This location is very frustrating. There is rarely anyone manning the front in the mornings. When getting the sip club (the reason for continuing to go here), people give me attitude and act like I'm making their life miserable by asking for a cup. I show them my app every time but they still ask if I purchased the drink. The attitude shown to guests is my biggest frustration.
Atmosphere: 1
Food: 3
Service: 1
Jamie Hoffman
Love the cranberry walnut chicken salad! It is amazing! The green yea is also my favorite
Atmosphere: 4
Food: 4
Service: 4
Angelique Donnelly
I had not eaten at Panera in quite some time so my daughter and I decided to eat lunch at this location today. What a disappointment. I ordered the 2 half’s with soup and sandwich. First problem was my sandwich was wrong. I received a chicken salad instead of the caprese. I took it back to the counter and they did bring me the caprese but it was the saddest little sandwich, one skinny slice of mozzarella, 3 thin slices of tomato and 3 arugula leaves. Not enough to even cover the roll. Then my soup was not hot enough and I had to send it back for reheating. They did bring me another bowl of soup but it also was not hot, so whatever vessel they were keeping the soup in was not keeping the soup hot enough. Soup should be served steaming hot. My daughter did like her Mac and cheese and sandwich but for $33 for the two of us I won’t be going back.
Atmosphere: 3
Food: 2
Service: 2
Harley Ramirez
At first, service was questionable. I had to wait about 5-10 mins to get help at the front counter. Food came quickly. I got home and was missing something, so call the store , the Manager apologized, and I got back up there to the store and had my item waiting for me. The manager was willing to give me stuff, and honestly, the way she handed it in all most places, nowadays, won't do what she did. Going above and beyond to make things right and truly apologized. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 4
Deborah Blakley
We went here because I had a gift card. Our food tasted good, but the bread on our sandwiches was falling apart, which made them hard to eat. My chicken noodle soup was fair, but I had to cut the chicken and carrots into smaller pieces to fit on the spoon.
Atmosphere: 4
Food: 3
Service: 4
alex squibbs
the staff here are VERY kind! from greeting you as you enter, making sure you get your food at the counter, and saying a goodbye when you leave! this is a very cozy cafe, and it sure is a lovely location to be able to sit down, chill, or do work on your laptop.
Atmosphere: 5
Food: 5
Service: 5
Clayton
I’ve been do many times and they always find a way to mess up my order
Atmosphere: 3
Food: 1
Service: 1
scruffdaddy
Food is always fresh and authentic, love it.
Atmosphere: 5
Food: 4
Service: 4
Lizeth Elias
A Soup-er Love Story Walked in hungry, left in bliss, Panera hit me with that savory kiss. Southwest Chicken Salad? Spicy and bold— Corn and chicken like edible gold. Then came the Broccoli Cheddar Soup, A creamy, dreamy, cheesy swoop. So warm, so thick, so perfectly right That soup hugged my insides and tucked me in tight. But food alone can't steal the scene, Let me tell you 'bout the A-team dream: Evelin was kindness wrapped in a smile, She made standing in line feel totally worthwhile. Ashley was friendly with next-level grace, Like she moonlights as joy in a human-shaped case. And Saul in the kitchen? Just lightning and skill He built my bowl faster than time could chill. Panera, you legend, you’ve won my heart— With food and a staff that play their part. So here’s five stars and this rhyming review, I came for lunch... but now I’m brand new. 💛🥗🥣
Atmosphere: 5
Food: 5
Service: 5
Sandra Reeves
The past 5 times we have come here to eat they have been out of several different things we have wanted. Tonight it was Romain lettuce and all but 3 soups. Once in a while I would understand, but every time!
Quick lunch of broccoli, cheddar and a oatmeal raisin cookie. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Martin Perales Jr.
MAY 31st, 2025 (Saturday)
Extremely Disappointed – Poor Service Experience
I was completely let down by this visit, especially considering Panera’s stated commitment to “providing high-quality, delicious food while also fostering a warm and welcoming environment for customers and employees.” Unfortunately, this location failed on both fronts.
When I walked in through the lobby, not a single employee acknowledged me, not even a simple greeting or hello. I had placed an online order and approached the cashier (whose name I believe was “Aiyden” apologies if misspelled) for assistance. Instead of being helpful, he was dismissive and rude, acting as if I was inconveniencing him by asking for help.
I wasn’t the only one having a bad experience. Several other customers seemed just as frustrated, struggling to get basic information about their orders. The whole process was disorganized and chaotic, with no clear direction or customer support.
I left feeling disrespected and disappointed. I regret not checking reviews beforehand. Save yourself the trouble and consider dining elsewhere because no customer should be made to feel like a burden for simply supporting a business.
Atmosphere: 1
Food: 1
Service: 1
William McGill
Love Panera! Can only eat here once a year because of how expensive it is, but it sure hits the spot, no matter what I order!
Kat Davis
I ordered a Greek salad today at 8:30. It looked pretty meager, mostly iceberg lettuce and did not have any feta cheese and 3 total olives. Did not match the online picture. The food is usually pretty good but this was disappointing.
