The walnut, cranberry chicken salad sandwich was delicious. The employees were professional and friendly. The atmosphere was comfortable.
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Goranov
Our church was having an appreciation breakfast and we wanted to make sure that it was a bit more upscale, so we ordered Panera bagels and pastries. The service over the phone was great. (Though you do have to time it correctly when ordering a large catering order over the phone to talk to the catering manager. Not a problem if you give everyone enough time - over a week's notice.) Brittany was delightful and made sure that our order was on time and correct, which is great on an early Sunday morning order. We will keep using Panera due to the ease of ordering and their ability to serve us well for a large group of people (600 servings)! Oh! Also, Brittany made sure to separate the options with nuts for us. Definitely not an allergy I remembered, but that was such a kind gesture.
Atmosphere: 5
Food: 5
Service: 5
Sairam Valety
The service was pretty quick and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Jessica Lynch
Just ok. Menu is odd
Atmosphere: 2
Food: 1
Service: 3
Phillip Roscher
Great experience here today. Robert the manager here was a ray of sunshine. I’m here for I’m out town taking care of again parents. Robert’s enthusiasm and demeanor, was a wonderful addition to an otherwise gloomy day. Employees need to know that they really can make a different in someone’s day. Don’t minimize the importance of a quality interaction.
Atmosphere: 5
Food: 5
Service: 5
Alexis Santos
I came through the drive through Tuesday, September 9th at 7:30 PM. The gentleman who took my order and who worked at the window was extremely caring and thoughtful. He was very kind and quick with my order. The food was very delicious and hot! Thank you so much for your excellent customer service!
I got the pick 2: broccoli cheddar soup and the turkey cheddar sandwich. My go to, and it was absolutely delicious!
Question for restaurant establishment:
Do you still have the fireplace in the restaurant, and if so, will it be in use during the fall/winter months?
Atmosphere: 5
Food: 5
Service: 5
My Experience Reviews and ratings
Strawberry Fresca had a 1/4 of a strawberry 🍓 Ive seen others with a few strawberries 🍓 😕 Please take care with the orders. Thank you 😊
Atmosphere: 5
Food: 5
Service: 4
Carol Embry
Food has gone way downhill and prices way up. Limp lettuce for salads and dry sandwiches that don’t really taste good for a whole lot of cash. Bakery goods are still good, especially the cinnamon rolls. Counter help is clueless when asked basic questions about ingredients on a sandwich. Asking questions is completely hopeless. Do a little better training the help would be a good start.
Atmosphere: 3
Food: 3
Service: 2
Adam Bomb
Very nice place and amazing employees Great food Come try that 🍓 🍋 ade with basil
Atmosphere: 5
Food: 5
Service: 5
Adam Fered
This is my favorite Panera Very comfortable environment Very courteous staff Clean Great food I'm extremely satisfied 😊
Clean store and friendly staff. The steak and mozzarella sandwich was excellent.
Atmosphere: 4
Food: 5
Service: 4
Peggy Richmond
Staff was great and the facility was CLEAN!!!
Rick B
When Panera first opened it was a great place to buy bread and pastries. When they expanded to include food service, it was a perfect alternative to fast food burger joints. While I can't speak to all their other locations, the stores in Waco are dreadful. Recently we stopped for lunch - soup, salad and sandwiches. I've had better soup out if a can, and the cook even spilled some into my salad bowl. Not a great loss since the limp salad greens should have been "tossed" out the night before. A previous visit to another store wasn't much better. While I might stop to purchase a baguette, I won't be back for lunch.
Atmosphere: 3
Food: 1
Service: 2
Carol Lea Harr
Caden is the absolute best!!! He always helps and is so good with all his customers! Always greets me and helps me, making it an absolute best experience!!! I go back because of him.
Atmosphere: 5
Food: 5
Service: 5
Denise Adamick
The sweetest drive thru man waited on me today Fernando I believe was his name. So so kind!! 5 stars!!
The walnut, cranberry chicken salad sandwich was delicious. The employees were professional and friendly. The atmosphere was comfortable.
Atmosphere: 5
Food: 5
Service: 5
Our church was having an appreciation breakfast and we wanted to make sure that it was a bit more upscale, so we ordered Panera bagels and pastries. The service over the phone was great. (Though you do have to time it correctly when ordering a large catering order over the phone to talk to the catering manager. Not a problem if you give everyone enough time - over a week's notice.)
Brittany was delightful and made sure that our order was on time and correct, which is great on an early Sunday morning order. We will keep using Panera due to the ease of ordering and their ability to serve us well for a large group of people (600 servings)!
Oh! Also, Brittany made sure to separate the options with nuts for us. Definitely not an allergy I remembered, but that was such a kind gesture.
Atmosphere: 5
Food: 5
Service: 5
The service was pretty quick and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Just ok. Menu is odd
Atmosphere: 2
Food: 1
Service: 3
Great experience here today. Robert the manager here was a ray of sunshine. I’m here for I’m out town taking care of again parents. Robert’s enthusiasm and demeanor, was a wonderful addition to an otherwise gloomy day. Employees need to know that they really can make a different in someone’s day. Don’t minimize the importance of a quality interaction.
Atmosphere: 5
Food: 5
Service: 5
I came through the drive through Tuesday, September 9th at 7:30 PM. The gentleman who took my order and who worked at the window was extremely caring and thoughtful. He was very kind and quick with my order. The food was very delicious and hot! Thank you so much for your excellent customer service!
I got the pick 2: broccoli cheddar soup and the turkey cheddar sandwich. My go to, and it was absolutely delicious!
Question for restaurant establishment:
Do you still have the fireplace in the restaurant, and if so, will it be in use during the fall/winter months?
Atmosphere: 5
Food: 5
Service: 5
Strawberry Fresca had a 1/4 of a strawberry 🍓
Ive seen others with a few strawberries 🍓 😕
Please take care with the orders. Thank you 😊
Atmosphere: 5
Food: 5
Service: 4
Food has gone way downhill and prices way up. Limp lettuce for salads and dry sandwiches that don’t really taste good for a whole lot of cash. Bakery goods are still good, especially the cinnamon rolls. Counter help is clueless when asked basic questions about ingredients on a sandwich. Asking questions is completely hopeless. Do a little better training the help would be a good start.
Atmosphere: 3
Food: 3
Service: 2
Very nice place and amazing employees
Great food
Come try that 🍓 🍋 ade with basil
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Panera
Very comfortable environment
Very courteous staff
Clean
Great food
I'm extremely satisfied 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean store and friendly staff. The steak and mozzarella sandwich was excellent.
Atmosphere: 4
Food: 5
Service: 4
Staff was great and the facility was CLEAN!!!
When Panera first opened it was a great place to buy bread and pastries. When they expanded to include food service, it was a perfect alternative to fast food burger joints. While I can't speak to all their other locations, the stores in Waco are dreadful. Recently we stopped for lunch - soup, salad and sandwiches. I've had better soup out if a can, and the cook even spilled some into my salad bowl. Not a great loss since the limp salad greens should have been "tossed" out the night before. A previous visit to another store wasn't much better. While I might stop to purchase a baguette, I won't be back for lunch.
Atmosphere: 3
Food: 1
Service: 2
Caden is the absolute best!!! He always helps and is so good with all his customers! Always greets me and helps me, making it an absolute best experience!!! I go back because of him.
Atmosphere: 5
Food: 5
Service: 5
The sweetest drive thru man waited on me today Fernando I believe was his name. So so kind!! 5 stars!!
Atmosphere: 5
Food: 3
Service: 5
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