I’ve always enjoyed going to this Whataburger better than all the others because the manager’s here pitching and to help staff members my only issue is one or two of the young teenagers boys who don’t know the meaning of customer service. Now, for all the other employees, very kind, courteous, and they have good customer service.
Atmosphere: 4
Food: 5
Service: 3
melanie lizardi
They were jam packed inside and still were able to offer great drive thru service. The young man that took my order was very friendly and my food was hot, fresh and delicious. Go get you a Whataburger on Denton Hwy in Watagua!
Atmosphere: 5
Food: 5
Service: 5
Sherry Smiley
I got a chicken strip kids meal. Went through the drive thru. One car in front of me. I got to the window the young men was very nice smile and greeted me. After I paid he asked if I could pull forward they waiting on fries. I said sure. I got my order and on my way to work. Why the fries was hot and fresh but the strips was cold and old. That piss me off. Why not push to give out hot fresh food. They had a good amount of people in there to not be serving no so fresh food. I could have understood if they were short staffed. They were talking and standing around. I paid almost $9.00 to eat fries and a drink
Atmosphere: 4
Food: 1
Service: 4
Los Diaz
My family and I stopped by Whataburger on 12/13/2025, and I have to say it was one of the best experiences I’ve had in a while. The food was delicious, the staff was friendly, and my order came out quickly. We love visiting Whataburger whenever we’re in town. During this visit, we even had the chance to meet the store owner, Mina, who was very helpful and welcoming
Atmosphere: 5
Food: 5
Service: 5
Alex Sweet
Daniel the manager fixed my issue and went the extra mile. Really appreciated that! Also, in case you order off the app, don’t forget to add cheese to the burger like I did LOL
Steve Martin
Friendly more like family than employees . We go there every morning for breakfast . This should be your model store .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Platter Whatameal
Mia Stechkin
The current manager here is such a sweet and nice guy. We witnessed him getting berated by a manchild on 23/11/25 and the manager kept a calm tone the entire doing everything he can to make up for a small mistake, easily fixed mistake.
Atmosphere: 5
Food: 5
Service: 5
T C.
I come here allot because the other ones near me suck and this location is on my way to work. I have not had a problem with this one till this morning. 1)Misunderstanding of my order so my card had to be charged and cancelled then charged again. 2)I don’t mind waiting for fresh fries but I’ve worked for Whataburger and I can tell they did not clean the oil last night. The fries were hard and dry and seemed like they had allot more salty than normal. 3) Forgot my fork for my biscuit and gravy. (It happens but is something that can be helpful to customers) I’m going to give it another shot and hopefully I won’t have to change Whataburger locations again but I was disappointed with this visit.
Food: 2
Service: 3
8 Crownz Entertainment
I don’t remember ever getting an order fixed wrong ! Always on point !
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Chancy
Don't go here unless you want roaches cooked in with your fries. Absolutely disgusting and we are never going back to this location
This was a go to spot for many years. But within the last couple/few years there have been some negative changes in the food quality and service. Cold food, inconsistent quality and service, you never know how your food is gonna be. Fries cold and taste off/chemically. Staff vibes now seem to not care about anything. The Whataburger we have come to know is gone. Sadly its not just this location.
Madrid Madrid
Friendly folks
Atmosphere: 5
Food: 5
Service: 5
Uzihel Alfaro
It was great as most times, however. Every time i visit this location the burger appears colder. The cheese is cold as-well, no other whataburger does this. They also stole 1/2 of my wife’s burger patty. It was Just missing.
Atmosphere: 3
Food: 2
Service: 3
April Ann Talley - Patterson
This one always gets my whatawings right with the extra sauce!
Atmosphere: 5
Food: 5
Service: 5
Angela Little
If i could gove zero stars i would. The manager Jose is rude and has no idea how to run a store. I called in to complain about getting a burger that i ordered with no cheese because i cant eat cheese and i asked for grilled jalapenos. And the burger was complete opposite. I asked how can he fix it. I dont want a refund i just want my burger corrected. And he said he cant do that. I asked for general managers number and he said he was too busy to give me the number. Dont recommend going to this location.
