Been using this Pappa John’s for over three years now. We started eating Papa John’s Pizza in China. Now we’re eating pizza with our two grand daughters here and enjoy the taste, toppings and crust so much we wouldn’t change if we were tempted to. Friendly folks here.
Atmosphere: 4
Food: 4
Service: 4
Lester champion
Ordered pizza and wings and continuously tried to call to figure out where our order is and no one answered. When called as a new order they answered but refused to allow us to speak to a manager because he or she would put you on perpetual hold. So if you want cold sad pizza and wings this is the place.
Atmosphere: 1
Food: 1
Service: 1
Claudia Hernandez
Very good
Atmosphere: 5
Food: 5
Service: 5
mel g
My family and I decided that we would order pizza to be delivered for dinner, I should have asked around or read reviews for myself before choosing this place! I will NEVER order from this particular store again. The complaints go on and on…For one, we tip cash and NEVER tip on our receipt (especially not until we receive our food). The delivery driver had the audacity to call me to ask if I was tipping (extremely rude if you ask me). I live less than 2 miles away so I don’t know why our food would not be warm at the least, and our pizzas weren’t cut! Huge disappointment, lesson learned!!!Apparently there are several people who have issues with this store and also with this particular delivery driver and yet NOTHING has been done about the complaints. Save yourself some time and your hard earned money and find a different pizza place!!!
Food: 1
Service: 1
Collin Chapman
This spot never lets me down. Order is always spot on. Manager Adrienne or El Heffe of pizza as I say. Drivers are on point. Food is hot and drinks are cold!Parking: Easy right in frint
The Manager on day shift that worked 12.17.23 needs to be replaced. Worst customer service I have ever experienced and I have been managing restaurants for 22 years. I understand if you have complications and or problems with ordering systems but customers don’t know this and to come at me like you did and tell me if me and everyone else would stop bothering you you could find out what’s going on is the wrong approach. You need to do everyone a favor a go do something out of customer service.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Martin
I’ve had my pizza’s delivered and I’ve picked them up for decades. I’ve never had an issue. Yesterday, I picked up my large, single topping (spicy sausage) thin crust pizza and loved it! I just recently started ordering thin crust to reduce the gluten. If you use your app and pick up, it’s only $7.99 before tax. Just had two slices for breakfast and the thin crust was not soggy like other places. Pleasantly surprised.Parking: Parking is tight, directly in front of the store. There’s only three spots. That location has been there since I was a teenager and I’m 50 now. Needs updating, especially the parking area.
Atmosphere: 4
Food: 5
Service: 5
Brent (NRM)
When you order pineapple chicken and wind up with jalapenos, pepperoni and pineapple.
Food: 1
Service: 1
Brandon Page
Order a large pepperoni pizza. Woke up the next day the whole house was had diarrhea. The only one that didn’t was my 8 year because he was in bed. Unless you want your house to fight over the bathrooms don’t eat
Atmosphere: 1
Food: 1
Service: 1
Kayla Bellows
Thank you papa johns for actually putting extra cheese on my pizza. It was
Average pizza. Workers had no gloves on while boxing the food. Garlic knots were great. Pizza is in the
Atmosphere: 2
Food: 2
Service: 2
Angela Faulks
Ordered online and selected “no contact delivery” .. the driver called me and asked me if I could meet her outside. I said yea but what’s the point of no contact delivery. She didn’t wanna look for my apartment or what?
Food: 3
Service: 2
Lauren Walsh
Never going to this location again. My best friend, her husband and I were talking about ordering Papa John's and their 6 year old son grabbed the phone ran off and called them. Adrian from papa johns answered and was telling our son she's his worst nightmare and she hopes he dies.We called back and asked to speak to a manger and the same person who told their son this claimed to be the manger.Super unprofessional staff and this will be getting passed along to corporate!!
Lauren W.
Never going to this location again. My best friend, her husband and I were talking about ordering Papa John's and their 6 year old son grabbed the phone ran off and called them. Adrian from papa johns answered and was telling our son she's his worst nightmare and she hopes he dies. We called back and asked to speak to a manger and the same person who told their son this claimed to be the manger. Super unprofessional staff and this will be getting passed along to corporate!!
Dean Miller
Ordered a pizza yet again thinking they will get it right. But No! Once again it is delivered cold. Had to heat in oven before I could eat.I even tip, but the service is so bad, if you call in and talk to the young male manager it’s a don’t order here attitude. Never again will I use this store in Watauga , Texas!!
