Pizza Hut
1230 N Valley Mills Dr #200, Waco
(254) 772-5555
Recent Reviews
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⭐️ 1 star
I was really disappointed with my recent order. The pizza arrived cold AND burnt, which makes no sense. On top of that, the delivery took over an hour, even though I live close by. By the time it finally showed up, it wasn’t worth eating. Definitely not the quality or service I expect from Pizza Hut. I hope they improve, because this was a terrible experience.
Papa John’s would Nevverrrrrr!!!
Atmosphere: 1
Food: 1
Service: 1
Was door dashing this day
Found hair in my pizza
Atmosphere: 1
Food: 1
Service: 1
This is what a pizza and 6 gummy wings for $42.19 look like when delivered after 40 minutes from less than a mile away. Disgusting and embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Ordered online, paid for FOUR toppings. Picked it up, drove 30 minutes home, opened the box…and surprise! Pizza Hut gave me the “mystery diet edition” with just ONE topping.
So basically, I spent extra money and gas to discover that my other three toppings had gone into witness protection. By the time I realized the mistake, I was too far away to go back — unless Pizza Hut wanted me to burn another tank of gas just to beg for the mushrooms, peppers, and sausage I already paid for.
Nothing says “family pizza night” like everyone staring at a sad, underdressed pizza that looks like it came straight from a high school cafeteria.
Thanks, Pizza Hut. Next time I’ll just order breadsticks — at least I’ll know what I’m not getting.
Atmosphere: 2
Food: 1
Service: 1
Horrible service! Rude people! No one knows what they are doing. Waited 20 minutes with two kids for two personal pan pizzas. Ranch looks gross too. Only person sitting inside waiting and they just kept looking at me. Will never go back to that location.
Atmosphere: 1
Service: 1
It's A LOT better than Hillsboro's Pizza Hut!! All the restaurants in Hillsboro is bad eating!!
Atmosphere: 5
Food: 4
Service: 5
The food was cold and hard by the time I received my order. The “stuffed crust” I purchased was pathetically underwhelming, and I only received about half a cup of icing for my Cinnabon rolls. Complete let down for $40.
Food: 2
Service: 2
Unfortunately had a very rude experience on the phone
Atmosphere: 1
Food: 1
Service: 1
We ordered a thin n crispy and some Cajun wings today for dinner and the food was delicious. We order from Pizza Hut often and our pizza and wings from this location are always cooked perfectly, hot, and delicious. The employees are always very friendly and so nice. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The crust was too doughy, as if it was baked properly, and the taste was awkward
Atmosphere: 2
Food: 1
Service: 2
Do not get delivery from Pizza Hut. When I ordered on their app, it said the pizza would be delivered in about 30 minutes. After an hour, I received a notification that Door Dash would be delivering the pizza, but it was still going to be over an hour. I waited over 2 hours to get two pizzas. Then the Veggie pizza was gummy and undercooked in the middle. All in all just a bad experience.
Food: 1
Service: 1
Recommended dishes: Sides
My pizza was ready when I arrived but it took me 15 minutes to receive it because no one was working the front desk.
Atmosphere: 3
Food: 5
Service: 1
Love this place
I work here 😐
Atmosphere: 5
Food: 5
Service: 5
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