Wendy's
$ • Fast Food, Burgers
Hours:
1417 Hewitt Dr, Waco
(254) 227-6493
About Wendy's
Customers' Favorites
Wendy's Reviews
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I bought 2 meals tonight. Both had stale, hard, nasty tasting fries. They're fries usually aren't fresh, but tonight... they super hard 2 day old fries.
I was right behind 2 ladies while they ordered. When they finished, the employee disappeared. I waited 5 minutes while several employees walked by several times. I walked out. If the service is this crappy, the food probably is to.
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 1AM |
| Saturday | 6AM - 1AM |
| Sunday | 6AM - 12AM |
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Wendy's offers a mixed experience, with some customers praising the friendly service and good food quality, while others complain about rude staff and overcooked fries. The drive-through service was efficient and pleasant, with hot and fresh food. The restaurant is very clean, and the food can look exactly like the picture, which impresses many customers. Staff members, like Sheldon, go above and beyond, such as walking to Cefco in 30° weather to return forgotten items, showing their dedication. The staff at the window are friendly and approachable, and they are willing to accommodate dietary restrictions by changing gloves if needed. Customers also find the place kid-friendly, often receiving extra kindness. However, some customers mention the restaurant as being very inaccessible for wheelchair users. Overall, Wendy's provides a decent dining experience but may need improvement in customer service and food preparation.