- My double burger was only a single patty! -Light ice drinks were packed with extra ice! -My seasoned pickle fries had NO seasoning of any kind and were cold! - 1 order of fries only had like 10 fries in it and were cold! -I order extra side of sauce and was charged for it. I GOT NOTHING! -I was given no receipt!
Wasted almost $40 on what wasn't even worth $10!
Atmosphere: 1
Food: 1
Service: 1
Cindy Woodley
Very disappointed half price drinks have gone away. I use to go several times a week and now I don’t go at all. $7 for 2 drinks is ridiculous! You have lost a lot of money from my family as we were there getting drinks all the time and would almost always purchase food as well.
Atmosphere: 3
Food: 3
Service: 3
Chloe Schmidt
My mozzarella sticks. Need I say more? 🙄
Kelly Hughes
I ordered a smashed burger and got a burger that was gray, mushy and very greasy!
Atmosphere: 4
Food: 1
Service: 4
Monica Rosamond
I ordered a chicken basket and the chicken was old and dried out and when I tried to call the store the line was busy
Food: 1
Service: 5
Recommended dishes: Mozzarella Sticks
Mary Graham
I would have gave a five-star all the way across the bar except my grilled cheese I always get grilled cheese with bacon, and I cannot lie dairy Queen beat y'all the toast was not buttery it was very dry, the bacon tasted very old. But your worker Eli, so nice, friendly, happy to be doing his job it's hotter than Hades outside and he is just happily walking along and cheering people up and doing his job I think he deserves a raise and y'all need more employees like him. I hate that if you use a debit card you cannot tip your employees! I never carry cash and that man deserves a $10 tip on my $20 order thank you Eli for putting a smile on this tired customers face
Atmosphere: 5
Food: 4
Service: 5
Heather Finney
Have to double-check my order because 8 out of 10 times something is missing or not right. They don't always make chicken sandwiches fresh. I had very old meat sold to me, but I caught it, and they replaced it. So maybe just ask for everything you order to be made fresh to order.
Atmosphere: 3
Food: 3
Service: 3
Holly & Craig Stuart
I dont know why i keep coming to sonic but EVERY SINGLE TIME... WHEN I PAY $8 FOR AN ICE-CREAM AND PAY FOR EXTRA TOPPINGS I EXPECT WHAT I PAY FOR!! NOT ONLY DID THEY ONCE AGAIN NOT PUT THE EXTRA I PAID FOR BUT DIDNT PUT WHAT IT AUTOMATICALLY COMES WITH!!!
Chesleigh Forgy
I just went to the sonic in whitehouse and I ordered a burger with mustard, ketchup, and chili. I got home and the burger had only the meat. It was really disappointing considering I payed a good amount extra for the chili to be put on the burger. As well as this one of the workers came outside with a blank look on her face and just stood in front of our car staring at us before asking where “the guy” went. Obviously we had no idea what this meant but she looked very concerned. She continued to pace for a minute asking where he went but again we had no idea who she was looking for. Now I would have no problem helping her but I’m not getting payed hourly to look for “the guy” like she was. Instead I was too busy being distracted by the girl that brought out my food. She stumbled. Started reading my order. Stumbled again and then just stared at me until I finished what she was attempting to say. Really weird experience that lacked professionalism. Thumbs down for me
Atmosphere: 3
Food: 1
Service: 2
Andrew Bugg
The car hop was super friendly and smiled during the entire customer facing interaction!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Grilled Cheese, Tots, Corn Dog
Do not try calling this location, they take the phone off the hook so it never rings and even if it does ring they still don't answer the phone. We finally took our break and we drove over and there were 3 cars in total in their parking lot. You might need to get some better management in place And maybe look into what your employees are actually doing on the clock.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tots, Fries
Summar Sinclair
Never fails, everytime we order from the sonic in Whitehouse, TX we never get everything we order. Missing items on a burger that we have to pay extra for or missing an entree but got the side. Reading and comprehension is not a requirement to work here evidently.
Stephen Whittaker
It is what it is, drive thru. That being said, Sonic has a consistantly good ham burger, coney, fries,all. Eat on Whithouse!
Don't waste your money here!
- My double burger was only a single patty!
