There wrap wasn’t even a wrap… it was a bite of chicken and a piece of a tortilla.. so disappointed
Chuck Mills
There were no napkins in my bag. The smash burger looked like it was put on the floor and stomped on it was so thin. When I asked for at least one napkin that was what I got one napkin only.
Brittney Sharp
Terrible experience here. Was traveling through and decided to stop here. Pulled in, ordered on the app (as always). I was the only one in the parking lot for a while. I waited almost 20 minutes to get mozzarella sticks, French fries, and cheesy tots. The French fries were COLD (good thing they were for my dog) and then I only received 4 mozzarella sticks, not the 6 I ordered. I was NOT waiting about 10 minutes to get the additional sticks. I had been on the road for 10 hours and wanted to get home. The cheesy tots were lack luster. Plus, the boy barely looked 16 and didn't say anything to me. Just walked up and handed the food and left. He seemed he was the only one working and that's so terrible for him. So glad I don't live in the area and have to go back.
Dennis Bell
terrible the little boy who brought our order was 10-12 yrs old and the food was so cold all the ice was melted and i asked to remake drinks but he just changed the lids didn't even add ice absolutely terrible
Josh Mccluskey
Chicken was tough and overcooked tater tots were lukewarm amd a large wasnt even filled up and I didn't receive any of my condiments I asked for. We'll definitely never use this sonic again or any sonic associated with the owner. Learn how to prepare an order correctly.
T H
Did an app order like I always do, ordered a Cherry Dr Pepper and a Cherry coke. Showed up, waited at box for 5 minutes, no one answered, drove to window. The girl was already angry that I just drove to window. She took forever to give me my drinks, and when she handed them to me, I asked which is what? She stated twice, I’m not sure, I said you don’t know what is what drink here? Again, I’m not sure and closed the window. Wow, absolutely amazed by the customer service. I mean if you’re not sure, remake them and be a little more friendly.
Wes Hay
Tonight we got sonic in white oak and it used to be one of my favorite fast food spots. My wife got a Bacon Smasher Burger and it tasted like fish and completely inedible, hopefully she doesn’t get food poisoning. They gave my daughter days old chicken strips that were hard as a rock and she couldn’t even bite into and she almost broke a tooth. I know it’s full of minimum wage employees that don’t care but you can seriously hurt someone without proper food care. Do better sonic. Will not be coming back.
Eli Zazulak
They started shutting down 40 minutes before closing.
Leslie Bacon
Everything was great..
Shawn Noble
There was a hair in my foot-long Chili cheese, co dog and that’ll do it for me no more sonic and whire oak for me. I hope they’re wearing hairnet. I didn’t notice.
They will not put all your food in the bag and then claim you’re trying to steal from them after you request that they give you the proper order.
Atmosphere: 1
Food: 1
Service: 1
M Lane
Meghan was the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog
Becky
Got home with two pretzels, they were cold, greasy and hard as a rock! Very disappointed, I have had these many times and they are not supposed to be like this! Only abt a mile from Sonic so that is not reason it got cold. Even if they get cold you can reheat but you can do nothing for hard as a rock!
Another thing about White Oak Sonic, they NEVER answer their phone, today or any other day I have tried to call! Guess I will have to travel a few miles to go to another Sonic.
There wrap wasn’t even a wrap… it was a bite of chicken and a piece of a tortilla.. so disappointed
There were no napkins in my bag. The smash burger looked like it was put on the floor and stomped on it was so thin. When I asked for at least one napkin that was what I got one napkin only.
Terrible experience here. Was traveling through and decided to stop here. Pulled in, ordered on the app (as always). I was the only one in the parking lot for a while. I waited almost 20 minutes to get mozzarella sticks, French fries, and cheesy tots. The French fries were COLD (good thing they were for my dog) and then I only received 4 mozzarella sticks, not the 6 I ordered. I was NOT waiting about 10 minutes to get the additional sticks. I had been on the road for 10 hours and wanted to get home. The cheesy tots were lack luster.
Plus, the boy barely looked 16 and didn't say anything to me. Just walked up and handed the food and left. He seemed he was the only one working and that's so terrible for him. So glad I don't live in the area and have to go back.
terrible the little boy who brought our order was 10-12 yrs old and the food was so cold all the ice was melted and i asked to remake drinks but he just changed the lids didn't even add ice absolutely terrible
Chicken was tough and overcooked tater tots were lukewarm amd a large wasnt even filled up and I didn't receive any of my condiments I asked for. We'll definitely never use this sonic again or any sonic associated with the owner. Learn how to prepare an order correctly.
Did an app order like I always do, ordered a Cherry Dr Pepper and a Cherry coke. Showed up, waited at box for 5 minutes, no one answered, drove to window. The girl was already angry that I just drove to window. She took forever to give me my drinks, and when she handed them to me, I asked which is what? She stated twice, I’m not sure, I said you don’t know what is what drink here? Again, I’m not sure and closed the window. Wow, absolutely amazed by the customer service. I mean if you’re not sure, remake them and be a little more friendly.
Tonight we got sonic in white oak and it used to be one of my favorite fast food spots. My wife got a Bacon Smasher Burger and it tasted like fish and completely inedible, hopefully she doesn’t get food poisoning. They gave my daughter days old chicken strips that were hard as a rock and she couldn’t even bite into and she almost broke a tooth. I know it’s full of minimum wage employees that don’t care but you can seriously hurt someone without proper food care. Do better sonic. Will not be coming back.
They started shutting down 40 minutes before closing.
Everything was great..
There was a hair in my foot-long Chili cheese, co dog and that’ll do it for me no more sonic and whire oak for me. I hope they’re wearing hairnet. I didn’t notice.
Restaurantji Recommends
Meghan is great👍
Service: 5
Compliments to the chef today at this sonic 🤢😩
Atmosphere: 1
Food: 1
Service: 1
They will not put all your food in the bag and then claim you’re trying to steal from them after you request that they give you the proper order.
Atmosphere: 1
Food: 1
Service: 1
Meghan was the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog
Got home with two pretzels, they were cold, greasy and hard as a rock! Very disappointed, I have had these many times and they are not supposed to be like this! Only abt a mile from Sonic so that is not reason it got cold. Even if they get cold you can reheat but you can do nothing for hard as a rock! Another thing about White Oak Sonic, they NEVER answer their phone, today or any other day I have tried to call! Guess I will have to travel a few miles to go to another Sonic.
Food: 1
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