Long John Silver's - Temp Closed for Remodel

stopped in today while the staff was nice, many customers are waiting some over 30 minute

Atmosphere: 5

Food: 5

Service: 3

Only good thing I can say was the food was at least hot and decent. Sat there for 20 minutes after ordering our food and people who ordered after us were getting their food before us. The workers were at least nice but absolutely horrible food service.

Atmosphere: 2

Food: 2

Service: 1

Best LJS location

Atmosphere: 5

Food: 5

Service: 5

Terrible experience. I ordered in the drive-thru, got home & my order isn't correct. There are several items missing & the wrong side item was given. I've called several times, it'll ring & then go to an answering machine.

Service: 1

I hate making reviews like this and I really try to give the benefit of the doubt when it comes to this sort of thing because I also work in the food industry. But the service was AWFUL. I went inside and ordered through their self- service, and waited for an HOUR for my food. I'm understanding a little during a Sunday afternoon because it can get busy, but an hour is ridiculous.
There were only 3 workers there and they were overwhelmed with how busy it got. I felt bad for the lady because she was literally running around everywhere. It resulted in her forgetting about my food for an hour. I always love LJS and their food, but they really need help on their service.

Atmosphere: 2

Food: 4

Service: 1

Trash service

Slow service, small portions and ok food. Sad because LJS used to be much better.

Atmosphere: 3

Food: 3

Service: 2

This was the worst service we have ever received here. We come at least once a month and order on the app. Our order has never been wrong and then tonight we ordered the 2 piece fish 3 chicken with 2 sides (FF & hush puppies) with a side of popcorn shrimp. We received the popcorn shrimp and 1 fish & 1 chicken with no hush puppies at all (supposed to be 8 in total) when I got home checked the order and it was wrong I called the store now answer, called again went to voicemail saying they were busy try again later, I called 8 times and had no answer to resolve the problem. I don't live close enough to just jump back in the car and head back to the store. I have put a survey in and I expect a refund and the manager or district manager to return my call to explain how there was not anyone in the drive thru and only one table inside being used and the crew failed to complete an order correctly or answer a phone to fix a problem they created.

Atmosphere: 2

Food: 1

Service: 1

A modern LJS. I ordered online so it'd be ready by the time I arrived. They accidentally mislabeled my food, so it sat on the shelf for 20 minutes and got cold. It was still delicious and the workers were understandably too busy to notice and it took them 8 minutes to figure out where the mistake was made.

Atmosphere: 4

Food: 5

Service: 4

Over 40 mins to get my mobile order, still wasn't right. They even cleared the screen so that it wouldn't look bad on their times. Our drink even had some in it. Get it together or close up shop. This is ridiculous

Atmosphere: 1

Food: 3

Service: 1

I’m from calif.. visiting my daughter ..decided to stop for lunch . I haven’t had ljs’s fish in over 2 years. Most stores have shut down in calif.
The fish and shrimp meal was fantastic, beautifully cooked nice and crispy the shrimp was larger than in calif. I stoped by again 2 days later and got the $6.00 fish deal . It was a great value for the money, again cooked to perfection. I’ll be heading back home and will really miss this place.
If you like fish you will love this place, I highly recommend it!
Thank you long John silvers for a wonderful experience. Of all the places that I had lunch at , this was the best . Bar none!
PS
I’ve been coming to long John Silvers since the 70’s.

Atmosphere: 5

Food: 5

Service: 5

Food was hot and fresh, but the problem is they are horribly short staffed. Just getting absolutely pummeled on a Saturday, let alone the first Saturday of the month when everyone is out and spending new money. Shame because the staff were trying their hardest but they ALL admitted to me that management was nowhere in sight and even if they were they wouldn’t care.

Atmosphere: 1

Food: 4

Service: 1

I love me some Long John Silvers, but when you order food it should be fresh.. you pay good money not even get what you pay for. Not freshly cooked the amount I added pics to show you what you pay for and what you get. I rated the service bad bc the food was not freshly cooked and the amount.

Food: 4

Service: 3

The food at this place is poor quality we bought chicken and I would not recommend going to this place

Best tasting fish