Worst customer service & extremely hot in the restaurant!
Rosemary Falcon
I love this place!!!! The staff is so nice and the food is outstandingly delicious!!! I’ve tried their chicken, beef and Bun Bo, I loved them all. You absolutely have to try this place. I highly recommend it!!!
It’s sooo good, there was no time for before pictures🙃
Atmosphere: 5
Food: 5
Service: 5
Bobby Tamez
Man i love it! I loved the atmosphere! I loved the soup! I loved the service! I will be a regular from now on...the whole experience hit the spot! Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Steeve
Very good pho but first time for Spring Roll with chicken… not a big fan… (3 sizes of Pho or Bun Bo Hue) Both are excellent, CAREFUL the Bun Boe Hue is kind of spicy!
Otherwise, everything good and tasty like the Egg Roll.
The place is nice and very fast to receive your order (5 minutes) but then the refill took time for us…
Give it a try! At 10/15 minutes to the Premium Outlet!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Beef Pho
Pedro Estanislao Ramos, Jr.
This was my first time having pho. It’s very, very delicious. The broth has so much flavor. It’s a new flavor profile for me and I really enjoyed it. Excellent staff, fast paced service and very clean environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
Hayhay
BEST PHO THAT I HAVE EVER HAD. I eat pho at least once a week and have finally found the best store. The food is soooo good and fresh. Portions and pricing is pretty good too. The staff was nice and the decorations are adorable. I unfortunately do not live in town or I would eat this everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho, Chicken Pho
Rhiannon Lyman
Food is delicious! Its a cute little hole in the wall, but some of the best pho I've had! Would definitely recommend this place! My favorite foods have got to be the egg rolls and fried rice. Avocado smoothie is super good, too! 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
eli carrillo
The food is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Pho, Fried Rice and Spring Rolls, Bún Bò Huế Spicy Pho, Egg Rolls with Lettuce
Natalya Contreras
UPDATE:
I appreciate the owner’s timely and thoughtful response to my review. It’s clear they genuinely care about customer feedback and are open to making improvements. I hope they implement the changes mentioned, especially around the broth quality, utensils, and overall service experience. I’m updating my rating from 2 stars to 5 to reflect the professionalism and willingness to improve, and I look forward to giving this place another try in the future.
--- This review is for the beef pho only.
Let me start with the positives: the portions were generous, and the drinks are supposed to come with free refills - which is always a nice touch.
Unfortunately, the overall experience was disappointing.
The pho didn’t taste authentic. The beef was already fully cooked before being added to the soup, and it was overly fatty and oily. The broth was extremely hot, which caused the noodles to overcook and lose their texture. The broth itself didn’t seem freshly made from scratch - it tasted more like a powdered or pre-made base. It lacked depth and flavor, especially the signature pho note of cinnamon, which was completely absent. On top of that, the sodium level was so high it left me feeling swollen and overly thirsty for the rest of the day.
Even the cilantro - which is usually rich and vibrant in this region - had no flavor, which I found surprising.
The price was already on the high side, but for this level of quality, it felt unjustified. The utensils were all plastic, and the soup spoon was so tiny it made eating the pho awkward. I had to ask for a larger spoon, partly because I was also concerned that the thin plastic might melt in the overly hot broth.
Service was practically non-existent. Despite drinks supposedly coming with refills, we were only offered a refill once - just as we were getting ready to leave.
Lastly, I have to mention the staff uniforms. While the prints on t-shirts may be funny to some adults, as a parent, I found the implied profanity inappropriate. It’s not the kind of environment I’d feel comfortable bringing children to.
Overall, my experience was negative. I hope the restaurant owner sees this as constructive feedback - because with some adjustments, there’s real potential for improvement.
Atmosphere: 2
Food: 1
Service: 1
Let's Ride Taxi
This is Jesse, owner and operator of Let's Ride Taxi. I had the pleasure of servicing this restaurant among others and I have to admit it is a clean kitchen and the food is awesome. Great job to the cooks, serving staff and hosting is also a top tier. 100% recommended!
The food is absolutely amazing!! As well as the atmosphere but the service is quite poor…our server walked right past us with her head down completely ignoring that we were calling her as well as another server..mind you there was at best 4 other people there and atleast 3 workers.
Atmosphere: 5
Food: 5
Service: 2
jack
Terrible experience. Ordered fried rice chicken so dry rice old and dry
Recommended dishes: Beef Pho, Spring Rolls and Egg Rolls
itsmonse
Love this pho place, the food it’s always good and also the customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
Baepsae Seven
I ordered the medium sized Chicken pho, came with a delicious broth, a good amount of chicken breast & cilantro & noodles with basil, cilantro, lime, bean sprouts & jalapeños slices on the side.it was phenomenal BUT after leaving our food, we never saw the server again. My friend had to get up & look for her to get napkins & a take out container. I highly recommend this place because the food was excellent, it was the service that wasn't as good as it could've been.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Pho
davitt smith
Great service and the pho is top tier. Bring the family friend shoot bring your ex it will bring you closer together over this delicious pho.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho, Fried Rice and Spring Rolls
Worst customer service & extremely hot in the restaurant!
