The baker's dozen that I ordered online was sold out when I got to the store. That was strike #1. Strike #2. The sandwich I ordered barely had meat on it. If I just wanted bread, I would have ordered a bagel just to eat. Strike #3 was the bagels in the baker's dozen were hard as rocks by the next day. They didn't place them in a plastic bag but basically threw them in their brown take out bag. So, not fresh initially.
Yeah, I'll make my own bagels from now on. Especially at those prices and sloppy way of doing business.
Atmosphere: 3
Food: 1
Service: 3
Roxi
I don't know why the soup portions are so small in store. And the prices seem rather high!!! Don't get me wrong.The soup is very good , but I would rather buy their soup from walmart or albertsons and get what I paid for.
Atmosphere: 5
Food: 4
Service: 5
Scott Stein
Good food, but a little pricey
Mariana Venancio
It’s been a while since I’ve eaten at Panera Bread — the last time was at the Euless location. Today we decided to grab some lunch to go, but unfortunately, the experience was disappointing.
The sandwich came out fine, but the French Dip didn’t come with the dip. We also ordered one small Mac & Cheese and a Broccoli Cheddar Soup, but instead received two Chicken Noodle Soups instead.
I even noticed the lady checking the order at pickup, so I didn’t think to double-check myself — but when I got home, I was really disappointed to see multiple mistakes. Hopefully, they can pay more attention to to-go orders in the future.
MDT Johnson
They were out of a number of items on the menu at about 8pm on a Saturday night. Staff handled it well. Food was fine, nothing to get excited about. Restaurant could use a good cleaning.
Atmosphere: 3
Food: 3
Service: 4
Glenn Cohoon
Pick 2 we liked and free dessert w it
Atmosphere: 5
Food: 5
Service: 5
Cody Rymer
Ordered two soups took 30 mins to get my order! Like two people in the store and two onlines ahead of me. Its putting soup in a bowl people. Soup was good though!
Atmosphere: 1
Food: 3
Service: 1
Sarah Hall
Food is ok - not great, hard bread, order is never correct - over priced $$$$ for substandard service and poorly prepared meals. Atmosphere is depressing…not clean….and employees seems miserable and very unhappy to be there…
Atmosphere: 2
Food: 1
Service: 1
Yamileth Jasso
I drove up and was about to get off my car and i arrived at 9:44pm, so i had 16 mins left to make an order before closing. Then the lady walked towards the door laughing and locked it. And it wasnt even 10 yet. Then I park afar in parking lot and i hear some employee cussing and yelling towards me and my partner laughing and cussing being super unprofessional. Never again coming to this panera bread and being disrespected. I wish i could give this place a negative-5 star. Worst service ever. The lady description she had short black hair & race was black. I just do not tolerate that type of action.
Atmosphere: 1
Service: 1
Amy Upchurch
Food was good, service is what I have come to expect from Panera. Slow, and just on the cusp of rude. We only choose Panera because we really couldn't come up with anything else. Plus it was close to where we were shopping.
This location is very frustrating. There is rarely anyone manning the front in the mornings. When getting the sip club (the reason for continuing to go here), people give me attitude and act like I'm making their life miserable by asking for a cup. I show them my app every time but they still ask if I purchased the drink. The attitude shown to guests is my biggest frustration.
Atmosphere: 1
Food: 3
Service: 1
Jamie Hoffman
Love the cranberry walnut chicken salad! It is amazing! The green yea is also my favorite
Atmosphere: 4
Food: 4
Service: 4
Angelique Donnelly
I had not eaten at Panera in quite some time so my daughter and I decided to eat lunch at this location today. What a disappointment. I ordered the 2 half’s with soup and sandwich. First problem was my sandwich was wrong. I received a chicken salad instead of the caprese. I took it back to the counter and they did bring me the caprese but it was the saddest little sandwich, one skinny slice of mozzarella, 3 thin slices of tomato and 3 arugula leaves. Not enough to even cover the roll. Then my soup was not hot enough and I had to send it back for reheating. They did bring me another bowl of soup but it also was not hot, so whatever vessel they were keeping the soup in was not keeping the soup hot enough. Soup should be served steaming hot. My daughter did like her Mac and cheese and sandwich but for $33 for the two of us I won’t be going back.
Atmosphere: 3
Food: 2
Service: 2
Harley Ramirez
At first, service was questionable. I had to wait about 5-10 mins to get help at the front counter. Food came quickly. I got home and was missing something, so call the store , the Manager apologized, and I got back up there to the store and had my item waiting for me. The manager was willing to give me stuff, and honestly, the way she handed it in all most places, nowadays, won't do what she did. Going above and beyond to make things right and truly apologized. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 4
Deborah Blakley
We went here because I had a gift card. Our food tasted good, but the bread on our sandwiches was falling apart, which made them hard to eat. My chicken noodle soup was fair, but I had to cut the chicken and carrots into smaller pieces to fit on the spoon.
