Panda Express

2448 W Loop 340, Waco
(254) 662-3999

Recent Reviews

Sort by
Karina Hernandez

Very bad service, they serve things other than what the customer requested, they are slow to work in a fast food restaurant... change the entire staff. Mrs. Lola treats customers very badly, she gives the place a bad appearance.

Atmosphere: 1

Food: 1

Service: 1

Rob W

Good food. The service has gone down hill. It takes a long time to get your food. It used to be much better, but in the last couple years, it has gone down hill.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Fried Rice, Broccoli Beef, The Original Orange Chicken, Egg Rolls

The Switch Bit

The implementation of online orders means it takes 4xs as long to get your food if you're in line. If they even have it any longer. They may have half a pan of your desired food but every online order gets dished as they come in. I watched as the pan of food slowly got served to each online order coming so by the time I was up to order it was gone. I was 4th in line and it took 15 minutes to get to me. The food is really good enough or cheap to warrany a wait like that. They def gotta figure that out

Atmosphere: 2

Food: 4

Service: 1

Stephanie June

Rude!!!!!!

Atmosphere: 5

Food: 4

Service: 1

Raul Bracero

I here at the moment and I’m asking my self why are they cooking and serving food with no gloves I just saw a service accidentally put his finger on someone’s food 🤢🤮

Elizabeth L

I’m not sure what the point of having a sign for online order pick up is when the people standing under said sign, waiting to get their bags that are sitting 5 ft away behind the counter, are ignored. Plenty of employees tending to the folks in line but we (me and the 3 others waiting to pick up our online orders that are already made and sitting on the counter just behind the register) don’t even get a glance until we call for your attention.

Food is typical panda, decent for what it is. This location is small and was super crowded tonight but seemed clean and well kept.

Atmosphere: 3

Food: 4

Service: 1

Heatherann Turner

The lady here is desperate for money apparently. She tried getting me for double portions claiming it was cheaper with the spring rolls. It was a 4 dollars more difference. That's not cheaper in any economic situation. Maybe for you cause it's less waste but nit for the single mom trying to give your employees job security

Atmosphere: 1

Food: 1

Service: 1

Maribel Rostro

They messed up on my order. I tried calling and they just hang up on me.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Egg Rolls

Ashley Cresap

Stood in line for 36 minutes and ended up leaving without even ordering. No reason for fast food to take that long .

Atmosphere: 1

Food: 1

Service: 1

Rubi Pena

The lady serving our food seemed pissed off the whole time with an ugly face. The that were supposed to be at the register were being loud in the kit hen area playing around and being obvious about neglecting their work. Also, the food just didn't taste the same as always.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Plate, Beijing Beef

Autumn Patena

I got a delivery order, I had a LONG day at work and just didn’t want to worry about cooking or going out.

First, they refused to give the delivery driver the drink I ordered. They claimed there was no drink, but there was. He even showed them on the order and they still refused.

Also, my food is literally cold? And I tried calling the store, and the phone goes straight to saying no one is available.

0 stars if I could.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Plate, Side Chow Mein

Dalton Baker

Ordered online for a 3 entree and only got 1 item, didn’t realize it until I got home.
So that stinks

Atmosphere: 1

Food: 1

Service: 1

Lisa Saenz Sledge

I just love Panda...!!!

Atmosphere: 5

Food: 5

Service: 5

Connie Colon

Rude staff, tasteless food, dirty tables, and the door was locked even though they were open

Atmosphere: 1

Food: 1

Service: 1

Nia Hinds

The wait time for this Panda Express was ATROCIOUS!!! Spent an hour waiting on food that was quoted to only take “15 minutes”. Staff or management of staff needs to be better! And to make matters worse we ended up getting the wrong order! After spending over an hour waiting.

Atmosphere: 1

Service: 1

Loading...