Worst serve I’ve had in a while at this location! I ordered fountain drinks for my kids and I not to realize the fountain machine wasn’t even working! So we decided on sweat tea, none available, okay let’s get unsweetened tea again none available! Not to mention the only drink available was Dr.pepper which was watered down! I informed the workers they stated they had ran out and didn’t want to brew because it was going to take awhile! Okay, we paid for our drinks and we had to result in bottle waters! We asked if they can honor the difference since it was an inconvenient that the fountain drinks were out and the teas had ran out! The worker with a tattoo under her chin stated no because she would have to cancel the order and it was too much! Like it’s your job! Don’t want to provide customer service don’t work! Wouldn’t go back again! Once I informed them I was going to complain they started stocking the chips since those were low as well! Paid over 30.00 not to even drink what we wanted!
Food: 3
Service: 1
Alfonso Aguilera
The guys that were there need to wear net in their beards or have them cut it neatly too many tattoos.
Atmosphere: 4
Food: 5
Service: 3
Zack Gomez
Teach your crew GOOD customer service or fire them
Atmosphere: 1
Food: 4
Service: 1
Goku Son
There’s a girl with a terrible attitude and seems like she doesn’t even want to work there. She Ruins the environment
Atmosphere: 1
Food: 2
Service: 1
Juan Lopez
I dont have much to say, the service was really good, it felt fresh and calming, I almost fell asleep 🤣🫶
Atmosphere: 5
Food: 5
Service: 5
Jessica Rodriguez
My order was perfectly made & very nice employee who helped me with my order. Seemed like he was the only one working while the ladies and some other gentleman was talking in the back standing around. Male with tattoos great service!
-ordered a little over a month ago. Today's service was okay. Seemed like many were talking to each one. One person working helping customers.
Atmosphere: 5
Food: 5
Service: 5
Mr Ricky
I enjoy the sweet onion chicken teriyaki 6" sub with extra sweet onion sauce. Only bad thing I can say is that the sauce and chicken isn't distributed evenly. I have been to this location a few times and every time this place is empty of customers. A great place for a quiet lunch with a special someone.
Atmosphere: 4
Food: 4
Service: 5
BgKhuna Alvarado
Sandwich wasn't complete they advertise items that they don't have
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Sara Rokos
Walked into restaurant around 130ish to see only two other people sitting down eating. I ordered my food for my daughter and I paid went to go sit down and couldn't find a clean spot to sit down. Floors were filthy, and tables were filthy. So I cleaned our own table in order to sit down and have lunch. I suggested to the manager at that time (some guy with tattoos all over) that perhaps instead of standing behind the counter he should come out and clean that I'm not an employee and I don't get paid to clean the restaurant. He gave me attitude and laughed. Ps. No hair net or beard cover hence the reason I found a hair in my sub! 🤢
Atmosphere: 1
Food: 1
Service: 1
Hey Friend
This place is good when the screen works from beginning to end...plus when they publish coupons. Otherwise, I rarely come to pay full price for a sammich.
The attention of the manager Joseph is rude and haughty, it took a long time to charge us and he made the subways reluctantly. (Morning shift manager)
Atmosphere: 2
Service: 1
David Hooks
The one in Donna south 493 have better positive attitude and really awesome customer service then the one in weslaco north on Texas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Rotisserie-Style Chicken, Black Forest Ham
Elizabeth Castillo
I admit my order was long. 4 subs and a pizza. But after waiting for 50 minutes in my car via drive-thru, I watched 3 customers walk in and get their sandwiches done. I had to wave to get someone's attention. Then I was advised that they didn't have pizza and that all sandwiches that had elected for provolone had all been replaced with white American cheese (no choice given). I replaced the pizza for about sub. After waiting for nearly an hour, they finally decided to start my order, and the young lady suggested I drive around so they could take the food to my car, but I refused. I asked why the long wait, and she said "that wasn't her problem". They failed to toast all my sandwiches. The car behind me in a tesla gave up and left. They definitely need more employees and with better customer service.
