We normally do not go to KFC. We thought what the heck since had just moved to the area. My wife ordered the Chicken Pot Pie. She thought it was all white meat. It isn't. This one was 90% dark meat. She did not like it at all. I had the wings with potato wedges. The breading on the wings was not like their fried chicken. It was crumbly. The potato wedges were either overcooked or setting under heat lamps to long. They were tough and not soft inside. The employee that served use not the friendliest. This must be why they are advertising for all new staff. Now we remember why we do not normally eat at KFC.
Atmosphere: 2
Food: 3
Service: 2
Alisha Robles
Never good anymore always disappointed by the quality of the food there which sucks because it was on of my favorite places
Atmosphere: 1
Food: 1
Service: 1
B Kipp
Please review your cameras at around 6:50PM on 11/15. I stood at the counter for 10 minutes and couldn't get acknowledged by staff. When I finally called out to the back, the drive through worker literally screamed at me that they were busy and only had 2 people working. I might give this guy another chance, but I'd definitely fire whatever manager put them in this position by staffing 2 employees on a Friday night. If you're corporate, shut this place down or increase your staff budget. This looks terrible on your brand. It'll be a few years before I give any KFC another chance.
Service: 1
Eddie Salinas
Sad how this place has turned out. Had to wait almost 10 minutes on chicken to be made, and after 15 minutes waiting at the drive thru they bring me the wrong order. Get home and the food looks like it has been sitting out for hours. NEVER AGAIN! GOOD BYE !!
Patrick Emerson
Make sure you check your food before you leave the parking lot. The fact that someone actually thought this was ok is ridiculous.
Atmosphere: 3
Food: 1
Service: 3
becca benson
Got a 5 piece tender meal with fries and a Mac and cheese. I live less than 10 minutes away from the KFC so I am extremely confused how all of my food is ice cold. I haven’t eaten KFC in about a year but all of the food was extremely disappointing. Won’t be back again…
Food: 1
Service: 3
Wendy Flippin
I have never had any issues with KFC. Until today. Pulled into the drive through around 545 or so this evening. This location was not very busy at all. Ordered a 12 PC dark with 2 large sides. From the very beginning, the young lady running the drive-thru seemed very unsure of what she was doing. Pulled up to the window and she took payment but failed to offer a receipt. Ok, no big deal. We were immediately asked to pull around to the side of the building and that she would bring our food out to us. Two vehicles pulled into the drive-thru after us, ordered and were also asked to pull around and park. Young lady comes out with food and asks if we ordered the 8 pc. We said no and told her what was ordered. The two vehicles after us received their food before we did. One pulled away, one stayed. The one that stayed got out and had to take his order back in because it was incorrect. Came back out 10 minutes later and he said they still didn't get his order correct and he decided to take the food and leave. Young lady comes back out and was asked what was the problem as we were still waiting to receive our food. She had to ask us AGAIN what we ordered and again, it was repeated back to her. 10 minutes later, she's back asking us yet again what we ordered and could she see our receipt. Told her that she never gave us a receipt. She then asked us to check said bank account for transaction, she was told no. We reverified what was ordered and she said she believes she charged us for an 8 pc and that her manager needed to know. By this time, we had been sitting there for a good 30/45 minutes. We told her that we just wanted our food, that this mess-up was on them, not us and that it should be corrected as such. All in all, we must have spent a good hour at this location just waiting on our fast food. Working in fast food is not a hard job nor a difficult concept. I'm very unclear as to how it took almost an hour to get our food, food that they had no problem taking payment for immediately. Upon leaving, we passed by Raising Cane's and they were booming. Had a line in the drive-thru and were still getting people out. I now understand why this KFC was as dead as it was. I'm not really sure what the management is doing at this location but the service definitely needs some improvement. Honestly, if I could have rated the service less than a 1, I would have. Do better, KFC!
Atmosphere: 1
Food: 4
Service: 1
Shaun Jones
Loooooonnnnngggg wait times. Staff semi rude. You can definitely tell they do not want to be here
Jet Mec
As it's the only KFC in the area by miles, kind of stuck with this store. If you plan on dining in, know that walk in customers are NOT a priority for the staff at this store. You will litterally wait until there are no cars in the drive thru and then if they feel like taking your order. Staff when they do take orders are anything but polite and friendly. I really feel like I'm in California when I go to this store, unappreciated and subject to a robbery.