Food: 2
DJT
This place now has 2 junkies that live in the park area.
This location is very frustrating. There is rarely anyone manning the front in the mornings. When getting the sip club (the reason for continuing to go here), people give me attitude and act like I'm making their life miserable by asking for a cup. I show them my app every time but they still ask if I purchased the drink. The attitude shown to guests is my biggest frustration.
Atmosphere: 1
Food: 3
Service: 1
Love the cranberry walnut chicken salad! It is amazing! The green yea is also my favorite
Atmosphere: 4
Food: 4
Service: 4
I had not eaten at Panera in quite some time so my daughter and I decided to eat lunch at this location today. What a disappointment. I ordered the 2 half’s with soup and sandwich. First problem was my sandwich was wrong. I received a chicken salad instead of the caprese. I took it back to the counter and they did bring me the caprese but it was the saddest little sandwich, one skinny slice of mozzarella, 3 thin slices of tomato and 3 arugula leaves. Not enough to even cover the roll. Then my soup was not hot enough and I had to send it back for reheating. They did bring me another bowl of soup but it also was not hot, so whatever vessel they were keeping the soup in was not keeping the soup hot enough. Soup should be served steaming hot. My daughter did like her Mac and cheese and sandwich but for $33 for the two of us I won’t be going back.
Atmosphere: 3
Food: 2
Service: 2
At first, service was questionable. I had to wait about 5-10 mins to get help at the front counter. Food came quickly. I got home and was missing something, so call the store , the Manager apologized, and I got back up there to the store and had my item waiting for me. The manager was willing to give me stuff, and honestly, the way she handed it in all most places, nowadays, won't do what she did. Going above and beyond to make things right and truly apologized. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 4
We went here because I had a gift card. Our food tasted good, but the bread on our sandwiches was falling apart, which made them hard to eat. My chicken noodle soup was fair, but I had to cut the chicken and carrots into smaller pieces to fit on the spoon.
Atmosphere: 4
Food: 3
Service: 4
the staff here are VERY kind! from greeting you as you enter, making sure you get your food at the counter, and saying a goodbye when you leave! this is a very cozy cafe, and it sure is a lovely location to be able to sit down, chill, or do work on your laptop.
Atmosphere: 5
Food: 5
Service: 5
I’ve been do many times and they always find a way to mess up my order
Atmosphere: 3
Food: 1
Service: 1
Food is always fresh and authentic, love it.
Atmosphere: 5
Food: 4
Service: 4
A Soup-er Love Story
Walked in hungry, left in bliss, Panera hit me with that savory kiss. Southwest Chicken Salad? Spicy and bold— Corn and chicken like edible gold.
Then came the Broccoli Cheddar Soup, A creamy, dreamy, cheesy swoop. So warm, so thick, so perfectly right That soup hugged my insides and tucked me in tight.
But food alone can't steal the scene, Let me tell you 'bout the A-team dream:
Evelin was kindness wrapped in a smile, She made standing in line feel totally worthwhile.
Ashley was friendly with next-level grace, Like she moonlights as joy in a human-shaped case. And Saul in the kitchen? Just lightning and skill He built my bowl faster than time could chill.
Panera, you legend, you’ve won my heart— With food and a staff that play their part. So here’s five stars and this rhyming review, I came for lunch... but now I’m brand new. 💛🥗🥣
Atmosphere: 5
Food: 5
Service: 5
The past 5 times we have come here to eat they have been out of several different things we have wanted. Tonight it was Romain lettuce and all but 3 soups. Once in a while I would understand, but every time!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Quick lunch of broccoli, cheddar and a oatmeal raisin cookie. Delicious.
Atmosphere: 5
Food: 5
Service: 5
MAY 31st, 2025 (Saturday)
Extremely Disappointed – Poor Service Experience
I was completely let down by this visit, especially considering Panera’s stated commitment to “providing high-quality, delicious food while also fostering a warm and welcoming environment for customers and employees.” Unfortunately, this location failed on both fronts.
When I walked in through the lobby, not a single employee acknowledged me, not even a simple greeting or hello. I had placed an online order and approached the cashier (whose name I believe was “Aiyden” apologies if misspelled) for assistance. Instead of being helpful, he was dismissive and rude, acting as if I was inconveniencing him by asking for help.
I wasn’t the only one having a bad experience. Several other customers seemed just as frustrated, struggling to get basic information about their orders. The whole process was disorganized and chaotic, with no clear direction or customer support.
I left feeling disrespected and disappointed. I regret not checking reviews beforehand. Save yourself the trouble and consider dining elsewhere because no customer should be made to feel like a burden for simply supporting a business.
Atmosphere: 1
Food: 1
Service: 1
Love Panera! Can only eat here once a year because of how expensive it is, but it sure hits the spot, no matter what I order!
I ordered a Greek salad today at 8:30. It looked pretty meager, mostly iceberg lettuce and did not have any feta cheese and 3 total olives. Did not match the online picture. The food is usually pretty good but this was disappointing.
Food: 2
This place now has 2 junkies that live in the park area.
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