McDonald's

7040 Denton Hwy, Watauga
(817) 427-5743

Recent Reviews

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Jackie Stone

Ever since this location went to kiosk ordering it's gone down hill, no one at the register or front desk! Can't get help from any of the employees, they look right at you & turn away! Worst experience ever at a fast food place😡

Matt

Do not go inside at this location. Horribly slow and understaffed. Waited over 20 minutes for 2 6 piece nuggets while I watched food fly out to the drive thru.

Atmosphere: 1

Food: 1

Service: 1

W Ross

Ordered large fries and cheeseburger with tomato and lettuce....both cold. Didn't go back through drive thru because had hungry kids in car. I usually don't go to this location but never again!!!

Food: 3

Norman Lloyd

Place has gone downhill in last couple months. Ppl there can't even read simple instructions

KORUSOGOD

Very large play area for the kiddos.

Atmosphere: 4

Food: 4

Service: 4

Lexi B

I visited this location in the afternoon, and it was quite busy when I arrived. I quickly noticed customers already expressing dissatisfaction, and I soon understood why. When my order was ready, I realized my Happy Meal was missing. I returned to the counter to inform the staff, and the employee, a Jamaican gentleman, gave me a dismissive look as if I were at fault. When I explained that my Happy Meal was missing, he responded rudely with, "What do you mean?" without acknowledging the mistake. He then turned around and instructed another employee to retrieve the missing item without offering an apology.

As we were leaving, my son requested a refill, which took longer than expected. When the refill was finally brought out, it was placed abruptly on the counter without any courtesy, and my son had to reach across someone else's order to grab it. The overall experience left a lot to be desired, and it was disappointing to witness such a lack of professionalism. If employees are dissatisfied with their work, it might be best to consider alternative options.

Donald Renz

It's sad when you order a McGriddle it's thrown in the bag and comes unwrapped not properly wrapped. So much for drive thru service.

Atmosphere: 2

Food: 2

Service: 1

Cindy Carter

Not sure if someone took the day off and left them short staffed, but getting human service was extremely slow. The food tasted great but fish sandwich was served with an overflowing ridiculous amount of tartar sauce and the bottom bun was folded in half, so that was a mess in the car.

Road trippers might want to plan for a longer wait time if they stop here.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Double Cheeseburger, Fish Filet

Michelle Smith

They will charge your card twice😡

Atmosphere: 1

Food: 1

Service: 1

Ms.

Just found a hair in my McChicken. The cookies I ordered are also due to expire 10 minutes before my purchase. How disgusting. It's VERY safe to say, I won't be buying food from here anymore. If I can find a hair, you can find worse.

Atmosphere: 1

Food: 1

Service: 1

Mack Blevins

The evening employees are lazy. They turn everything off an hour early. They parked me because my cookies were gonna take a bit longer and they never brought them out to me.

Atmosphere: 1

Food: 1

Service: 1

CC

They are horrible when it comes to ordering food online. Twice I had Uber drivers tell me my order was stolen. The first time it happen they hung up on me. Uber gave me a refund. Tried to give them a second chance ordered from them again weeks later. Again my order was stolen. Never visiting or ordering online from them again. I rather drive to further if I'm in the mood for McDonald's than to deal with this place.

Service: 1

Recommended dishes: Egg Mcmuffin

Timothy Adams

The two attendants Manning the 1st and 2nd window on the drive-thru should not be in customer service, perhaps at the very least actually get some training on how to be polite and respectful at the window and actually talk once in awhile and let the customer know that their order is being prepared and should be ready shortly.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Double Cheeseburger, Fish Filet, Hot Fudge Sundae, Egg Mcmuffin, Big Breakfast, Pancake, Cheeseburger, Big Mac

Double Knot

Nice looking store but dissapointing costumer service. Woman was mumbling and did not seem conscious of the time. Food took awhile for a McGriddle and hash brown.

Food: 2

Service: 1

Joel

McDonald’s: the magical land where dreams are made of fries, burgers, and… disappointment over forgotten sauces. Seriously, it’s like Bigfoot has a better chance of handing me my Sweet & Sour than the drive-thru ever does.

That said, I keep coming back because where else can you sip a perfectly balanced Coke, inhale some fries, and ponder life’s mysteries—like why the McFlurry machine is always down? The atmosphere is so comforting it might as well have kittens roaming around, purring by your feet as you enjoy your Big Mac.

Even without my sauces, McDonald’s still feels like home. 4.9/5 stars—would be a perfect 5 if they could just get me my BBQ sauce without having to remind them that I ordered some.

Parking: McDonald’s parking lots are a marvel of modern convenience, offering plenty of space to park, eat, or just contemplate life over a McFlurry. Whether you’re grabbing a quick bite or enjoying your fries in peace, it’s the unsung hero of fast food dining.

Kid-friendliness: McDonald’s playground is like a chaotic wonderland where kids burn off Happy Meal energy faster than you can say ‘Chicken McNuggets.’ It’s a little sticky, slightly chaotic, and 100% worth it for the 15 minutes of peace while you eat your fries in silence.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Big Mac

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