Been using this Pappa John’s for over three years now. We started eating Papa John’s Pizza in China. Now we’re eating pizza with our two grand daughters here and enjoy the taste, toppings and crust so much we wouldn’t change if we were tempted to. Friendly folks here.
Atmosphere: 4
Food: 4
Service: 4
Ordered pizza and wings and continuously tried to call to figure out where our order is and no one answered. When called as a new order they answered but refused to allow us to speak to a manager because he or she would put you on perpetual hold. So if you want cold sad pizza and wings this is the place.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
My family and I decided that we would order pizza to be delivered for dinner, I should have asked around or read reviews for myself before choosing this place! I will NEVER order from this particular store again. The complaints go on and on…For one, we tip cash and NEVER tip on our receipt (especially not until we receive our food). The delivery driver had the audacity to call me to ask if I was tipping (extremely rude if you ask me). I live less than 2 miles away so I don’t know why our food would not be warm at the least, and our pizzas weren’t cut! Huge disappointment, lesson learned!!!Apparently there are several people who have issues with this store and also with this particular delivery driver and yet NOTHING has been done about the complaints. Save yourself some time and your hard earned money and find a different pizza place!!!
Food: 1
Service: 1
This spot never lets me down. Order is always spot on. Manager Adrienne or El Heffe of pizza as I say. Drivers are on point. Food is hot and drinks are cold!Parking: Easy right in frint
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Breadsticks
The Manager on day shift that worked 12.17.23 needs to be replaced. Worst customer service I have ever experienced and I have been managing restaurants for 22 years. I understand if you have complications and or problems with ordering systems but customers don’t know this and to come at me like you did and tell me if me and everyone else would stop bothering you you could find out what’s going on is the wrong approach. You need to do everyone a favor a go do something out of customer service.
Atmosphere: 1
Food: 1
Service: 1
I’ve had my pizza’s delivered and I’ve picked them up for decades. I’ve never had an issue. Yesterday, I picked up my large, single topping (spicy sausage) thin crust pizza and loved it! I just recently started ordering thin crust to reduce the gluten. If you use your app and pick up, it’s only $7.99 before tax. Just had two slices for breakfast and the thin crust was not soggy like other places. Pleasantly surprised.Parking: Parking is tight, directly in front of the store. There’s only three spots. That location has been there since I was a teenager and I’m 50 now. Needs updating, especially the parking area.
Atmosphere: 4
Food: 5
Service: 5
When you order pineapple chicken and wind up with jalapenos, pepperoni and pineapple.
Food: 1
Service: 1
Order a large pepperoni pizza. Woke up the next day the whole house was had diarrhea. The only one that didn’t was my 8 year because he was in bed. Unless you want your house to fight over the bathrooms don’t eat
Atmosphere: 1
Food: 1
Service: 1
Thank you papa johns for actually putting extra cheese on my pizza. It was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Cheesesticks
Restaurantji Recommends
Average pizza. Workers had no gloves on while boxing the food. Garlic knots were great. Pizza is in the
Atmosphere: 2
Food: 2
Service: 2
Ordered online and selected “no contact delivery” .. the driver called me and asked me if I could meet her outside. I said yea but what’s the point of no contact delivery. She didn’t wanna look for my apartment or what?
Food: 3
Service: 2
Never going to this location again. My best friend, her husband and I were talking about ordering Papa John's and their 6 year old son grabbed the phone ran off and called them. Adrian from papa johns answered and was telling our son she's his worst nightmare and she hopes he dies.We called back and asked to speak to a manger and the same person who told their son this claimed to be the manger.Super unprofessional staff and this will be getting passed along to corporate!!
Never going to this location again. My best friend, her husband and I were talking about ordering Papa John's and their 6 year old son grabbed the phone ran off and called them. Adrian from papa johns answered and was telling our son she's his worst nightmare and she hopes he dies. We called back and asked to speak to a manger and the same person who told their son this claimed to be the manger. Super unprofessional staff and this will be getting passed along to corporate!!
Ordered a pizza yet again thinking they will get it right. But No! Once again it is delivered cold. Had to heat in oven before I could eat.I even tip, but the service is so bad, if you call in and talk to the young male manager it’s a don’t order here attitude. Never again will I use this store in Watauga , Texas!!
Atmosphere: 1
Food: 2
Service: 1