I visited Chipotle Store 2250 on the evening of Sunday January 11 2025. They were out of pinto beans the vegetables were black and looked inedible. The store was not clean and the drink area was overcome with excessive ice. While I was eating I observed one of the employees where they slide the food to the register sit her butt on that counter more than once and other customers food slide across that area after she got up. I can only imagine the germs in the back of her pants that transfered to the counter. The same individual was also spending her time playing with a pop it fidget toy. I question the heath of this store now and have to reconsider going. Management and leadership need to clean up their store.
Atmosphere: 1
Food: 2
Service: 1
HRT Ventures
This Chipotle has become consistently disappointing late in the evening. I come here regularly between 9:00–9:30 PM, and they do not close until 11:00 PM, yet almost every time it feels like I’m walking in after hours.
Tonight was especially bad. By 9:30 PM, multiple ingredients were already gone — no shredded cheese, several meats missing, and unsweet tea was already empty (which is a recurring issue here after about 8:00 PM). The staff said they “didn’t get a truck,” but that shouldn’t translate into half the menu being unavailable with an hour and a half left before closing.
On top of that, all the chairs were already flipped up on tables, and the store was clearly being shut down and cleaned as if they were done for the night. The overall attitude from the staff made it feel like customers coming in at that time were an inconvenience — they were laughing about the missing items and seemed annoyed that anyone even walked through the door.
I should not feel out of place or unwelcome coming into a restaurant that is still open for another 90 minutes. If this location can’t maintain basic ingredients or a professional attitude through posted business hours, then they need to either adjust their hours or fix their operations.
Very disappointing, and unfortunately, this has become a pattern at this location.
Atmosphere: 1
Food: 1
Service: 1
Rachel Elaine
I love chipotle. This location usually does pretty well in customer satisfaction for me. I ate there Friday before last and it was one of the best steak bowls I've ever had at a chipotle (the steak was well cut- zero fatty pieces). But today, we ate there at lunch right before noon...and my steak bowl had many pieces of steak with fatty, unchewable pieces( Like probably over half of my steak bites in my burrito bowl). I spit out most bites because the fat was the majority of those bites. Disgusting and really disappointing, considering the premium steak option is. Please trim off the fat consistently. Its gross and really impacts the overall satisfaction of the entire meal and choice of restaurant to eat at in the future.
Atmosphere: 3
Food: 3
Service: 4
Eduardo
Placed an online order mid day and was told that they were going to make anymore food for the rest of day
Scott Bowers
Staff are too carless to listen to my order and prepare my food. Not returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Jaydog Sosebee
I had hair in my food so do with that as you please
Atmosphere: 3
Food: 1
Service: 3
Cody McElhaney
They accommodated and made me feel very comfortable about allergens/cross contamination! My 5mo twins were diagnosed with severe soy and dairy allergies and if I eat a trace of either they end up with whole body eczema and bloody diarrhea, so my diet is very restricted and I either choose not to eat out or doing so causes a lot or anxiety and worry over not knowing enough about what’s in the food. When I mentioned to them that I had these allergies to avoid they immediately responded and washed their hands, replaced the serving utensils in the food I was selecting with clean ones and this made me feel so comfortable. I felt like I could enjoy my food out for once without worrying about cross contamination!!
Service: 5
Max Dobbs
Food was fine. But I had to tell the staff to clean the dining room. W had to clean our own table because there was not a single place to sit that was clean. Update: when they did finally come through and “clean” the dining room., he used a dry. Lots to open a few of the tables and left rice on most of them. Didn’t sweep at all.
Steven Sindt
Paid $1.70 for maybe a teaspoon scoop of queso.. asked for extra rice extra corn paid $20 for less than quality food..
Atmosphere: 1
Food: 1
Service: 1
Lorraine Crutcher
1 star on food and service because the size of the burrito with our order was absolutely unacceptable. I called Chipotle to let them know there was an issue and was told the only way to fix the problem was to send me a BOGO offer. They left out part of my order, and the burrito was the size of a pack of gum- ridiculous for the $11 price tag. This was an order placed online and picked up in store. This was also the second time in 3 months that we had this problem at this location. Chipotle then wants to fix the problem by asking me to spend more money on a problem they caused in order to keep customers on the hook, makes me rethink my loyalty to this company.
So nasty serving the food tables were so nasty trash on floor and tables restroom i didn't even used it i have gone to many Chipotle and this was the nastiest one I would never ever go again
Atmosphere: 1
Food: 1
Service: 1
Vivek T
Good size serving and warm food
Kimberly J
We’ve given this location so many chances, but today was the last. The entire place is absolutely filthy. The food prep areas are an absolute mess, not a single clean table, and the floors are disgusting. Multiple sodas were out in the machine as well. Never again!
Atmosphere: 1
Food: 2
Service: 2
Ralph Romero Jr
We eat chipotle quite often and order through the app, but I have never ordered a chicken burrito and have it almost come out to the same size as one of their salsa cups. Kind of crazy for a $10 burrito.
