I got a chicken sandwich and fries and it took around 23 minutes. I personally don't mind waiting but it gets to a point when you don't have food ready when... it's a fast food place..
Atmosphere: 2
Food: 4
Service: 2
chris maddox
I eat here a lot and I love the food. But the chicken strips meal keeps getting smaller and smaller. Suppose to get 3 strips and it looks like nuggets.
Atmosphere: 3
Food: 3
Service: 3
brooke pendleton
This place tasted awesome, the lady at the register, I think her name was Rosetta but I know it starts with an R. She was extremely nice and made an effort to give me a good service. 100% recommend!
Atmosphere: 5
Food: 5
Service: 5
Kelly Johnson
The food is old and cold or the grease is so bad the food tastes terrible. I constantly keep going back thinking it was a mistake and everyone has bad times but this is constant and I'm done. I will not go back to this nasty place. Change the damn oil and have more pride in the food.
Food: 1
Melissa Flores
Pleasant experience during my lunch pickup. The restaurant manager was very attentive and polite ensuring that my food order was correct and didn’t need any further assistance. Thank you!
Service: 5
Gina Rains
I went thru the drive thru for breakfast, and the lady was very friendly, hard working, and very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Ashley Ruiz
Holly always has a smile!! She's a bubbly , amazing spirit!
Atmosphere: 5
Food: 5
Service: 5
Caitlyn Jones
I ordered on the app for me, my uncle and my grandma. All of the fries were old. Chicken was Burnt & the grease has not been changed in awhile because you can literally taste it. I live in gladewater so once we got home we realized, the dr peppers we all ordered were rootbeer. Fries were old. And so was the chicken. I call up there and the lady I spoke too was rude and literally cut me off while I was telling her what happened. We get back up there. And she comes out and tells us it’s going to be a 7 min wait. When she finally brings out the food 10 mins later, she handed it to me and then rudely said have a great day. She didn’t even give us our drinks. So I told her ma’am, what about the dr peppers and she said “oh I can’t make you any Dr peppers, someone hooked the line up with root beer.” Okay? Then ask us what we want instead. Because none of us like root beer. We get back home with the remake, and yet again. All the fries were old, chicken taste horrible. Even the teas we got Instead of dr. Pepper, you can tell been sitting there all day. I don’t even have the energy to deal with that extremely rude manager. I just refuse to ever go there again. I’ll just go to sonic right across the street, where I know I’ll get fresh food, and good customer service. This was the WORST experience I’ve ever had with fast food. If I was the general manager of that store, or the supervisor I would think about replacing the manager. She was beyond disrespectful. I’m just appalled with how they treated me on the phone and in person. DO BETTER !!!
I sat and waiting over 30 minutes for an order that was called in!! I watched people get there order after me !! They claim they were short handed..but at 11:30 am right before lunch rush!!! they had over 6 people working 🤔
Atmosphere: 4
Food: 2
Service: 1
Michael Mascho
Was there around 12:30 in the drive thru, the food was good but the service was ok.
I’ve been here in town for some years now and I’ve never been able to just drive through at this location. You have to plan on a long wait as it’s not fast food. It is the same when there are just one or two customers as if there was 100 customers. The fries always almost taste refried. I’ve only gotten the correct order once and that’s because I was waiting 30 minutes and the lady said the biscuits were almost ready. I said Biscuits??? I ordered two large fries and two medium drinks no biscuits. She was shocked then told me they just dropped fresh fries. We waited another 15-18 minutes. If you go here expect a long wait time and always check your order before leaving. And as another customer said the oil needs changing more often.
Atmosphere: 1
Food: 1
Service: 1
Chris Gessman
30min. That is how long it took to get my order, from the time I placed the order to the time I received my meal at the window. 30min! After I got home the chicken was stale! Fry’s were stale. My second chicken sandwich was sloppy and messy. After asking why it took so long the reply was, I’m just the fry guy. ? huge leadership problem here!
Atmosphere: 2
Food: 2
Service: 1
Cole Kern
Good food, guy at windows was super nice as well..