Worst serve I’ve had in a while at this location! I ordered fountain drinks for my kids and I not to realize the fountain machine wasn’t even working! So we decided on sweat tea, none available, okay let’s get unsweetened tea again none available! Not to mention the only drink available was Dr.pepper which was watered down! I informed the workers they stated they had ran out and didn’t want to brew because it was going to take awhile! Okay, we paid for our drinks and we had to result in bottle waters! We asked if they can honor the difference since it was an inconvenient that the fountain drinks were out and the teas had ran out! The worker with a tattoo under her chin stated no because she would have to cancel the order and it was too much! Like it’s your job! Don’t want to provide customer service don’t work! Wouldn’t go back again! Once I informed them I was going to complain they started stocking the chips since those were low as well! Paid over 30.00 not to even drink what we wanted!
Food: 3
Service: 1
The guys that were there need to wear net in their beards or have them cut it neatly too many tattoos.
Atmosphere: 4
Food: 5
Service: 3
Teach your crew GOOD customer service or fire them
Atmosphere: 1
Food: 4
Service: 1
There’s a girl with a terrible attitude and seems like she doesn’t even want to work there. She Ruins the environment
Atmosphere: 1
Food: 2
Service: 1
I dont have much to say, the service was really good, it felt fresh and calming, I almost fell asleep 🤣🫶
Atmosphere: 5
Food: 5
Service: 5
My order was perfectly made & very nice employee who helped me with my order. Seemed like he was the only one working while the ladies and some other gentleman was talking in the back standing around. Male with tattoos great service!
-ordered a little over a month ago. Today's service was okay. Seemed like many were talking to each one. One person working helping customers.
Atmosphere: 5
Food: 5
Service: 5
I enjoy the sweet onion chicken teriyaki 6" sub with extra sweet onion sauce. Only bad thing I can say is that the sauce and chicken isn't distributed evenly. I have been to this location a few times and every time this place is empty of customers. A great place for a quiet lunch with a special someone.
Atmosphere: 4
Food: 4
Service: 5
Sandwich wasn't complete they advertise items that they don't have
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Walked into restaurant around 130ish to see only two other people sitting down eating. I ordered my food for my daughter and I paid went to go sit down and couldn't find a clean spot to sit down. Floors were filthy, and tables were filthy. So I cleaned our own table in order to sit down and have lunch. I suggested to the manager at that time (some guy with tattoos all over) that perhaps instead of standing behind the counter he should come out and clean that I'm not an employee and I don't get paid to clean the restaurant. He gave me attitude and laughed. Ps. No hair net or beard cover hence the reason I found a hair in my sub! 🤢
Atmosphere: 1
Food: 1
Service: 1
This place is good when the screen works from beginning to end...plus when they publish coupons. Otherwise, I rarely come to pay full price for a sammich.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The attention of the manager Joseph is rude and haughty, it took a long time to charge us and he made the subways reluctantly. (Morning shift manager)
Atmosphere: 2
Service: 1
The one in Donna south 493 have better positive attitude and really awesome customer service then the one in weslaco north on Texas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Rotisserie-Style Chicken, Black Forest Ham
I admit my order was long. 4 subs and a pizza. But after waiting for 50 minutes in my car via drive-thru, I watched 3 customers walk in and get their sandwiches done. I had to wave to get someone's attention. Then I was advised that they didn't have pizza and that all sandwiches that had elected for provolone had all been replaced with white American cheese (no choice given). I replaced the pizza for about sub. After waiting for nearly an hour, they finally decided to start my order, and the young lady suggested I drive around so they could take the food to my car, but I refused. I asked why the long wait, and she said "that wasn't her problem". They failed to toast all my sandwiches. The car behind me in a tesla gave up and left. They definitely need more employees and with better customer service.
Atmosphere: 1
Food: 2
Service: 1
Good service and very clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cookies
Quick in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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