I’ve always enjoyed going to this Whataburger better than all the others because the manager’s here pitching and to help staff members my only issue is one or two of the young teenagers boys who don’t know the meaning of customer service. Now, for all the other employees, very kind, courteous, and they have good customer service.
Atmosphere: 4
Food: 5
Service: 3
They were jam packed inside and still were able to offer great drive thru service. The young man that took my order was very friendly and my food was hot, fresh and delicious. Go get you a Whataburger on Denton Hwy in Watagua!
Atmosphere: 5
Food: 5
Service: 5
I got a chicken strip kids meal. Went through the drive thru. One car in front of me. I got to the window the young men was very nice smile and greeted me. After I paid he asked if I could pull forward they waiting on fries. I said sure. I got my order and on my way to work. Why the fries was hot and fresh but the strips was cold and old. That piss me off. Why not push to give out hot fresh food. They had a good amount of people in there to not be serving no so fresh food. I could have understood if they were short staffed. They were talking and standing around. I paid almost $9.00 to eat fries and a drink
Atmosphere: 4
Food: 1
Service: 4
My family and I stopped by Whataburger on 12/13/2025, and I have to say it was one of the best experiences I’ve had in a while. The food was delicious, the staff was friendly, and my order came out quickly. We love visiting Whataburger whenever we’re in town. During this visit, we even had the chance to meet the store owner, Mina, who was very helpful and welcoming
Atmosphere: 5
Food: 5
Service: 5
Daniel the manager fixed my issue and went the extra mile. Really appreciated that!
Also, in case you order off the app, don’t forget to add cheese to the burger like I did LOL
Friendly more like family than employees . We go there every morning for breakfast . This should be your model store .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Platter Whatameal
The current manager here is such a sweet and nice guy. We witnessed him getting berated by a manchild on 23/11/25 and the manager kept a calm tone the entire doing everything he can to make up for a small mistake, easily fixed mistake.
Atmosphere: 5
Food: 5
Service: 5
I come here allot because the other ones near me suck and this location is on my way to work. I have not had a problem with this one till this morning. 1)Misunderstanding of my order so my card had to be charged and cancelled then charged again. 2)I don’t mind waiting for fresh fries but I’ve worked for Whataburger and I can tell they did not clean the oil last night. The fries were hard and dry and seemed like they had allot more salty than normal. 3) Forgot my fork for my biscuit and gravy. (It happens but is something that can be helpful to customers) I’m going to give it another shot and hopefully I won’t have to change Whataburger locations again but I was disappointed with this visit.
Food: 2
Service: 3
I don’t remember ever getting an order fixed wrong ! Always on point !
Atmosphere: 5
Food: 5
Service: 5
Don't go here unless you want roaches cooked in with your fries. Absolutely disgusting and we are never going back to this location
Food: 1
Restaurantji Recommends
This was a go to spot for many years. But within the last couple/few years there have been some negative changes in the food quality and service. Cold food, inconsistent quality and service, you never know how your food is gonna be. Fries cold and taste off/chemically. Staff vibes now seem to not care about anything. The Whataburger we have come to know is gone. Sadly its not just this location.
Friendly folks
Atmosphere: 5
Food: 5
Service: 5
It was great as most times, however.
Every time i visit this location the burger appears colder. The cheese is cold as-well, no other whataburger does this.
They also stole 1/2 of my wife’s burger patty. It was Just missing.
Atmosphere: 3
Food: 2
Service: 3
This one always gets my whatawings right with the extra sauce!
Atmosphere: 5
Food: 5
Service: 5
If i could gove zero stars i would. The manager Jose is rude and has no idea how to run a store. I called in to complain about getting a burger that i ordered with no cheese because i cant eat cheese and i asked for grilled jalapenos. And the burger was complete opposite. I asked how can he fix it. I dont want a refund i just want my burger corrected. And he said he cant do that. I asked for general managers number and he said he was too busy to give me the number. Dont recommend going to this location.
Atmosphere: 1
Food: 1
Service: 1
Loading...