Taco Bell
9520 China Spring Rd, Waco
(254) 265-7493
Recent Reviews
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We have been to this location twice, and both times, they have messed up our orders. I would understand if they had been busy, but both times there was one other couple in there. No one in the drive-through. The first time we came, the guy behind the counter was really nice and very helpful. This time, the girl working acted like we were interrupting her time.
Atmosphere: 2
Food: 4
Service: 2
Seriously... my taco had no meat... shameful ..
Atmosphere: 1
Food: 1
Service: 1
It was quiet, we were the only people there except for another person who came in as we were finishing up our food. We ordered and sat down, it didn't take much longer after we filled our drinks that our order was ready. They were out of an item we ordered off the kiosk and asked if we wanted an equal value replacement/substitution. We chose more cinnamon bites. The staff who interacted with us was friendly and helpful. This is usually my go-to lunch restaurant if I'm in china spring.
Vegetarian options: There's a vegetarian logo, and a vegetarian option/section on the self serve kiosk.
Dietary restrictions: Lots of dairy options but most can be removed/unincluded. I'm not sure one can go fully gluten free here though as there's a lot of starchy, bready foods. Maybe a taco salad?
Parking: Small parking lot, but the spaces were easy to pull in and out of since it wasn't busy at the time I was there.
Kid-friendliness: There's small portions you can order for kids but it doesn't look like there's any special place for kids to play or a dedicated kids menu.
Wheelchair accessibility: The doors open easily, all entrances are ramped, there's plenty of removable chairs, self serve kiosks, and low countertops.
Atmosphere: 5
Food: 5
Service: 5
So clean and modern. They have downsized the hot sauce packets though. Ask for twice as many as you think you need.
Atmosphere: 5
Food: 4
Service: 5
I wish I remembered the guy working the register (11/19/24 probably around 10pm), he was the nicest employee I've come across in a long time!! My sister and I both commented on how he went above and beyond what you normally find at a FF restaurant. Hopefully, he sees this compliment.
(I'm sure the food was good too, I'm just one of those weird plant based people that don't eat fast food 🤣, but this is where the group wanted to go).
Atmosphere: 5
Service: 5
It is what it is, it's Taco Bell. What do you want?
Atmosphere: 2
Food: 2
Service: 2
So many fries....
Atmosphere: 2
Food: 3
Service: 2
What I don't understand is how do no employees understand how the app works
Atmosphere: 3
Food: 2
Service: 1
Every time we go to this restaurant they’re out of something. Last time it was lettuce and yesterday, they were out of ice but didn’t tell us until we spent $60 plus dollars. The drinks weren’t even cold.
Atmosphere: 3
Food: 3
Service: 3
It's exactly what you expect from Taco Bell. Front and back of house were clean, and the food tasted exactly like I expected it to.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Beefy 5-Layer Burrito, Soft Taco, Chicken Quesadilla
Restaurantji Recommends
Absolutely amazing customer service Luke Holland and Tyler Ray and actually most of the staff here are not just hard working but helpful
Service: 5
Took a long time to get my order , sad part was my order was only 3 spicy potato soft tacos.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Mexican Pizza
Clean location. Fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
The food was very cold I asked her guy at the window for extra taco sauce. Didn't get it
Food: 1
Service: 2
Food was good, exactly as ordered. Stuff was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Soft Taco Supreme, Chicken Quesadilla
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