The baker's dozen that I ordered online was sold out when I got to the store. That was strike #1. Strike #2. The sandwich I ordered barely had meat on it. If I just wanted bread, I would have ordered a bagel just to eat. Strike #3 was the bagels in the baker's dozen were hard as rocks by the next day. They didn't place them in a plastic bag but basically threw them in their brown take out bag. So, not fresh initially.
Yeah, I'll make my own bagels from now on. Especially at those prices and sloppy way of doing business.
Atmosphere: 3
Food: 1
Service: 3
I don't know why the soup portions are so small in store. And the prices seem rather high!!! Don't get me wrong.The soup is very good , but I would rather buy their soup from walmart or albertsons and get what I paid for.
Atmosphere: 5
Food: 4
Service: 5
Good food, but a little pricey
It’s been a while since I’ve eaten at Panera Bread — the last time was at the Euless location. Today we decided to grab some lunch to go, but unfortunately, the experience was disappointing.
The sandwich came out fine, but the French Dip didn’t come with the dip. We also ordered one small Mac & Cheese and a Broccoli Cheddar Soup, but instead received two Chicken Noodle Soups instead.
I even noticed the lady checking the order at pickup, so I didn’t think to double-check myself — but when I got home, I was really disappointed to see multiple mistakes. Hopefully, they can pay more attention to to-go orders in the future.
They were out of a number of items on the menu at about 8pm on a Saturday night. Staff handled it well. Food was fine, nothing to get excited about. Restaurant could use a good cleaning.
Atmosphere: 3
Food: 3
Service: 4
Pick 2 we liked and free dessert w it
Atmosphere: 5
Food: 5
Service: 5
Ordered two soups took 30 mins to get my order! Like two people in the store and two onlines ahead of me. Its putting soup in a bowl people. Soup was good though!
Atmosphere: 1
Food: 3
Service: 1
Food is ok - not great, hard bread, order is never correct - over priced $$$$ for substandard service and poorly prepared meals. Atmosphere is depressing…not clean….and employees seems miserable and very unhappy to be there…
Atmosphere: 2
Food: 1
Service: 1
I drove up and was about to get off my car and i arrived at 9:44pm, so i had 16 mins left to make an order before closing. Then the lady walked towards the door laughing and locked it. And it wasnt even 10 yet. Then I park afar in parking lot and i hear some employee cussing and yelling towards me and my partner laughing and cussing being super unprofessional. Never again coming to this panera bread and being disrespected. I wish i could give this place a negative-5 star. Worst service ever. The lady description she had short black hair & race was black. I just do not tolerate that type of action.
Atmosphere: 1
Service: 1
Food was good, service is what I have come to expect from Panera. Slow, and just on the cusp of rude. We only choose Panera because we really couldn't come up with anything else. Plus it was close to where we were shopping.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
This location is very frustrating. There is rarely anyone manning the front in the mornings. When getting the sip club (the reason for continuing to go here), people give me attitude and act like I'm making their life miserable by asking for a cup. I show them my app every time but they still ask if I purchased the drink. The attitude shown to guests is my biggest frustration.
Atmosphere: 1
Food: 3
Service: 1
Love the cranberry walnut chicken salad! It is amazing! The green yea is also my favorite
Atmosphere: 4
Food: 4
Service: 4
I had not eaten at Panera in quite some time so my daughter and I decided to eat lunch at this location today. What a disappointment. I ordered the 2 half’s with soup and sandwich. First problem was my sandwich was wrong. I received a chicken salad instead of the caprese. I took it back to the counter and they did bring me the caprese but it was the saddest little sandwich, one skinny slice of mozzarella, 3 thin slices of tomato and 3 arugula leaves. Not enough to even cover the roll. Then my soup was not hot enough and I had to send it back for reheating. They did bring me another bowl of soup but it also was not hot, so whatever vessel they were keeping the soup in was not keeping the soup hot enough. Soup should be served steaming hot. My daughter did like her Mac and cheese and sandwich but for $33 for the two of us I won’t be going back.
Atmosphere: 3
Food: 2
Service: 2
At first, service was questionable. I had to wait about 5-10 mins to get help at the front counter. Food came quickly. I got home and was missing something, so call the store , the Manager apologized, and I got back up there to the store and had my item waiting for me. The manager was willing to give me stuff, and honestly, the way she handed it in all most places, nowadays, won't do what she did. Going above and beyond to make things right and truly apologized. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 4
We went here because I had a gift card. Our food tasted good, but the bread on our sandwiches was falling apart, which made them hard to eat. My chicken noodle soup was fair, but I had to cut the chicken and carrots into smaller pieces to fit on the spoon.
Atmosphere: 4
Food: 3
Service: 4
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