Burger King

8012 Denton Hwy, Watauga
(817) 498-8329

Recent Reviews

Sort by
Jay Sincerely

During my recent visit to Burger King, I was very impressed with the level of service provided by Alan. He greeted me with professionalism, ensured my order was accurate, and handled everything with efficiency and courtesy. What stood out most was his positive attitude and attentiveness, even while managing a busy environment.

As a customer, I truly appreciate when an employee goes above and beyond to make the experience smooth and enjoyable. Alan represents Burger King exceptionally well, and I believe his efforts deserve to be formally recognized. His professionalism and customer-first approach left a lasting positive impression on my visit.

Service: 5

Margala Lynn

Came to get breakfast & all lights are on, they open at 6, not a single person there.

Nba Kentrell

I would like to commend Alan at Burger King for his outstanding service. From the moment I arrived, Alan demonstrated professionalism, courtesy, and efficiency. He greeted me warmly, ensured my order was accurate, and followed up to confirm that everything met expectations. His attention to detail and positive attitude reflect a high standard of customer service that enhances the overall dining experience. Alan is a valuable asset to the Burger King team, and I greatly appreciate the level of care and professionalism he displayed.

Atmosphere: 5

Food: 5

Service: 5

Jay Swattson

I had a great experience at Burger King thanks to Alan! He was extremely professional, friendly, and attentive. From the moment I walked in, Alan made sure everything went smoothly with my order and that I had everything I needed. It’s clear that he genuinely cares about providing excellent customer service. His positive attitude and welcoming personality really stood out and made my visit enjoyable. Employees like Alan make a big difference—Burger King is lucky to have him on the team!

Atmosphere: 5

Food: 5

Service: 5

Toua Lo

Horrible experience. I walked up to the register with the gm counting money for the register while a kid stood behind her waiting. No greeting or any communication to let me know that they'll be with me as soon as they finish up. Zero eye contact, as if I didn't exist. She finished counting the cash and walked away and immediately after she walked off, the kid behind her walks off and starts taking an order through his headset. I stood there dumbfounded. I was about to leave but someone came to take my order. My whopper was FULL of mayonnaise. It was gross. Not surprised there was none else here. Didn't enjoy my meal at all. The last meal ill ever have at BK.

Atmosphere: 1

Food: 1

Service: 1

Kayla Bellows

Service is so slow. Took 20 minutes for a MOBILE order. Don't accept mobile orders if you aren't going to make them when you accept them.

Atmosphere: 1

Food: 2

Service: 1

Typhanie mcroberts

Came here through the driveway had two separate orders and the guy says can I only do one order cause he’s the only part here but I got two different people that want two different meals and he says he’s the only one there so he can’t do two orders what does that have to do with you doing your job?

Atmosphere: 1

Food: 1

Service: 1

Ray

The laziest bunch of people you'll encounter even through drive-thru 👎👎

Atmosphere: 1

Food: 3

Service: 1

Shari Henson

I sat at the drive thru window for 10 minutes for a chicken sandwich and 3 drinks. I'm not sure if I went during a time of short staffing (around 2p on a Sunday), but I was close to driving off without my food and drinks. Waiting 5 minutes at a drive thru, sitting in a car, is a long time for a fast food place. Anything over that, to me is ridiculous. There was not a line; I was the only person from the time I ordered to driving straight to the window.

Food: 3

Service: 1

Jeff Fyock

Typical burger king drive thru. slow

Atmosphere: 3

Food: 3

Service: 3

Michelle Forster

After waiting awhile to place my order finally a rude young man sarcastically kept asking me to repeat my order. Finally my order was complete. When I got home to eat my whopper - the buns were stale and I couldn’t eat it. What a waste of money!!! I think you need to rehire new employees because every time I go here it’s not good or the order isn’t correct! I won’t be eating here again!!!!

Atmosphere: 1

Food: 1

Service: 1

Jason Cobble

Burger King burgers taste amazing. The folks here have always treated me well and the food is always hot and fresh.?

Atmosphere: 4

Food: 5

Service: 5

Burlwin O

Good food, decent service, but frigid atmosphere caused us to leave.

Atmosphere: 1

Food: 5

Service: 3

Myron Jim

Twice now that this place has got my order wrong, I order on the app.

Atmosphere: 4

Food: 4

Service: 3

Samantha Smith

Horrible service all the way around. They left out half my order which was like $20 worth of food. You would have thought they would get it right after waiting for 10 plus minutes in the parking lot. I filed a complaint and asked to be contacted. Nothing.

Atmosphere: 1

Food: 1

Service: 1

Loading...