Atmosphere: 5
Food: 3
Service: 5
Estela Gomez
Every time I order food from this place, the rice is hard. It's not cooked correctly and I even up throwing it away.
I visited Chipotle Store 2250 on the evening of Sunday January 11 2025. They were out of pinto beans the vegetables were black and looked inedible. The store was not clean and the drink area was overcome with excessive ice. While I was eating I observed one of the employees where they slide the food to the register sit her butt on that counter more than once and other customers food slide across that area after she got up. I can only imagine the germs in the back of her pants that transfered to the counter. The same individual was also spending her time playing with a pop it fidget toy. I question the heath of this store now and have to reconsider going. Management and leadership need to clean up their store.
Atmosphere: 1
Food: 2
Service: 1
This Chipotle has become consistently disappointing late in the evening. I come here regularly between 9:00–9:30 PM, and they do not close until 11:00 PM, yet almost every time it feels like I’m walking in after hours.
Tonight was especially bad. By 9:30 PM, multiple ingredients were already gone — no shredded cheese, several meats missing, and unsweet tea was already empty (which is a recurring issue here after about 8:00 PM). The staff said they “didn’t get a truck,” but that shouldn’t translate into half the menu being unavailable with an hour and a half left before closing.
On top of that, all the chairs were already flipped up on tables, and the store was clearly being shut down and cleaned as if they were done for the night. The overall attitude from the staff made it feel like customers coming in at that time were an inconvenience — they were laughing about the missing items and seemed annoyed that anyone even walked through the door.
I should not feel out of place or unwelcome coming into a restaurant that is still open for another 90 minutes. If this location can’t maintain basic ingredients or a professional attitude through posted business hours, then they need to either adjust their hours or fix their operations.
Very disappointing, and unfortunately, this has become a pattern at this location.
Atmosphere: 1
Food: 1
Service: 1
I love chipotle. This location usually does pretty well in customer satisfaction for me. I ate there Friday before last and it was one of the best steak bowls I've ever had at a chipotle (the steak was well cut- zero fatty pieces). But today, we ate there at lunch right before noon...and my steak bowl had many pieces of steak with fatty, unchewable pieces( Like probably over half of my steak bites in my burrito bowl). I spit out most bites because the fat was the majority of those bites. Disgusting and really disappointing, considering the premium steak option is. Please trim off the fat consistently. Its gross and really impacts the overall satisfaction of the entire meal and choice of restaurant to eat at in the future.
Atmosphere: 3
Food: 3
Service: 4
Placed an online order mid day and was told that they were going to make anymore food for the rest of day
Staff are too carless to listen to my order and prepare my food. Not returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I had hair in my food so do with that as you please
Atmosphere: 3
Food: 1
Service: 3
They accommodated and made me feel very comfortable about allergens/cross contamination! My 5mo twins were diagnosed with severe soy and dairy allergies and if I eat a trace of either they end up with whole body eczema and bloody diarrhea, so my diet is very restricted and I either choose not to eat out or doing so causes a lot or anxiety and worry over not knowing enough about what’s in the food. When I mentioned to them that I had these allergies to avoid they immediately responded and washed their hands, replaced the serving utensils in the food I was selecting with clean ones and this made me feel so comfortable. I felt like I could enjoy my food out for once without worrying about cross contamination!!
Service: 5
Food was fine. But I had to tell the staff to clean the dining room. W had to clean our own table because there was not a single place to sit that was clean.
Update: when they did finally come through and “clean” the dining room., he used a dry. Lots to open a few of the tables and left rice on most of them. Didn’t sweep at all.
Paid $1.70 for maybe a teaspoon scoop of queso.. asked for extra rice extra corn paid $20 for less than quality food..
Atmosphere: 1
Food: 1
Service: 1
1 star on food and service because the size of the burrito with our order was absolutely unacceptable. I called Chipotle to let them know there was an issue and was told the only way to fix the problem was to send me a BOGO offer. They left out part of my order, and the burrito was the size of a pack of gum- ridiculous for the $11 price tag. This was an order placed online and picked up in store. This was also the second time in 3 months that we had this problem at this location. Chipotle then wants to fix the problem by asking me to spend more money on a problem they caused in order to keep customers on the hook, makes me rethink my loyalty to this company.
Food: 1
Service: 1
Restaurantji Recommends
So nasty serving the food tables were so nasty trash on floor and tables restroom i didn't even used it i have gone to many Chipotle and this was the nastiest one I would never ever go again
Atmosphere: 1
Food: 1
Service: 1
Good size serving and warm food
We’ve given this location so many chances, but today was the last. The entire place is absolutely filthy. The food prep areas are an absolute mess, not a single clean table, and the floors are disgusting. Multiple sodas were out in the machine as well. Never again!
Atmosphere: 1
Food: 2
Service: 2
We eat chipotle quite often and order through the app, but I have never ordered a chicken burrito and have it almost come out to the same size as one of their salsa cups. Kind of crazy for a $10 burrito.
Atmosphere: 5
Food: 3
Service: 5
Every time I order food from this place, the rice is hard. It's not cooked correctly and I even up throwing it away.
Food: 1
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