$3 for an extra order of fries, and they didn't even fill the container halfway. There's literally 8 individual French fries in this box that cost $3. And these are normal sized French fries, not much bigger than McDonald's. You're better off going to one of the other chicken places nearby where you will get what you pay for
Atmosphere: 1
Food: 1
Service: 1
Kenny
Staff is always friendly and kind, dining area is always clean when we are here. Better than a lot of other locations we have been to before.
Atmosphere: 5
Food: 5
Service: 5
Don West
Don’t send me away from the drive-thru after I pay with the offer of “we will bring it to you” and then take 17 minutes to bring me the food . It is fast food with the convenience of a drive up window. This location often struggles to make gravy correctly , but today it was the long wait . There are 5 other restaurants selling chicken and strips/wings within a 1/2 mile of this KFC location. The manager or owner of this location better get it figured out or this location will soon be closed.
Atmosphere: 3
Food: 3
Service: 1
B̷l̷o̷o̷d̷D̷r̷a̷g̷o̷n̷1̷7̷x̷x̷
When I went to get kfc they messed up my order, and i paid 20 dollars and never got it back
Atmosphere: 2
Food: 4
Service: 4
Leann Simmons
Drive thru, we waited at the order speaker for 5 mins. There was no one in front of us, and only 2 cars in the dinning area. First item we ordered, would take 25 mins to make. Asked if they could substitute, apparently no they cant. Being in a hurry, we ordered something else. Get to the window, pay, and informed it would take an additional 10 mins to make our food. Asked for the receipt, we were ignored. We pulled around and waited at the dinning area like instructed. Waited 15 mins. Went inside, proceeded to wait another 7 mins. Again asked for receipt when they finally handed us our food, was again ignored. We were in a hurry, and left quickly to pick up kids from an event. Fond out we did not have all of our order as we were leaving. Do NOT waste your time at this KFC. Completely ridiculous.
We normally do not go to KFC. We thought what the heck since had just moved to the area. My wife ordered the Chicken Pot Pie. She thought it was all white meat. It isn't. This one was 90% dark meat. She did not like it at all. I had the wings with potato wedges. The breading on the wings was not like their fried chicken. It was crumbly. The potato wedges were either overcooked or setting under heat lamps to long. They were tough and not soft inside. The employee that served use not the friendliest. This must be why they are advertising for all new staff. Now we remember why we do not normally eat at KFC.
Atmosphere: 2
Food: 3
Service: 2
Never good anymore always disappointed by the quality of the food there which sucks because it was on of my favorite places
Atmosphere: 1
Food: 1
Service: 1
Please review your cameras at around 6:50PM on 11/15. I stood at the counter for 10 minutes and couldn't get acknowledged by staff. When I finally called out to the back, the drive through worker literally screamed at me that they were busy and only had 2 people working. I might give this guy another chance, but I'd definitely fire whatever manager put them in this position by staffing 2 employees on a Friday night. If you're corporate, shut this place down or increase your staff budget. This looks terrible on your brand. It'll be a few years before I give any KFC another chance.
Service: 1
Sad how this place has turned out. Had to wait almost 10 minutes on chicken to be made, and after 15 minutes waiting at the drive thru they bring me the wrong order. Get home and the food looks like it has been sitting out for hours. NEVER AGAIN! GOOD BYE !!
Make sure you check your food before you leave the parking lot. The fact that someone actually thought this was ok is ridiculous.
