is insane with their customer service
Atmosphere: 2
Food: 4
Service: 2
Won't be back, don't ever ask for extra onions at a mcdonalds. Every single time I do this, they argue and say it says no onions when it clearly does on the paper... they leave them off entirely and it's so damn frustrating.
Atmosphere: 1
Food: 1
Service: 1
The manager on the night shift is so rude she makes customers feel like they shouldn't even be there when really they should just get rid of her because she's nothing but a headache
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I've ever dealt with. Misscommunicated an order and in return they decided to be rude and acted like it ruined their whole day over a single item. Was there from 3-3:15Pm on Mon Feb 17th. Spoke to 2 black ladies on the intercom who was pissed that they had to do thier job.
Atmosphere: 1
Food: 1
Service: 1
I was made to Waite 10 minutes while my food got cold rude employees, worst customer service I have ever experienced at a McDonald's!!!
Atmosphere: 1
Food: 1
Service: 1
Only been here 3 times...I always go through the drive thru and my food is always hot.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They never put my sauce in the bag when I doordash. They are stupid
Bring rushed out by employees do to the fact that my wife and I have a backpack. Harassed every 5 minutes being told that we have 30 minutes to eat or reorder something. Our coffee is still hold and we have only been there for 10 minutes. Be for being approached and harassed. I grew up at a McDonald's and never been treated like this for. Sitting and enjoying your beverages or meal. I even use to work at this same restaurant long ago and no employees would ever approach a customer to harassed them in anyway. It changes the dynamic of what McDonald's use to be to what this McDonald's is now. Rude and very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Hot and ready.
Atmosphere: 5
Food: 5
Service: 5
Good coffee 😎
Kid-friendliness: There is a Play area for kids.
Atmosphere: 4
Food: 4
Service: 4
They lack in customer service,very rude. Also the person that took our payment wanted us to drive back around just to get some fries and wouldn't just add them to the order when there was no other cars..he said he was already taking someone else's order...no multi tasking skills..
Atmosphere: 1
Food: 3
Service: 1
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