Person taking order was really rude today at 8:45 pm so i cancel my order. I will never be back to this place
Debbie Brumbelow
Great managers and district managers. I called in after my daughter was treated rudely, and I was greeted with nothing but solutions and apologetic kind people willing to help make things better. After many phone calls, I had to come and delete my prior review because this establishment took responsibility and heard me out! Great people, and food btw!
Patrick ONeal
Food is good, just get it to go. Too many flies.
Update: Haven't dined in since my first review. Only do drive-thru. Food still decent. I think they people there are over worked and under paid. They always seem exhausted when I order. Not usually very happy. But they are not rude. Just seem exhausted. Their parking lot is full of potholes.
Kenneth Kelley
I usually go through the drive through at this location. The staff are welcoming and I generally don’t have to repeat my order 4 times like other places. The meal is made when you order, so you may have to wait a couple minutes to get it, but it comes out hot, fresh, and satisfying. My only gripe is the narrow lane for the drive through. If you’ve got a larger vehicle, I hope you know how to swang that thang lol
Mona Gianatti
Hunger buster sandwich was huge for me and my favorite dessert, the "blizzard" was a treat. Staff are friendly n accommodating to my needs.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Double Hunger Buster with Cheese
MiMi Lynch
Love Dairy Queen’s ice cream cones
Atmosphere: 5
Food: 5
Service: 5
Kaidynne Pugh
The new and younger employees have no sense of hygiene. I see signs of laziness and zero enthusiasm.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Hamburger
Alejandro Galvan
Very friendly. Ice cream cone to wrap up the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fingers
Karen Cooey
Facility NEEDS TO BE DEEPLY CLEANED. Food was substandard. Ordering & kitchen crew NEED help. All need more training desperately. Wait, time was horrible, especially for what we ordered. Hopefully, the corp will come in and clean up.
Ordered a chicken salad. Lettuce looked to be a week old. It was slimy and wilted. Chicken was good- was the only thing I ate off the salad. Got a sweet tea and it was watered down. The ladies that worked there were nice - just wish the food would have been better.
Atmosphere: 3
Food: 1
Service: 5
Carroll Jackson
This Dairy Queen is the best one in this county. I mean the food was very fresh and hot. The people are very friendly and professional. I'm willing to bypass the one in Angleton just to get to the one in West Columbia. That's saying a lot because I stay in Freeport. Any time we want Dairy Queen, we WILL make that drive to West Columbia. Well worth it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Fingers Basket, Double Hunger Buster with Cheese
Smorgasdorgan
Only place i know of that still has that late 80’s early 90’s smell and appearance. Even if the food quality and whether the sweet tea is sour is hit or miss, i will return.
Unless Texas Burger or Herschell’s makes a comeback. Then you’re out, DQ.
Vegetarian options: I mean they got lettuce
Dietary restrictions: It’s dairy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Ice Cream Cone, Steak Finger Country Basket, Steak Fingers, Double Hunger Buster with Cheese
John Surgent
Great burgers and fries. Tacos are good. Ice cream and shakes are awesome. Nice people.
Parking: Just a small parking lot in front. More spaces on the left side. I mostly do the drive thru. Be aware tho the drive thru is kinda tight till all the road construction ends.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Hunger Buster with Cheese
Person taking order was really rude today at 8:45 pm so i cancel my order. I will never be back to this place
Great managers and district managers. I called in after my daughter was treated rudely, and I was greeted with nothing but solutions and apologetic kind people willing to help make things better. After many phone calls, I had to come and delete my prior review because this establishment took responsibility and heard me out! Great people, and food btw!
Food is good, just get it to go. Too many flies.
Update: Haven't dined in since my first review. Only do drive-thru. Food still decent. I think they people there are over worked and under paid. They always seem exhausted when I order. Not usually very happy. But they are not rude. Just seem exhausted. Their parking lot is full of potholes.
I usually go through the drive through at this location. The staff are welcoming and I generally don’t have to repeat my order 4 times like other places. The meal is made when you order, so you may have to wait a couple minutes to get it, but it comes out hot, fresh, and satisfying. My only gripe is the narrow lane for the drive through. If you’ve got a larger vehicle, I hope you know how to swang that thang lol
Hunger buster sandwich was huge for me and my favorite dessert, the "blizzard" was a treat. Staff are friendly n accommodating to my needs.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Double Hunger Buster with Cheese
Love Dairy Queen’s ice cream cones
Atmosphere: 5
Food: 5
Service: 5
The new and younger employees have no sense of hygiene. I see signs of laziness and zero enthusiasm.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Hamburger
Very friendly. Ice cream cone to wrap up the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fingers
Facility NEEDS TO BE DEEPLY CLEANED. Food was substandard. Ordering & kitchen crew NEED help. All need more training desperately. Wait, time was horrible, especially for what we ordered. Hopefully, the corp will come in and clean up.
Atmosphere: 1
Food: 2
Service: 1
Is this the best West Columbia has to offer?
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Ordered a chicken salad. Lettuce looked to be a week old. It was slimy and wilted. Chicken was good- was the only thing I ate off the salad. Got a sweet tea and it was watered down. The ladies that worked there were nice - just wish the food would have been better.
Atmosphere: 3
Food: 1
Service: 5
This Dairy Queen is the best one in this county. I mean the food was very fresh and hot. The people are very friendly and professional. I'm willing to bypass the one in Angleton just to get to the one in West Columbia. That's saying a lot because I stay in Freeport. Any time we want Dairy Queen, we WILL make that drive to West Columbia. Well worth it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Fingers Basket, Double Hunger Buster with Cheese
Only place i know of that still has that late 80’s early 90’s smell and appearance. Even if the food quality and whether the sweet tea is sour is hit or miss, i will return.
Unless Texas Burger or Herschell’s makes a comeback. Then you’re out, DQ.
Vegetarian options: I mean they got lettuce
Dietary restrictions: It’s dairy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Ice Cream Cone, Steak Finger Country Basket, Steak Fingers, Double Hunger Buster with Cheese
Great burgers and fries. Tacos are good. Ice cream and shakes are awesome. Nice people.
Parking: Just a small parking lot in front. More spaces on the left side. I mostly do the drive thru. Be aware tho the drive thru is kinda tight till all the road construction ends.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Hunger Buster with Cheese
They've got the best cheese curds.
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