This Whataburger sucks. I waited in line for half an hour and my fries were cold and soggy by the time I got my food. Don’t set yourself up for disappointment.
Atmosphere: 1
Food: 1
Service: 1
Dawne Johnson
Went to the drive thru and a young man named Bradyen helped me and went above and beyond to get the extra condiments. He was very pleasant and sweet. Good job!
Atmosphere: 5
Food: 5
Service: 5
Kielei Porter
They are slow slow. You will sit in line for 25 minutes in the mornings, with only two cars in front of you! It's happened more than once to me. The food isn't real hot when you get it.
Atmosphere: 2
Food: 2
Service: 2
River Durmon
Food was awful I've worked at whataburger before and I can tell their grease is old it makes the fries taste bad. Service was awful didn't get a hello goodbye or even have a nice night just a here's your food. Will never return to this whataburger.
Atmosphere: 1
Food: 1
Service: 1
Dallas Goodwin
I've been thru the drive thru many times and 5 different times my order has blatantly been disregarded. I've received random items that I didn't order only to realize when I made it home. The customer service is ridiculous and honestly your drive thru need to do better.
Atmosphere: 3
Food: 3
Service: 1
Eric Miller
Drive through fair on par with McDonalds. Was hoping for more, unfortunately this time it wasn't to be found
Atmosphere: 5
Food: 3
Service: 4
Elena Perez
Person at the drive thru was not friendly or professional. Service very slow at drive thru.
Food: 4
Service: 4
Lisa Roman
Ordered extra topping/upgrades and charged for it but didn't have it added. Already made it home to find out I pretty much wasted money on this food.
Atmosphere: 1
Food: 1
Service: 1
david smith
Waited 45 min in the drive thru for cold soggy food. Every time at this location. I keep thinking it will be different but it’s the same every time.
Food: 1
Service: 1
michael vorpe
After ordering online for a curbside delivery, my wife and I drove about 3 miles to pick up our dinner order. We ordered 2 sandwiches, a Patty Melt and a whataburger with cheese no onions. When we got there, the app said park in a cubsside space and enter your space number. After about 5 minutes longer than our order was supposed to be ready, I went inside. I waited behind 2 girls ordering together. After 8 minutes, it was my turn at the cashier. I gave him my receipt and he asked my name. I said I was in space 3, he said I need a name instead . After giving my name he picked up 2 bags that had been sitting since I walked in. I asked him why they didn’t bring them out to us. He said they didn’t have anyone to bring them out. I can’t believe that a restaurant can operate this way. On top of everything else, when we got home and microwaved our now cold food, I realized I had a load of onions on mine, where the receipt clearly stated minus onions. If you ever detest a food as I do onions, then you know that the taste will linger long after you remove the item. If you don’t care about your business, or customers, or reputation, the just ignore this review and chalk it up to “that’s the way we do things here”. As for me, I will post and repost this experience everywhere I can. I will tell my family and neighbors and friends. I will post on every social networks. One daughter is a teacher at Midway ISD nearby. Another daughter works at a medical office also nearby. I can only assume you more than enough customers to run your business, that you no longer need or strive to do your jobs…
Dont get what u order. Go back and u are the one wrong. All because im white
Service: 1
Tyrone Merritt
Called in a large order and to my surprise it was ready when I got there. This location seems to have thier stuff together. Compliments to the staff!
Kenneth Harris
Good service good food. Poor service and attitude of manager was unacceptable.Still really slow, from time order placed till food in our hands 26 minutes, and in a drive thru line.Finally went back tonight, service much better.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hamburger
Sam Carrillo
Located about 3miles from the highway. Turn around halfway there.
Superhero K9s
They made me get out of my car with a severe disability because they didn’t want to take my form of payment I have never had a Whataburger not want to take Apple Pay. The manager was incredibly rude.
This Whataburger sucks. I waited in line for half an hour and my fries were cold and soggy by the time I got my food. Don’t set yourself up for disappointment.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru and a young man named Bradyen helped me and went above and beyond to get the extra condiments. He was very pleasant and sweet. Good job!
Atmosphere: 5
Food: 5
Service: 5
They are slow slow. You will sit in line for 25 minutes in the mornings, with only two cars in front of you! It's happened more than once to me. The food isn't real hot when you get it.
Atmosphere: 2
Food: 2
Service: 2
Food was awful I've worked at whataburger before and I can tell their grease is old it makes the fries taste bad. Service was awful didn't get a hello goodbye or even have a nice night just a here's your food. Will never return to this whataburger.
Atmosphere: 1
Food: 1
Service: 1
I've been thru the drive thru many times and 5 different times my order has blatantly been disregarded. I've received random items that I didn't order only to realize when I made it home. The customer service is ridiculous and honestly your drive thru need to do better.
Atmosphere: 3
Food: 3
Service: 1
Drive through fair on par with McDonalds. Was hoping for more, unfortunately this time it wasn't to be found
Atmosphere: 5
Food: 3
Service: 4
Person at the drive thru was not friendly or professional. Service very slow at drive thru.
Food: 4
Service: 4
Ordered extra topping/upgrades and charged for it but didn't have it added. Already made it home to find out I pretty much wasted money on this food.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 min in the drive thru for cold soggy food. Every time at this location. I keep thinking it will be different but it’s the same every time.
Food: 1
Service: 1
After ordering online for a curbside delivery, my wife and I drove about 3 miles to pick up our dinner order. We ordered 2 sandwiches, a Patty Melt and a whataburger with cheese no onions. When we got there, the app said park in a cubsside space and enter your space number. After about 5 minutes longer than our order was supposed to be ready, I went inside. I waited behind 2 girls ordering together. After 8 minutes, it was my turn at the cashier. I gave him my receipt and he asked my name. I said I was in space 3, he said I need a name instead . After giving my name he picked up 2 bags that had been sitting since I walked in. I asked him why they didn’t bring them out to us. He said they didn’t have anyone to bring them out. I can’t believe that a restaurant can operate this way. On top of everything else, when we got home and microwaved our now cold food, I realized I had a load of onions on mine, where the receipt clearly stated minus onions. If you ever detest a food as I do onions, then you know that the taste will linger long after you remove the item. If you don’t care about your business, or customers, or reputation, the just ignore this review and chalk it up to “that’s the way we do things here”. As for me, I will post and repost this experience everywhere I can. I will tell my family and neighbors and friends. I will post on every social networks. One daughter is a teacher at Midway ISD nearby. Another daughter works at a medical office also nearby. I can only assume you more than enough customers to run your business, that you no longer need or strive to do your jobs…
Atmosphere: 3
Food: 2
Restaurantji Recommends
Dont get what u order. Go back and u are the one wrong. All because im white
Service: 1
Called in a large order and to my surprise it was ready when I got there. This location seems to have thier stuff together. Compliments to the staff!
Good service good food. Poor service and attitude of manager was unacceptable.Still really slow, from time order placed till food in our hands 26 minutes, and in a drive thru line.Finally went back tonight, service much better.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hamburger
Located about 3miles from the highway. Turn around halfway there.
They made me get out of my car with a severe disability because they didn’t want to take my form of payment I have never had a Whataburger not want to take Apple Pay. The manager was incredibly rude.
Service: 1