Pizza Hut

31315 Farm to Market 2920 Space 2, Waller
(936) 372-1500

Recent Reviews

Sort by
Lanay

This girl that works at pizza hit I don’t know her name but she wears black glasses and chunky size wise , anywhooo my food is always good but this girl here is always having a attitude should be rude as heck for no reason they don’t want to stay there and look at you when you say something back. I don’t like her customer service and I hope you get fired gurl are you somewhere else to go? Every time I see her I get disgusting. I want to request for somebody else. Hey girl, your customer service is a zero out of 10 if you see this. Cooking is great though the girl name is Anna btw

Food: 3

Service: 1

Ana Solis

This place is a joke , I found a hair in my pizza, which is a serious food safety issue. When I called to report it Hailey, was rude and accusatory. Instead of apologizing or trying to fix the situation, she questioned why I was calling three hours later as if I were lying. I found myself explaining and justifying why dinner wasn’t immediate and was happening later. The fact that this even needed an explanation is beyond ridiculous. This experience was unprofessional, disrespectful, and has completely turned me off from ordering here again.

Atmosphere: 1

Food: 1

Service: 1

James Bunch II

Great store people are amazing very helpful and friendly

Atmosphere: 5

Food: 5

Service: 5

Olivia Petersen

Absolutely horrible. Slow service. I could have gotten Taco Bell instead.

Atmosphere: 1

Food: 1

Service: 1

jonarque chavez

I had to come here and pick up my food after the order I had place was not delivered. I called the store twice to see where my order was the first time they told me that the driver was on his way. I waited an additional 30 minutes. The driver never arrived. I then had to drive to the store where they had to remake my order where he goes to tell me that the DoorDash driver must’ve stolen my order. I’m thankful that they remade my order, but they didn’t offer to refund me my delivery fee or the tip that I gave the driver and I was not able to edit that because it was done through their website not through DoorDash. All this is while I was babysitting my niece for my brother‘s birthday was extremely inconvenient & had 2 kids waiting for pizza for about 2 hours.

Atmosphere: 2

Food: 4

Service: 2

Dj Onetake

James was extremely helpful with assisting me with my order. They ran out of supplies and he immediately communicated with me the issue, he then proceeded to fix the issue and he definitely made me a satisfied customer
Go Waller 💪🏾

Atmosphere: 5

Food: 5

Service: 5

Joseph Mellor

Uber eats. Food was still hot and delicious as always. Never stop the personal pan!

Food: 5

Ashley Prince (CRA CRA)

EVERY TIME THERES SOME ISSUE PIZZA COLD OR PIZZA DIDN'T EVEN MAKE IT TO ME

Food: 1

Service: 1

Nicholas Uschak

Ordered online, went in to pick up. Looked like two felons in the store working. The order wasn't ready but I paid when I arrived. Didn't tip as I was picking up the order myself.. could tell the guy noticed. Sat down to wait for my food and overheard the two make a lude comment as to imply that they tampered with my food. Not outright but easily decipherable. He handed me my food, and I left... Tossed the food straight in the garbage. Take of it what you will, but the atmosphere did not leave me wanting to eat anything from here.

Atmosphere: 1

Food: 1

Service: 1

Stephanie DeLeon

Had an issue with the online ordering system and got the wrong order. Error was also on my part, I did not check behind the system. The manager Andrew and the young lady who answered the phone were very helpful and Andrew fixed the order and made it hot and fresh. Thank you.

Atmosphere: 3

Food: 5

Service: 5

Shakeira Boley

Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Boogie Baldwin

Just got my pizza and top was burnt on top and bottom was thin crust on a stuffed crust pizza. Kids are super disappointed and can’t bring it back to remake it.

Atmosphere: 3

Food: 1

Service: 5

Nicolette Hamilton

Quick, Fresh and Delicious!!!

Atmosphere: 5

Food: 5

Service: 5

j P

Becareful with the tip calculator on the website. I ordered 28 dollars worth of stuff and tipped the driver 18% which is $5.04. The website says its only 13.4%.

Tip is based off order quantity and service. NOT based off of fees and taxes.

This missleading information can cause a driver to believe they are getting a poor tip as well as falsely make the customer think they are giving a poor tip.

This is the only reason for the low star count

Atmosphere: 5

Food: 5

Service: 5

dylan` wilson

Customer service was amazing and all of the staff were so kind!! Definitely my new pizza spot!

Atmosphere: 5

Food: 5

Service: 5

Loading...