I picked up my online order . When I needed something else, I waited by the counter too long before getting acknowledged. Staff completely ignored me!!!!
Kid-friendliness: Kid friendly.
Wheelchair accessibility: Yes 👍
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Jumbo Jack
Charlie Kenobi
I ordered an Ultimate Bacon Jack combo just now and they didn't put any bacon!!
The store smells awful, like wet carpet too!
Atmosphere: 1
Food: 1
Service: 1
Magdaleno Ybarra
Food is decent.
Atmosphere: 4
Food: 3
Service: 3
Jonathan Hernandez
Great food but the wait times are horrible
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Order of Tacos, Ultimate Cheeseburger, Sourdough Jack, French Fries, Breakfast Sandwich
Andy H.
Always fast service and hot food. I don't understand why they are always hosing down the drive thru. It just makes a mess of my car. It's kind of a Mexico thing. Unnecessary.
Food: 4
Service: 4
Franklin Bloo
Got the new smash burger, got food poisoning. Thanks, jack.
Atmosphere: 1
Food: 1
Service: 1
danny castaneda
Just a complete disappointment. Smh ?♂️ maybe it was because I ordered the double jack but I don't know.. I ordered 7 stuffed jalapeños and I got 6 and they look burn. I ordered a medium fries and they taste like they been there for a while.. never again going somewhere else.
Food: 1
Israel Balderas jr
Being disabled In a wheelchair the worker Jeremiah was so nice and attentive. Very very good worker. For his second day on the job excellent job sir keep up the good work. N thanks again God bless you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
Will
False advertising. I asked for Large Oreo Shake for the advertised $4.69 and they charged me $5.19. Manager was incompetent and said the old fashioned shakes were $4.69. Then why are they in the opposite place?! Also the new $5.49 combo has lettuce and tomato advertised, yet they charge 10 cents extra for each. The drink machines were out of several syrup, like original Coca Cola, the medium lids and straws were all missing. Messy tables with nobody to clean them. The workers are cool, but the management sucks. Fix your stuff please.
The food is very average, the staff is friendly.
Atmosphere: 4
Food: 1
Service: 3
I picked up my online order . When I needed something else, I waited by the counter too long before getting acknowledged. Staff completely ignored me!!!!
Kid-friendliness: Kid friendly.
Wheelchair accessibility: Yes 👍
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Jumbo Jack
I ordered an Ultimate Bacon Jack combo just now and they didn't put any bacon!!
The store smells awful, like wet carpet too!
Atmosphere: 1
Food: 1
Service: 1
Food is decent.
Atmosphere: 4
Food: 3
Service: 3
Great food but the wait times are horrible
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Order of Tacos, Ultimate Cheeseburger, Sourdough Jack, French Fries, Breakfast Sandwich
Always fast service and hot food. I don't understand why they are always hosing down the drive thru. It just makes a mess of my car. It's kind of a Mexico thing. Unnecessary.
Food: 4
Service: 4
Got the new smash burger, got food poisoning. Thanks, jack.
Atmosphere: 1
Food: 1
Service: 1
Just a complete disappointment. Smh ?♂️ maybe it was because I ordered the double jack but I don't know.. I ordered 7 stuffed jalapeños and I got 6 and they look burn. I ordered a medium fries and they taste like they been there for a while.. never again going somewhere else.
Food: 1
Being disabled In a wheelchair the worker Jeremiah was so nice and attentive. Very very good worker. For his second day on the job excellent job sir keep up the good work. N thanks again God bless you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
False advertising. I asked for Large Oreo Shake for the advertised $4.69 and they charged me $5.19. Manager was incompetent and said the old fashioned shakes were $4.69. Then why are they in the opposite place?! Also the new $5.49 combo has lettuce and tomato advertised, yet they charge 10 cents extra for each. The drink machines were out of several syrup, like original Coca Cola, the medium lids and straws were all missing. Messy tables with nobody to clean them. The workers are cool, but the management sucks. Fix your stuff please.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
All the food was very delicious, especially the smash burgers, very good service and attention and comfortable facilities.
Atmosphere: 4
Food: 5
Service: 5
This JITB was not too busy this morning and as expected, the food and service was great. The staff is always prompt and courteous. Thank u JITB!
Atmosphere: 5
Food: 5
Service: 5
Very rude employees! Had 0 customer service rushed us with our order and they had filthy restrooms.
Atmosphere: 1
Food: 1
Service: 1
Gave me an incomplete order. Cant even call cause their phone doesn’t work.
Dont have time to go back from lunch break.
Disappointing
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Ultimate Cheeseburger
Service is always fast and accurate
Atmosphere: 5
Food: 5
Service: 5
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