There was a fly in my drink.
Atmosphere: 1
Food: 1
Service: 1
Only 3 hash browns and they were uneatable!
Atmosphere: 4
Food: 2
Service: 4
I got a chicken sandwich and fries and it took around 23 minutes. I personally don't mind waiting but it gets to a point when you don't have food ready when... it's a fast food place..
Atmosphere: 2
Food: 4
Service: 2
I eat here a lot and I love the food. But the chicken strips meal keeps getting smaller and smaller. Suppose to get 3 strips and it looks like nuggets.
Atmosphere: 3
Food: 3
Service: 3
This place tasted awesome, the lady at the register, I think her name was Rosetta but I know it starts with an R. She was extremely nice and made an effort to give me a good service. 100% recommend!
Atmosphere: 5
Food: 5
Service: 5
The food is old and cold or the grease is so bad the food tastes terrible. I constantly keep going back thinking it was a mistake and everyone has bad times but this is constant and I'm done. I will not go back to this nasty place.
Change the damn oil and have more pride in the food.
Food: 1
Pleasant experience during my lunch pickup. The restaurant manager was very attentive and polite ensuring that my food order was correct and didn’t need any further assistance. Thank you!
Service: 5
I went thru the drive thru for breakfast, and the lady was very friendly, hard working, and very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Holly always has a smile!! She's a bubbly , amazing spirit!
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app for me, my uncle and my grandma. All of the fries were old. Chicken was Burnt & the grease has not been changed in awhile because you can literally taste it. I live in gladewater so once we got home we realized, the dr peppers we all ordered were rootbeer. Fries were old. And so was the chicken. I call up there and the lady I spoke too was rude and literally cut me off while I was telling her what happened. We get back up there. And she comes out and tells us it’s going to be a 7 min wait. When she finally brings out the food 10 mins later, she handed it to me and then rudely said have a great day. She didn’t even give us our drinks. So I told her ma’am, what about the dr peppers and she said “oh I can’t make you any Dr peppers, someone hooked the line up with root beer.” Okay? Then ask us what we want instead. Because none of us like root beer. We get back home with the remake, and yet again. All the fries were old, chicken taste horrible. Even the teas we got Instead of dr. Pepper, you can tell been sitting there all day. I don’t even have the energy to deal with that extremely rude manager. I just refuse to ever go there again. I’ll just go to sonic right across the street, where I know I’ll get fresh food, and good customer service. This was the WORST experience I’ve ever had with fast food. If I was the general manager of that store, or the supervisor I would think about replacing the manager. She was beyond disrespectful. I’m just appalled with how they treated me on the phone and in person. DO BETTER !!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I sat and waiting over 30 minutes for an order that was called in!! I watched people get there order after me !! They claim they were short handed..but at 11:30 am right before lunch rush!!! they had over 6 people working 🤔
Atmosphere: 4
Food: 2
Service: 1
Was there around 12:30 in the drive thru, the food was good but the service was ok.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Onion Rings, Honey BBQ Chicken Strip Sandwich
I’ve been here in town for some years now and I’ve never been able to just drive through at this location. You have to plan on a long wait as it’s not fast food. It is the same when there are just one or two customers as if there was 100 customers. The fries always almost taste refried. I’ve only gotten the correct order once and that’s because I was waiting 30 minutes and the lady said the biscuits were almost ready. I said Biscuits??? I ordered two large fries and two medium drinks no biscuits. She was shocked then told me they just dropped fresh fries. We waited another 15-18 minutes.
If you go here expect a long wait time and always check your order before leaving. And as another customer said the oil needs changing more often.
Atmosphere: 1
Food: 1
Service: 1
30min. That is how long it took to get my order, from the time I placed the order to the time I received my meal at the window. 30min! After I got home the chicken was stale! Fry’s were stale. My second chicken sandwich was sloppy and messy. After asking why it took so long the reply was, I’m just the fry guy. ? huge leadership problem here!
Atmosphere: 2
Food: 2
Service: 1
Good food, guy at windows was super nice as well..
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal
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