-Light ice drinks were packed with extra ice!
-My seasoned pickle fries had NO seasoning of any kind and were cold!
- 1 order of fries only had like 10 fries in it and were cold!
-I order extra side of sauce and was charged for it. I GOT NOTHING!
-I was given no receipt!
Wasted almost $40 on what wasn't even worth $10!
Atmosphere: 1
Food: 1
Service: 1
Very disappointed half price drinks have gone away. I use to go several times a week and now I don’t go at all. $7 for 2 drinks is ridiculous! You have lost a lot of money from my family as we were there getting drinks all the time and would almost always purchase food as well.
Atmosphere: 3
Food: 3
Service: 3
My mozzarella sticks. Need I say more? 🙄
I ordered a smashed burger and got a burger that was gray, mushy and very greasy!
Atmosphere: 4
Food: 1
Service: 4
I ordered a chicken basket and the chicken was old and dried out and when I tried to call the store the line was busy
Food: 1
Service: 5
Recommended dishes: Mozzarella Sticks
I would have gave a five-star all the way across the bar except my grilled cheese I always get grilled cheese with bacon, and I cannot lie dairy Queen beat y'all the toast was not buttery it was very dry, the bacon tasted very old. But your worker Eli, so nice, friendly, happy to be doing his job it's hotter than Hades outside and he is just happily walking along and cheering people up and doing his job I think he deserves a raise and y'all need more employees like him. I hate that if you use a debit card you cannot tip your employees! I never carry cash and that man deserves a $10 tip on my $20 order thank you Eli for putting a smile on this tired customers face
Atmosphere: 5
Food: 4
Service: 5
Have to double-check my order because 8 out of 10 times something is missing or not right. They don't always make chicken sandwiches fresh. I had very old meat sold to me, but I caught it, and they replaced it. So maybe just ask for everything you order to be made fresh to order.
Atmosphere: 3
Food: 3
Service: 3
I dont know why i keep coming to sonic but EVERY SINGLE TIME... WHEN I PAY $8 FOR AN ICE-CREAM AND PAY FOR EXTRA TOPPINGS I EXPECT WHAT I PAY FOR!! NOT ONLY DID THEY ONCE AGAIN NOT PUT THE EXTRA I PAID FOR BUT DIDNT PUT WHAT IT AUTOMATICALLY COMES WITH!!!
I just went to the sonic in whitehouse and I ordered a burger with mustard, ketchup, and chili. I got home and the burger had only the meat. It was really disappointing considering I payed a good amount extra for the chili to be put on the burger. As well as this one of the workers came outside with a blank look on her face and just stood in front of our car staring at us before asking where “the guy” went. Obviously we had no idea what this meant but she looked very concerned. She continued to pace for a minute asking where he went but again we had no idea who she was looking for. Now I would have no problem helping her but I’m not getting payed hourly to look for “the guy” like she was. Instead I was too busy being distracted by the girl that brought out my food. She stumbled. Started reading my order. Stumbled again and then just stared at me until I finished what she was attempting to say. Really weird experience that lacked professionalism. Thumbs down for me
Atmosphere: 3
Food: 1
Service: 2
The car hop was super friendly and smiled during the entire customer facing interaction!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Grilled Cheese, Tots, Corn Dog
Restaurantji Recommends
Do not try calling this location, they take the phone off the hook so it never rings and even if it does ring they still don't answer the phone. We finally took our break and we drove over and there were 3 cars in total in their parking lot. You might need to get some better management in place And maybe look into what your employees are actually doing on the clock.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tots, Fries
Never fails, everytime we order from the sonic in Whitehouse, TX we never get everything we order. Missing items on a burger that we have to pay extra for or missing an entree but got the side. Reading and comprehension is not a requirement to work here evidently.
It is what it is, drive thru. That being said, Sonic has a consistantly good ham burger, coney, fries,all. Eat on Whithouse!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Cheeseburger, Tots, Fries
Dorothy is awesome! She is genuine! Would not be " MY Sonic" without her.
Atmosphere: 5
Food: 5
Service: 5
Great food. Forgot my ap order so took a little longer than usual.
Atmosphere: 5
Food: 5
Service: 4
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