Starbucks
Towne Crossing, 8004 Denton Hwy, Watauga
(817) 427-2100
Recent Reviews
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Worst Starbucks ever, employees don't know how to make orders correctly. Employee gives a attitude after he knows he made the drink incorrectly.
Atmosphere: 2
Food: 1
Service: 1
Ordered for light ice. But i got extra ice instead🤷🏻♀️
8/1/25 EDIT: after a month I decided to give them another try, big mistake, this was probably the worst coffee I ever received. Idk if they switched their oat milk or used the wrong milk or what but as soon as I got to work this was how my coffee looked, I couldn’t even drink it. I called the location and as always they don’t answer the phone. Last time I went through the drive through and told them my issue and told them I called 5x and they never answered and the lady swore they always answer. This proves they don’t. Last time I come here.
I visit this location almost daily in the morning before work, lately the drinks have been so inconsistent, they always taste different & I get the same drink every day, Venti Iced Brown Sugar Shaken Espresso with vanilla syrup, and every single time it’s either too milky or too strong, it used to be so good and now I get my drink remade more often than normal because I’m not going to pay $9 for a poorly made coffee.
Food: 2
Flies everywhere in dining area and on display food
I order coffee from this location every morning and they never fail when making my very custom coffee. I love this location and have better days when they make my coffee. Thank yall!
Food: 5
Service: 5
I ordered the Matcha green tea with non-dairy sweet cream and they gave me regular milk, which made me very very sick.
Atmosphere: 5
Food: 1
Service: 1
I'm so disappointed. I loved this location and staff has always been so sweet but the last 2 times I've gone here my drink order was wrong. The first time they kept trying to hand me a hot chai latte. I repeated multiple times I got an iced white mocha. They remade it and when I tasted it on my way to work.. It was an iced chai .
And again today, on my way to work I stopped again thinking maybe last time was just a bad day. I got an iced latte this time...but absolutely no flavoring. Just milk and espresso ☹️
Love the staff here every morning! I always consistently get the best vanilla lattes at this location. I usually go through the drive through but this morning I had time to sit in the cafe and the short redhead barista was very efficiently getting everyone’s drinks out and writing nice messages on our cups despite the crazy Valentine’s Day rush ❤️
Atmosphere: 4
Food: 5
Service: 5
If you want to start your day off with a big ol' smile on your face, visit THIS Starbucks. Not only do they make the best sweet cream vanilla cold brews consistently, but the thoughtful and caring staff will make you feel special and welcome every single time you visit.
The morning crew is my absolute favorite. Brooklyn personalizes your cup with such flair and always remembers what you love the most. Rhonda, Marissa, Abby, and Bailey are such a joy to talk to. And if you are planning on going to Italy any time soon, Val is your girl. She's the best.
Whenever I'm out of town and visiting another Starbucks, I never forget why my home store is my favorite. It's extraordinary.
Atmosphere: 5
Food: 5
Service: 5
Poured my Starbucks out from this store after one sip :( the milk tasted so sour. Didn’t have time to get it fixed
Restaurantji Recommends
This place used to be my favorite place to go. Lately I been have bad experience here especially, the drink wrong and the staff is rude. One girl bring out my drink and it the wrong drink. I explained to her but it seem like she doesn't care. She don't smile at all. Evertime I come in here, she seem like she doesnt like her job or having a bad. That is bad customer service.
Atmosphere: 4
Food: 3
Service: 1
This was by far my worst experience at a Starbucks ever. I waited 20 minutes for an order. During that time I witnessed the employees being rude and getting attitudes with customers. One employee said she wasn’t on the clock so she couldn’t help. The only employee that was nice was the redhead that was working. I think I’d rather just go to Melby’s from now on.
Service: 1
Probably the nicest starbucks I've gone too and one of the guys was really cool!
Atmosphere: 5
Food: 5
Service: 5
Not acceptable to pay $9 for a venti with an extra shot when the cup is half empty. Just a reminder I don’t need Starbucks in my life.
Coffee was extremely burnt to the point it tasted like wet cigarettes. I’d recommend another location…..
Atmosphere: 1
Food: 1
Service: 1
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