Atmosphere: 3
Food: 1
Service: 3
Got a 5 piece tender meal with fries and a Mac and cheese. I live less than 10 minutes away from the KFC so I am extremely confused how all of my food is ice cold. I haven’t eaten KFC in about a year but all of the food was extremely disappointing. Won’t be back again…
Food: 1
Service: 3
I have never had any issues with KFC. Until today. Pulled into the drive through around 545 or so this evening. This location was not very busy at all. Ordered a 12 PC dark with 2 large sides. From the very beginning, the young lady running the drive-thru seemed very unsure of what she was doing. Pulled up to the window and she took payment but failed to offer a receipt. Ok, no big deal. We were immediately asked to pull around to the side of the building and that she would bring our food out to us. Two vehicles pulled into the drive-thru after us, ordered and were also asked to pull around and park. Young lady comes out with food and asks if we ordered the 8 pc. We said no and told her what was ordered. The two vehicles after us received their food before we did. One pulled away, one stayed. The one that stayed got out and had to take his order back in because it was incorrect. Came back out 10 minutes later and he said they still didn't get his order correct and he decided to take the food and leave. Young lady comes back out and was asked what was the problem as we were still waiting to receive our food. She had to ask us AGAIN what we ordered and again, it was repeated back to her. 10 minutes later, she's back asking us yet again what we ordered and could she see our receipt. Told her that she never gave us a receipt. She then asked us to check said bank account for transaction, she was told no. We reverified what was ordered and she said she believes she charged us for an 8 pc and that her manager needed to know. By this time, we had been sitting there for a good 30/45 minutes. We told her that we just wanted our food, that this mess-up was on them, not us and that it should be corrected as such. All in all, we must have spent a good hour at this location just waiting on our fast food. Working in fast food is not a hard job nor a difficult concept. I'm very unclear as to how it took almost an hour to get our food, food that they had no problem taking payment for immediately. Upon leaving, we passed by Raising Cane's and they were booming. Had a line in the drive-thru and were still getting people out. I now understand why this KFC was as dead as it was. I'm not really sure what the management is doing at this location but the service definitely needs some improvement. Honestly, if I could have rated the service less than a 1, I would have. Do better, KFC!
Atmosphere: 1
Food: 4
Service: 1
Loooooonnnnngggg wait times. Staff semi rude. You can definitely tell they do not want to be here
As it's the only KFC in the area by miles, kind of stuck with this store. If you plan on dining in, know that walk in customers are NOT a priority for the staff at this store. You will litterally wait until there are no cars in the drive thru and then if they feel like taking your order. Staff when they do take orders are anything but polite and friendly. I really feel like I'm in California when I go to this store, unappreciated and subject to a robbery.
Atmosphere: 2
Food: 3
Service: 1
4 piece wait 30 minutes.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
$3 for an extra order of fries, and they didn't even fill the container halfway. There's literally 8 individual French fries in this box that cost $3. And these are normal sized French fries, not much bigger than McDonald's. You're better off going to one of the other chicken places nearby where you will get what you pay for
Atmosphere: 1
Food: 1
Service: 1
Staff is always friendly and kind, dining area is always clean when we are here. Better than a lot of other locations we have been to before.
Atmosphere: 5
Food: 5
Service: 5
Don’t send me away from the drive-thru after I pay with the offer of “we will bring it to you” and then take 17 minutes to bring me the food . It is fast food with the convenience of a drive up window. This location often struggles to make gravy correctly , but today it was the long wait .
There are 5 other restaurants selling chicken and strips/wings within a 1/2 mile of this KFC location.
The manager or owner of this location better get it figured out or this location will soon be closed.
Atmosphere: 3
Food: 3
Service: 1
When I went to get kfc they messed up my order, and i paid 20 dollars and never got it back
Atmosphere: 2
Food: 4
Service: 4
Drive thru, we waited at the order speaker for 5 mins. There was no one in front of us, and only 2 cars in the dinning area. First item we ordered, would take 25 mins to make. Asked if they could substitute, apparently no they cant. Being in a hurry, we ordered something else. Get to the window, pay, and informed it would take an additional 10 mins to make our food. Asked for the receipt, we were ignored. We pulled around and waited at the dinning area like instructed. Waited 15 mins. Went inside, proceeded to wait another 7 mins. Again asked for receipt when they finally handed us our food, was again ignored. We were in a hurry, and left quickly to pick up kids from an event. Fond out we did not have all of our order as we were leaving. Do NOT waste your time at this KFC. Completely ridiculous.
Atmosphere: 1
Food: 2
Service: 1
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