Texas Roadhouse
2815 La Salle Ave, Waco
(254) 662-1177
Recent Reviews
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It's TRH, enough said. If you go during peak hours, you won't find a table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Dietary restrictions: No seasonings on anything just the way I needed to be waiter was very helpful
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Steak
Food took long long time to come out. Waitress was rude and kept forgetting what we ask for. Then during our meal another Waitress took over and everything seem to be better. We were celebrating my mom's birthday of 77 years and we won't be back.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Blooming Onion
Too loud to really enjoy anything. You have to shout to communicate. Companion's steak was not cooked properly and had to be returned. Second cooking wasn't great.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cactus Blossom, Steak
My review is mostly based on trying to order food to go.
Went online and could not get past selecting the location to order from.
Called. Yeah. On hold for 5 minutes, they “answered” and heard them talking but no one talked to me.
I called again. Got to location . It is 25 minutes to get my food. Informed them I tried to call and I was on speaker w them currently.
“I’m so sorry. We r having trouble w the phones. It won’t hang up”
So they meant to hang up on me not put me on hold. Ok. That’s better. Lol.
Food has been good in past. But to get to that point. Is. The. Worst! Lol.
When I come in to eat, service is good. Food is good.
To go. Just don’t. I had a gift card so I used it.
Edit: check ur order. They do not make sure u have everything.
Minimal amount of sour cream. Lol. Just fyi.
Atmosphere: 4
Food: 5
Service: 2
Fabulous, quality steaks (sirloin & ribeye) that just melted in our mouths, cooked to perfection. Julia was amazing, catering to our every need, fixing issues that we caused, and making us feel spoiled. (They said she is new, but she's obviously a natural at serving.) We could not have been more pleased and will ask for Julia on our return visits from now on.
Atmosphere: 4
Food: 5
Service: 5
Bad service and management! Called in at 5 to be added to the waiting list. An hour passed and they assured us that we would be seated soon. Went back again and they made excuses about having other parties needing to be seated because they arrived first. Why do they have a call in waiting list if they don't honor it!!!!!
We had the roadkill steak the steak was small them when we where there last. Same around but smaller in thickness
Atmosphere: 4
Food: 4
Service: 5
Love Texas Roadhouse, this one is not great.
Food had clearly been dead in the window waiting for a runner
Service was rough
It was insanely loud, I couldn’t hear my husband sitting across from me
It’s so busy there I’m shocked that people actually want to eat there.
Atmosphere: 2
Food: 2
Service: 1
Our yearly visit. Preordered to go order couldn’t figure out online order. Steak great flavor. Potato was perfect. Drinks and bacon missing. Window guy was dry. Sprite was carbonated but no syrup. Broccoli was poor quality. Tough. Thanks for the great fuel before heading back home.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
I recently visited Texas Roadhouse, and the entire experience was fantastic from start to finish. Upon arriving, there was a bit of a wait, which was anticipated given the restaurant's popularity, but Zac, our host, made the wait enjoyable with his friendly demeanor and engaging conversation. The anticipation built up as we were seated, and it was well worth it once we started our meal. The menu offers a variety of options, but I settled on a classic steak, and it was cooked to perfection, juicy, and flavorful, exactly as ordered. The sides, especially the loaded mashed potatoes and fresh-baked rolls with cinnamon butter, were simply delightful. The atmosphere was lively and welcoming, with a rustic charm that makes you feel right at home. The service was prompt, and Zac checked on us frequently, ensuring we had everything we needed without being intrusive. His recommendations were spot-on, and his attentiveness greatly enhanced our dining experience. Overall, Texas Roadhouse exceeded my expectations with its delicious food, excellent service, and warm ambiance. I highly recommend it to anyone looking for a great meal and a fun dining experience. The wait was more than justified by the quality of food and service, thanks to Zac and the rest of the team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oz Sirloin & Grilled Shrimp Combo with 2 Sides
Hostess & wait staff were awesome. The kitchen staff & cooks also were great! I didn't leave a crumb! So, so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dallas Filet
My 8oz sirloin tasted good & so did my garden side salad & greenbeans. It was a little more done than I requested. My medium well was more well done. My friend's medium was more medium well. My first roll plate was dirty. Mine & my friend's cloth napkins were cold and damp. I know things happen, but the person folding the silverware into the napkins should have sent our 2 napkins back to the dryer. It was busy because it was Saturday evening.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 4
Everyone there was awesome. The food was great. The atmosphere was as if at a family reunion. All I saw was beautiful people. Good food..
Atmosphere: 5
Food: 5
Service: 5
Arrived for a 645 reservation at 635, we had a party of 8. They finally sat us down at 725. The 3 Hostess and manager sat 4 larger parties than ours and acted like it was my fault they do not know how to manage.
Very poor customer service, very poor time on updating the progress. A very poor experience all around.
I would be ashamed to have these managers and Hostess representing the company.
Atmosphere: 1
Food: 1
Service: 1
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