McDonald's
1225 N Valley Mills Dr, Waco
(254) 772-2082
Recent Reviews
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Maybe if the worker didn’t stereotype cars coming through the drive thru he could have focus to make sure my order was correct, didn’t up charge for drinks I didn’t ask him to up charge and included the sauce in the bag that he kept asking me I wanted with the nuggets we received. Very unprofessional and didn’t get his name because he was out of uniform without his name badge. But the white boy/man working the drive thru and taking the orders. Terrible service. Will never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Decided to try a different location...our mistake...won't happen again. Had us move to a 3rd window after we paid...the bag of food was tossed to me. Drinks were not included. No one returned after 10 minutes. Went through the drive through again and explained what happened. Got to the 2nd window and was told to move forward to the 3rd window. When we explained that this was already done and we just wanted our drinks. They gave us one drink almost full. But then TWO young ladies decided to tell us to move forward there are people waiting..Yeah, we are waiting for our other drink of sweet tea. They got louder telling us to move up to the 3rd window...then one of them stated the tea was brewing and to move forward. What could have been remedied was a 'Hey, can we give you something else other than sweet tea? Because it is brewing and that way you do not have to wait. - Y'know why that would have worked? It is fast food. Again, this was my mistake for stopping there. I will be sure not to make that mistake again. Buh-bye
Atmosphere: 1
Food: 1
Service: 1
I usually go here when I am getting out of work very hungry, but I have given up. Have never gotten an order correct, and my order is just two cheeseburgers. Literally the item the entire company was founded upon. Most recently I received two chicken sandwiches instead.
Atmosphere: 1
Food: 1
Service: 1
The food never fails to amaze me! However, most McDonald’s are very dirty (especially the bathrooms). Might just be my experiences. Most McDonald’s I went to, the people are so friendly. The best part is the food.
Atmosphere: 4
Food: 5
Service: 5
Friendly service, but employees were more focused on the drive-thru and kitchen than on the walk-in customers. There wasn't always a staff member working at the counter when customers were waiting to order there. The drive-thru was busy, while there were lots of tables free inside.
Atmosphere: 4
Food: 4
Service: 4
The worst service they have in this place, the food is poorly prepared and they don't put all the ingredients as it should be, they serve the customer very badly and it takes up to an hour to deliver some simple medium-sized potatoes, they are the worst I do not recommend coming here because they will have to wait too long and also put up with being despised as if they were an insect
Atmosphere: 1
Food: 1
Service: 1
If I could give it 0 stars I would, I was waiting 30 minutes for my order and they just said they were busy, bad service
Atmosphere: 1
Food: 1
Service: 1
The workers are very friendly!
My food was cold.
Atmosphere: 1
Food: 1
Service: 1
Pick order I was missing items from my order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Dr Pepper
Restaurantji Recommends
Best McDonald's in waco for sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Big Mac and Cheese, Chicken Mcnuggets, Sandwich, Big Breakfast, Dr Pepper, French Fries Medium, Mcmuffin, Sausage Mcgriddles, Hamburger Happy Meal, Bagel, Sausage, Hash Browns
Almost whole order was wrong, wrong drink, wrong sandwich, but food is food
The place was empty except for a few people. It was freezing outside and on a Sunday night, so there wouldn't have been a lot of people anyway. We ordered our food off the kiosk and sat down. The foot was out to us in less than 5 minutes. The fries weren't entirely fresh, being squishy and possibly were sitting under the heat lamp. But the nuggets were freshly fried. Overall the food is consistently what you'd expect from a McDonald's. The interior was very clean (I saw workers wiping tables and there was no trash or fallen food anywhere) but it lacked any character to it and the play place looked like an afterthought. So tiny, I feel bad if multiple kids (more than two) tried to play there.
Kid-friendliness: Small play place, kids meals offered with toys, and more booth seats than tables. If you turn the tray liners over, there's always a coloring sheet to take home if you don't put food on it.
Wheelchair accessibility: There's a ramp by every door, the door bar is reachable, the doors are easily opened and there's plenty of space to manoeuvre around, lower set counters, and tables with removable chairs to add space for wheelchairs. Also the booths are spaced out enough that a wheelchair user can park sit at the end and eat comfortably.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries Medium
Asked for two mcchickens with cheese, and instead got two mcchickens with pickle. Do not go here if you value a correct order
Atmosphere: 1
Food: 1
Service: 1
Slow very slow service
Atmosphere: 4
Food: 4
Service: 3
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