Consistency from a chain is the bare minimum. Their food is not consistent with stand alone Starbucks stores, it’s consistently burnt and crushed into the bag. The drinks are also always burnt or just sloppy, the taste is not consistent with actual Starbucks.
Atmosphere: 1
Food: 1
Service: 2
Jo Dickerson
A lovely coffee shop on Baylor campus.
Atmosphere: 5
Food: 5
Service: 5
Trim 2cool
I guess my first ever review will be a bad one. I spend too much on Starbucks, really. Easily thousands every year. Thats why it bugs me so much to see a Starbucks that is messing most of it. The employees are rude and rush you, don't care about the drinks, and will try and upcharge you only to not include what you paid for! An example of this is just earlier today, where I was up-charged $1.50 for light ice, and then my drink came out 25% empty because "Less ice means less space filled". I paid $1.50 for them to scoop less ice!? Its experiences like these and many others that mean I'll be making the long walk to Moody Library Starbucks from now on.
Atmosphere: 1
Food: 1
Service: 1
Brittany H
Always out of items and I've had them completely ignore me when i tried ti tell them they forgot my drink. There was no one else in line, and no one else waiting on a drink.
James Gray
I really like this Starbucks. Just now I had a miscommunication with the cashier, and she thought I said "Hot Chai" instead of "Hot Chocolate". I was quite nervous to go confront them about it, as I didn't know if they would be helpful, as Baylor as a whole can be quite intimidating. I asked one of them about it when they got a tad slower, and the lady behind the counter said " I THOUGHT YOU SAID THE OTHER THING AHH." I had my correct drink with no extra charge, nor hassle, in 2 minutes. plus a funny story.Starbucks will be something I miss a lot about Baylor.
Joa Lopez
Help me understand coffee shops not open to serve those of us who serve the community before 9am. Is Starbucks really changing their hours to 7am? So the new Starbucks branding is luxury only? not the working class?
Emily Carter
Really like this place, they made my iced chai tea perfectly. Friendly customer service.
Alicia Pittman
Enjoy coming to this location, staffs are super friendly!
Sandra Clark
They’re all quite nice but they have no concept of... mixing or stirring. Iced drinks are worst offenders - they’ll have thicc syrup at the bottom and bitter coffee at the top and it takes like 10 min of swirling to get them to even partially mix while spilling coffee everywhere. Hot drinks also just have syrup sitting on the bottom so the first half of your drink is bitter and last two sips are a fun surprise of all the sugar in the universe. It’s multiple people at multiple times not mixing the drinks at all so maybe it’s like their training or something but seriously this Starbucks is consistently disappointing.
Consistency from a chain is the bare minimum. Their food is not consistent with stand alone Starbucks stores, it’s consistently burnt and crushed into the bag. The drinks are also always burnt or just sloppy, the taste is not consistent with actual Starbucks.
Atmosphere: 1
Food: 1
Service: 2
A lovely coffee shop on Baylor campus.
Atmosphere: 5
Food: 5
Service: 5
I guess my first ever review will be a bad one. I spend too much on Starbucks, really. Easily thousands every year. Thats why it bugs me so much to see a Starbucks that is messing most of it. The employees are rude and rush you, don't care about the drinks, and will try and upcharge you only to not include what you paid for! An example of this is just earlier today, where I was up-charged $1.50 for light ice, and then my drink came out 25% empty because "Less ice means less space filled". I paid $1.50 for them to scoop less ice!? Its experiences like these and many others that mean I'll be making the long walk to Moody Library Starbucks from now on.
Atmosphere: 1
Food: 1
Service: 1
Always out of items and I've had them completely ignore me when i tried ti tell them they forgot my drink. There was no one else in line, and no one else waiting on a drink.
I really like this Starbucks. Just now I had a miscommunication with the cashier, and she thought I said "Hot Chai" instead of "Hot Chocolate". I was quite nervous to go confront them about it, as I didn't know if they would be helpful, as Baylor as a whole can be quite intimidating. I asked one of them about it when they got a tad slower, and the lady behind the counter said " I THOUGHT YOU SAID THE OTHER THING AHH." I had my correct drink with no extra charge, nor hassle, in 2 minutes. plus a funny story.Starbucks will be something I miss a lot about Baylor.
Help me understand coffee shops not open to serve those of us who serve the community before 9am. Is Starbucks really changing their hours to 7am? So the new Starbucks branding is luxury only? not the working class?
Really like this place, they made my iced chai tea perfectly. Friendly customer service.
Enjoy coming to this location, staffs are super friendly!
They’re all quite nice but they have no concept of... mixing or stirring. Iced drinks are worst offenders - they’ll have thicc syrup at the bottom and bitter coffee at the top and it takes like 10 min of swirling to get them to even partially mix while spilling coffee everywhere. Hot drinks also just have syrup sitting on the bottom so the first half of your drink is bitter and last two sips are a fun surprise of all the sugar in the universe. It’s multiple people at multiple times not mixing the drinks at all so maybe it’s like their training or something but seriously this Starbucks is consistently disappointing.
Great service
Restaurantji Recommends
Thank you for a great service and fresh drinks!
Love Starbucks! Great service and very fresh bakery
Very fast and quick service! Everyone so nice and welcoming.
I love coming here. Great atmosphere and excellent service!
Great service
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