I love this place!!!! The staff is so nice and the food is outstandingly delicious!!! I’ve tried their chicken, beef and Bun Bo, I loved them all. You absolutely have to try this place. I highly recommend it!!!
It’s sooo good, there was no time for before pictures🙃
Atmosphere: 5
Food: 5
Service: 5
Man i love it! I loved the atmosphere! I loved the soup! I loved the service! I will be a regular from now on...the whole experience hit the spot! Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Very good pho but first time for Spring Roll with chicken… not a big fan…
(3 sizes of Pho or Bun Bo Hue)
Both are excellent, CAREFUL the Bun Boe Hue is kind of spicy!
Otherwise, everything good and tasty like the Egg Roll.
The place is nice and very fast to receive your order (5 minutes) but then the refill took time for us…
Give it a try! At 10/15 minutes to the Premium Outlet!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Beef Pho
This was my first time having pho. It’s very, very delicious. The broth has so much flavor. It’s a new flavor profile for me and I really enjoyed it. Excellent staff, fast paced service and very clean environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
BEST PHO THAT I HAVE EVER HAD. I eat pho at least once a week and have finally found the best store. The food is soooo good and fresh. Portions and pricing is pretty good too. The staff was nice and the decorations are adorable. I unfortunately do not live in town or I would eat this everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho, Chicken Pho
Food is delicious! Its a cute little hole in the wall, but some of the best pho I've had! Would definitely recommend this place! My favorite foods have got to be the egg rolls and fried rice. Avocado smoothie is super good, too! 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
The food is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Pho, Fried Rice and Spring Rolls, Bún Bò Huế Spicy Pho, Egg Rolls with Lettuce
UPDATE:
I appreciate the owner’s timely and thoughtful response to my review. It’s clear they genuinely care about customer feedback and are open to making improvements. I hope they implement the changes mentioned, especially around the broth quality, utensils, and overall service experience. I’m updating my rating from 2 stars to 5 to reflect the professionalism and willingness to improve, and I look forward to giving this place another try in the future.
---
This review is for the beef pho only.
Let me start with the positives: the portions were generous, and the drinks are supposed to come with free refills - which is always a nice touch.
Unfortunately, the overall experience was disappointing.
The pho didn’t taste authentic. The beef was already fully cooked before being added to the soup, and it was overly fatty and oily. The broth was extremely hot, which caused the noodles to overcook and lose their texture. The broth itself didn’t seem freshly made from scratch - it tasted more like a powdered or pre-made base. It lacked depth and flavor, especially the signature pho note of cinnamon, which was completely absent. On top of that, the sodium level was so high it left me feeling swollen and overly thirsty for the rest of the day.
Even the cilantro - which is usually rich and vibrant in this region - had no flavor, which I found surprising.
The price was already on the high side, but for this level of quality, it felt unjustified. The utensils were all plastic, and the soup spoon was so tiny it made eating the pho awkward. I had to ask for a larger spoon, partly because I was also concerned that the thin plastic might melt in the overly hot broth.
Service was practically non-existent. Despite drinks supposedly coming with refills, we were only offered a refill once - just as we were getting ready to leave.
Lastly, I have to mention the staff uniforms. While the prints on t-shirts may be funny to some adults, as a parent, I found the implied profanity inappropriate. It’s not the kind of environment I’d feel comfortable bringing children to.
Overall, my experience was negative. I hope the restaurant owner sees this as constructive feedback - because with some adjustments, there’s real potential for improvement.
Atmosphere: 2
Food: 1
Service: 1
This is Jesse, owner and operator of Let's Ride Taxi. I had the pleasure of servicing this restaurant among others and I have to admit it is a clean kitchen and the food is awesome. Great job to the cooks, serving staff and hosting is also a top tier. 100% recommended!
Restaurantji Recommends
The food is absolutely amazing!! As well as the atmosphere but the service is quite poor…our server walked right past us with her head down completely ignoring that we were calling her as well as another server..mind you there was at best 4 other people there and atleast 3 workers.
Atmosphere: 5
Food: 5
Service: 2
Terrible experience. Ordered fried rice chicken so dry rice old and dry
Recommended dishes: Beef Pho, Spring Rolls and Egg Rolls
Love this pho place, the food it’s always good and also the customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
I ordered the medium sized Chicken pho, came with a delicious broth, a good amount of chicken breast & cilantro & noodles with basil, cilantro, lime, bean sprouts & jalapeños slices on the side.it was phenomenal BUT after leaving our food, we never saw the server again. My friend had to get up & look for her to get napkins & a take out container. I highly recommend this place because the food was excellent, it was the service that wasn't as good as it could've been.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Pho
Great service and the pho is top tier. Bring the family friend shoot bring your ex it will bring you closer together over this delicious pho.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho, Fried Rice and Spring Rolls
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